Jack in the Box: Difference between revisions
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{{CompanyCargo | {{CompanyCargo | ||
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|Website=http://jackinthebox.com/ | |Website=http://jackinthebox.com/ | ||
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'''{{Wplink|Jack in the Box|Jack in the Box, Inc.}}''' is an American fast food chain founded in 1951 that now current house over 2,100 locations with a revenue of $1.47 billion.<ref>{{Cite web |date=28 November 2025 |title=Number of Jack In The Box restaurants in the United States in 2025 |url=https://www.scrapehero.com/location-reports/Jack%20In%20The%20Box-USA/ |url-status=live |access-date=7 March 2026 |website=Scapehero}}</ref><ref>{{Cite web |date=7 March 2026 |title=Jack in the Box Inc. (JACK) |url=https://stockanalysis.com/stocks/jack/revenue/ |url-status=live |access-date=7 March 2026 |website=Stockanalytics}}</ref> | |||
'''{{Wplink|Jack in the Box|Jack in the Box, Inc.}}''' | |||
==Consumer-impact summary== | ==Consumer-impact summary== | ||
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In 1993 on March 14, the company faced a lawsuit, resulting in a $12 million settlement on July 28. | In 1993 on March 14, the company faced a lawsuit, resulting in a $12 million settlement on July 28. | ||
=== Drive-thru is not for visual impaired customers -- 2020 === | ===Drive-thru is not for visual impaired customers -- 2020=== | ||
Two customers filed a lawsuit against Jack in the Box on April 29 for allegedly discriminating against visually impaired individuals by providing food services only through drive-thru during nighttime hours. However, the case was dismissed due to a lack of evidence suggesting the two individuals being discriminated against.<ref>{{Cite web |last=Shaak |first=Erin |date=1 May 2020 |title=Blind Individuals Denied Access to Jack in the Box Restaurants During Drive-Thru-Only Hours, Case Claims [UPDATE] |url=https://www.classaction.org/news/blind-individuals-denied-access-to-jack-in-the-box-restaurants-during-drive-thru-only-hours-case-claims |url-status=live |access-date=2026-03-04 |website=Classaction}}</ref><ref>{{Cite web |last=Sortor |first=Emily |date=5 May 2020 |title=Jack In The Box Customers Launch ADA Class Action |url=https://topclassactions.com/civil-rights/jack-in-the-box-customers-launch-ada-class-action/ |url-status=live |access-date=2026-03-04 |website=Top Class Action}}</ref><blockquote>"The fast-food chain maintained that equal burden was placed on all pedestrians in that no one is allowed to walk through the drive-thru. The late-night Jack In The Box drive-thru policy “affects people based on, at most, their inability to drive for any reason, not on the basis of any disability,” <ref>{{Cite web |last=Webster |first=Katherine |date=2 October 2020 |title=Judge Dismisses Jack In The Box Drive-Thru Class Action Lawsuit |url=https://topclassactions.com/disability-class-action-lawsuit/judge-dismisses-ada-class-action-lawsuit-against-jack-in-the-box/ |url-status=live |access-date=2026-03-04 |website=Top Class Actions}}</ref></blockquote> | Two customers filed a lawsuit against Jack in the Box on April 29 for allegedly discriminating against visually impaired individuals by providing food services only through drive-thru during nighttime hours. However, the case was dismissed due to a lack of evidence suggesting the two individuals being discriminated against.<ref>{{Cite web |last=Shaak |first=Erin |date=1 May 2020 |title=Blind Individuals Denied Access to Jack in the Box Restaurants During Drive-Thru-Only Hours, Case Claims [UPDATE] |url=https://www.classaction.org/news/blind-individuals-denied-access-to-jack-in-the-box-restaurants-during-drive-thru-only-hours-case-claims |url-status=live |access-date=2026-03-04 |website=Classaction}}</ref><ref>{{Cite web |last=Sortor |first=Emily |date=5 May 2020 |title=Jack In The Box Customers Launch ADA Class Action |url=https://topclassactions.com/civil-rights/jack-in-the-box-customers-launch-ada-class-action/ |url-status=live |access-date=2026-03-04 |website=Top Class