Ecoflow: Difference between revisions
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| Industry = Portable solar generators, portable power stations | | Industry = Portable solar generators, portable power stations | ||
| Website = https://ecoflow.com | | Website = https://ecoflow.com | ||
| Logo = Ecoflow | | Logo = Ecoflow logo.svg | ||
}} | }} | ||
'''{{Wplink|EcoFlow|EcoFlow Technology}}''' is a manufacturer of solar-energy storage devices designed for mobile and off-grid use. The company systematically [[Forced app download|requires installation]] of a proprietary, closed-source application on a mobile device to unlock the full functionality of its battery backup products. | |||
==Consumer impact summary== | ==Consumer impact summary== | ||
{{ | {{Ph-C-CIS}} | ||
===Reliance on application<!-- Needs refs! -->=== | ===Reliance on application<!-- Needs refs! -->=== | ||
The application connects to the EcoFlow devices through {{Wplink|Bluetooth}} or over {{Wplink|Wi-Fi}}, but the app cannot be used with the devices without [[Forced account creation|creating an account]] with EcoFlow and periodically connecting to their servers for an authentication token. | The application connects to the EcoFlow devices through {{Wplink|Bluetooth}} or over {{Wplink|Wi-Fi}}, but the app cannot be used with the devices without [[Forced account creation|creating an account]] with EcoFlow and periodically connecting to their servers for an authentication token. | ||
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The benefits of its integrated app are displayed prominently in marketing media. The customer only discovers the requirement to create an account after purchasing the product and installing the app. | The benefits of its integrated app are displayed prominently in marketing media. The customer only discovers the requirement to create an account after purchasing the product and installing the app. | ||
=== | ===Deceptive marketing=== | ||
Company participates in deceptive/manipulative marketing practices including regular FOMO large 'sales', a rewards program with "credits" for remaining in-ecosystem, and conducts much of its marketing through paying influencers to showcase and/or include products in their videos, often undisclosed. | Company participates in deceptive/manipulative marketing practices including regular FOMO large 'sales', a rewards program with "credits" for remaining in-ecosystem, and conducts much of its marketing through paying influencers to showcase and/or include products in their videos, often undisclosed. | ||
==Product | ==Product performance== | ||
===PowerOcean=== | ===PowerOcean=== | ||
The PowerOcean lithium iron phosphate (LFP) batteries continuously consume ~100W when charging or discharging which EcoFlow misrepresent on their dashboard app as an increase in house load. Therefore, unless the battery is at a 100% state of charge (SoC) or at its reserve limit, then the batteries will consume more power (~2.4kWh/day, ~16.8kWh/week and 873.6kWh/year). Also, as each battery pack has a capacity of 5kWh the battery will have drained itself in 2 days @ ~2.4kWh/day. | The PowerOcean lithium iron phosphate (LFP) batteries continuously consume ~100W when charging or discharging which EcoFlow misrepresent on their dashboard app as an increase in house load. Therefore, unless the battery is at a 100% state of charge (SoC) or at its reserve limit, then the batteries will consume more power (~2.4kWh/day, ~16.8kWh/week and 873.6kWh/year). Also, as each battery pack has a capacity of 5kWh the battery will have drained itself in 2 days @ ~2.4kWh/day. | ||
When solar generation to the PowerOcean inverter increases, the house load also increases, which is assumed to be a misrepresentation of the inverter efficiency losses. Furthermore, the calculated efficiency based on the losses is in the ~80s% which is short of the >96%<ref>https://enterprise-service-eu-cdn.ecoflow.com/enterprise/documentation/1736237468159/EcoFlow%20PowerOcean%20(Single%20Phase)_Datasheet_EN_20241230.pdf#page=2</ref> efficiency claimed. | When solar generation to the PowerOcean inverter increases, the house load also increases, which is assumed to be a misrepresentation of the inverter efficiency losses. Furthermore, the calculated efficiency based on the losses is in the ~80s% which is short of the >96%<ref>https://enterprise-service-eu-cdn.ecoflow.com/enterprise/documentation/1736237468159/EcoFlow%20PowerOcean%20(Single%20Phase)_Datasheet_EN_20241230.pdf#page=2 ([http://web.archive.org/web/20250708180331/https://enterprise-service-eu-cdn.ecoflow.com/enterprise/documentation/1736237468159/EcoFlow%20PowerOcean%20(Single%20Phase)_Datasheet_EN_20241230.pdf Archived])</ref> efficiency claimed. | ||
==Incidents== | |||
{{Ph-C-Inc}} | |||
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | |||
===Example incident one (''date'')=== | |||
{{Main|link to the main CR Wiki article}} | |||
Short summary of the incident (could be the same as the summary preceding the article). | |||
===Example incident two (''date'')=== | |||
... | |||
==Products== | |||
{{Ph-C-P}} | |||
==See also== | |||
{{Ph-C-SA}} | |||
==References== | ==References== | ||
{{Reflist}} | |||
[[Category: | |||
[[Category:{{PAGENAME}}]] | |||
[[Category:Companies]] | |||