Halfords Limited: Difference between revisions
Created page with "{{CompanyCargo |Founded=1892 |Industry=Automotive |Logo=Halfords-logo.jpg |Type=Private |Website=https://www.halfords.com/ |Description=Halfords is a UK automotive and cycling retailer offering parts, accessories, and vehicle services including tyres, MOTs, and servicing. }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentione..." |
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|Founded=1892 | |Founded=1892 | ||
|Industry=Automotive | |Industry=Automotive | ||
|Logo= | |Logo=halfords-logo.jpg | ||
|Type= | |ParentCompany=Halfords Group PLC | ||
|Type=Public | |||
|Halfords Group PLC is a UK retailer of motoring and cycling products and services | |||
|Website=https://www.halfords.com/ | |Website=https://www.halfords.com/ | ||
}} | }} | ||
{{ | '''Halfords Limited''' is a UK-based automotive and cycling retailer and services | ||
provider, operating over 400 retail stores and 600+ autocentres across the United | |||
Kingdom.<ref name="halfords-about">{{Cite web|url= https://www.halfords.com/help-and-advice/customer-services/policies-and-customer-security/terms-and-conditions/terms-and-conditions/terms-and-conditions.html| archiveurl = https://web.archive.org/web/20260317124453/https://www.halfords.com/help-and-advice/customer-services/policies-and-customer-security/terms-and-conditions/terms-and-conditions/terms-and-conditions.html| archivedate = 2026-03-17| title= Terms and Conditions| publisher = Halfords| accessdate = 2026-03-16}}</ref> Through its subsidiaries — including Halfords Mobile | |||
Expert, Tyres on the Drive, National Tyres, and McConechy's — it offers mobile and | |||
fixed-location tyre fitting, vehicle servicing, and MOT services. | |||
==Consumer-impact summary== | == Consumer-impact summary == | ||
== | === Warranty terms === | ||
Halfords sells add-on warranties at the point of sale during mobile fitting | |||
appointments. Published warranty terms contain restrictions that are not disclosed | |||
to customers in the checkout, including a requirement that the Extended Tyre Warranty | |||
can only be redeemed at fixed garages — not via the mobile service through which it | |||
is sold. This has implications under the [[Consumer Rights Act 2015]] regarding | |||
unfair terms and the transparency and prominence requirements. | |||
== | == Incidents == | ||
This is a list of all consumer-protection incidents this company is involved in. | |||
== | === Tyre warranty sold via mobile fitting, redeemable only at fixed garages (2026) === | ||
[[ | :''Main article: [[Tyre warranty sold via mobile fitting, redeemable only at fixed garages]]'' | ||
Halfords sells an Extended Tyre Warranty during mobile tyre fitting bookings, labelling | |||
it as a "Mobile Fitting" product in the checkout with no disclosure that it cannot be | |||
redeemed via the same mobile service. Halfords' own terms state the warranty may only | |||
be redeemed at fixed garages and autocentres, leaving customers with an undrivable | |||
vehicle and no mobile redemption route. | |||
== See also == | |||
* [[Consumer Rights Act 2015]] | |||
== References == | |||
{{Reflist}} | |||
[[Category:Halfords Limited]] | |||
Latest revision as of 18:00, 24 March 2026
| Basic information | |
|---|---|
| Founded | 1892 |
| Legal Structure | Public |
| Industry | Automotive |
| Also known as | |
| Official website | https://www.halfords.com/ |
Halfords Limited is a UK-based automotive and cycling retailer and services provider, operating over 400 retail stores and 600+ autocentres across the United Kingdom.[1] Through its subsidiaries — including Halfords Mobile Expert, Tyres on the Drive, National Tyres, and McConechy's — it offers mobile and fixed-location tyre fitting, vehicle servicing, and MOT services.
Consumer-impact summary
[edit | edit source]Warranty terms
[edit | edit source]Halfords sells add-on warranties at the point of sale during mobile fitting appointments. Published warranty terms contain restrictions that are not disclosed to customers in the checkout, including a requirement that the Extended Tyre Warranty can only be redeemed at fixed garages — not via the mobile service through which it is sold. This has implications under the Consumer Rights Act 2015 regarding unfair terms and the transparency and prominence requirements.
Incidents
[edit | edit source]This is a list of all consumer-protection incidents this company is involved in.
Tyre warranty sold via mobile fitting, redeemable only at fixed garages (2026)
[edit | edit source]Halfords sells an Extended Tyre Warranty during mobile tyre fitting bookings, labelling it as a "Mobile Fitting" product in the checkout with no disclosure that it cannot be redeemed via the same mobile service. Halfords' own terms state the warranty may only be redeemed at fixed garages and autocentres, leaving customers with an undrivable vehicle and no mobile redemption route.
See also
[edit | edit source]References
[edit | edit source]- ↑ "Terms and Conditions". Halfords. Archived from the original on 2026-03-17. Retrieved 2026-03-16.