Action}}</ref><blockquote>"The fast-food chain maintained that equal burden was placed on all pedestrians in that no one is allowed to walk through the drive-thru. The late-night Jack In The Box drive-thru policy “affects people based on, at most, their inability to drive for any reason, not on the basis of any disability,” <ref>{{Cite web |last=Webster |first=Katherine |date=2 October 2020 |title=Judge Dismisses Jack In The Box Drive-Thru Class Action Lawsuit |url=https://topclassactions.com/disability-class-action-lawsuit/judge-dismisses-ada-class-action-lawsuit-against-jack-in-the-box/ |url-status=live |access-date=2026-03-04 |website=Top Class Actions}}</ref></blockquote> | ||
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In 2020 Jack in the Box was hit with a class action lawsuit against Igor P. for allegedly failing to gain consent from customers before sending them text messages, a violation of the Telephone Consumer Protection Act.<ref>{{Cite web |last=Honaker |first=Brigette |date=3 April 2020 |title=Jack In The Box Class Action Alleges Cell Phone Advertising Text Messages |url=https://topclassactions.com/lawsuit-settlements/tcpa/jack-in-the-box-class-action-alleges-cell-phone-advertising-text-messages/ |url-status=live |access-date=2026-03-05 |website=Top Class Action}}</ref> As of March 2026, the lawsuit is still ongoing. | In 2020 Jack in the Box was hit with a class action lawsuit against Igor P. for allegedly failing to gain consent from customers before sending them text messages, a violation of the Telephone Consumer Protection Act.<ref>{{Cite web |last=Honaker |first=Brigette |date=3 April 2020 |title=Jack In The Box Class Action Alleges Cell Phone Advertising Text Messages |url=https://topclassactions.com/lawsuit-settlements/tcpa/jack-in-the-box-class-action-alleges-cell-phone-advertising-text-messages/ |url-status=live |access-date=2026-03-05 |website=Top Class Action}}</ref> As of March 2026, the lawsuit is still ongoing. | ||
=== Jack in the Box falsely labeling packaging as recyclable === | ===Jack in the Box falsely labeling packaging as recyclable=== | ||
On April 25, 2024, Nicole Ozonian filed an class action lawsuit over the company misuse of recycling symbol over the materials not being accepted across several recycling facilities, deceiving customers into paying more because of the belief that their product will be recyclable.<ref>{{Cite web |last=Ribakoff |first=Sam |last2=Frez |first2=Sergio |date=26 April 2024 |title=Consumers accuse Jack in the Box of falsely labeling packaging as recyclable |url=https://www.courthousenews.com/consumers-accuse-jack-in-the-box-of-falsely-labeling-packaging-as-recyclable/ |url-status=live |access-date=2026-03-07 |website=Courthouse News Service}}</ref><ref>{{Cite web |date=25 April 2024 |title=Ozonian v Jack in the Box complaint |url=https://www.courthousenews.com/wp-content/uploads/2024/04/ozonian-v-jack-in-the-box-complaint.pdf |url-status=live |access-date=2026-03-07 |website=Courthouse News Service}}</ref> The lawsuit is in progress as of March 7, 2026. | On April 25, 2024, Nicole Ozonian filed an class action lawsuit over the company misuse of recycling symbol over the materials not being accepted across several recycling facilities, deceiving customers into paying more because of the belief that their product will be recyclable.<ref>{{Cite web |last=Ribakoff |first=Sam |last2=Frez |first2=Sergio |date=26 April 2024 |title=Consumers accuse Jack in the Box of falsely labeling packaging as recyclable |url=https://www.courthousenews.com/consumers-accuse-jack-in-the-box-of-falsely-labeling-packaging-as-recyclable/ |url-status=live |access-date=2026-03-07 |website=Courthouse News Service}}</ref><ref>{{Cite web |date=25 April 2024 |title=Ozonian v Jack in the Box complaint |url=https://www.courthousenews.com/wp-content/uploads/2024/04/ozonian-v-jack-in-the-box-complaint.pdf |url-status=live |access-date=2026-03-07 |website=Courthouse News Service}}</ref> The lawsuit is in progress as of March 7, 2026. | ||
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[[Category:{{PAGENAME}}]] | [[Category:{{PAGENAME}}]] | ||