User:JamesTDG/sandbox: Difference between revisions

[[Reddit]] user ''u/Basic_Strike'' turned their [[Nintendo Switch|Nintendo Switch 2]] in to [[Nintendo]] for a repair due to a problematic device battery, however on ''July 7th, 2025'', ''u/Basic_Strike'' reported on ''[https://www.reddit.com/r/consolerepair/ r/ConsoleRepair]'' that [[Nintendo]] refused to repair the device under warranty due to water damage within the unit.<ref name=":0">{{Cite news |last=u/Basic_Strike |date=Jul 7, 2025 |title=Bricked Switch 2, Nintendo claiming water damage |url=https://www.reddit.com/r/consolerepair/comments/1lugq83/bricked_switch_2_nintendo_claiming_water_damage/ |access-date=Jul 15, 2025 |work=[[Reddit]]}}</ref><ref name=":1">{{Cite web |last=u/Basic_Strike |date=Jul 8, 2025 |title=Switch 2 bricked after only a week - Nintendo Japan claiming water exposure and refusing warranty repair |url=https://www.reddit.com/r/NintendoSwitchHelp/comments/1lvhhrv/comment/n2zob03/?context=3 |access-date=Jul 15, 2025 |website=[[Reddit]]}}</ref>

Historically, Nintendo had [[Nintendo#Nintendo authorized repair|restricted console repairs under authorized repair shops]], and said shops have been known to be untrustworthy with their repairs. Additionally, consoles have been reported to have corrosion within the device,<ref>{{Cite web |last=BGA TECH  ASSISTÊNCIA E TECNOLOGIA |date=Jun 30, 2025 |title=Swich 2 vs Oled, Technical Review, weight, motherboard, which has the biggest battery? |url=https://www.youtube.com/watch?v=Xj_ne2cL_-U&t=1035s |access-date=Jul 15, 2025 |website=[[YouTube]]}}</ref> likely associated with factors such as Nintendo stockpiling [[Nintendo Switch|Nintendo Switch 2]] consoles for release,<ref>{{Cite news |last=Kan |first=Michael |date=Apr 10, 2025 |title=Nintendo Reportedly Has a Stockpile of Over a Million Switch 2 Consoles in the US |url=https://www.pcmag.com/news/nintendo-reportedly-has-a-stockpile-of-over-a-million-switch-2-consoles |access-date=Jul 15, 2025 |work=PC Mag}}</ref><ref>{{Cite news |last=audiophile |date=Apr 10, 2025 |title=Nintendo’s Stockpile of Switch 2 Consoles: What Gamers Are Saying |url=https://bestofsoundbar.com/nintendos-stockpile-of-switch-2-consoles-what-gamers-are-saying/ |access-date=Jul 15, 2025 |work=Soundbar}}</ref> and Japan,<ref>{{Cite news |title=Average humidity in Tokyo |url=https://weather-and-climate.com/average-monthly-Humidity-perc,Tokyo,Japan |access-date=Jul 15, 2025 |work=Weather & Climate}}</ref> among other regions the console is sold in exhibiting extremely high humidity.  

The user disclosed inside their post that they were playing on their [[Nintendo Switch|Nintendo Switch 2]] exclusively inside of their living room, and roughly after a week of owning the device, the console was entirely bricked, being unable to power on. They reported testing the device with an [[Anker]] battery, noticing that the device was still drawing between 0.7W and 1.5W of power. After following basic troubleshooting steps,{{Citation needed|reason=check comment}}<!-- Figure out which of the 3 here should be cited:

https://www.reddit.com/r/Switch/comments/1l45lnk/comment/mw9gits/ --> the device was then sent to [[Nintendo]] under the expectation that they would be capable of taking advantage of the 1-year manufacturer warranty.

[[File:Switch2Corrosion.png|thumb|An example of what corrosion may look like on a [[Nintendo Switch|Switch 2]]]]

Instead, after the device was received by [[Nintendo]], they were informed that there was corrosion around the CPU and LCD caused by water damage, quoting a ¥35,000 (~$240 USD) repair bill.<!-- Should I include this as a ref?

https://x.com/asyncro/status/1942788640196981151 --><nowiki> </nowiki>''u/Basic_Strike'' had to escalate this incident to 4 ''Nintendo Support'' agents, all telling them that they had to pay for the expensive repair, and additionally being vague about the corrosion, providing only the rough location of said corrosion and refusing to provide photos of the damage.<!-- Should figure out the best way to cite a reddit comment or 2...

[[File:TranslatedNintendoRepairQuote.png|thumb|The machine-translated repair quote sent to ''u/Basic_Strike'']]

Instead of paying for the repairs, the user had to demand that the device should be returned unrepaired, and soon after received their originally damaged device and took a video of the unboxing,<ref>{{Cite web |last=Buttonmasher |date=Jul 13, 2025 |title=Unboxing my DEAD Switch 2 |url=https://www.youtube.com/watch?v=K7Z4sWJK2J8 |access-date=Jul 15, 2025 |website=[[YouTube]]}}</ref> providing a demonstration that the device does not function, and that it also does drain power.

Reaction from individuals within ''u/Basic_Strike''<nowiki/>'s [[Reddit]] posts<ref name=":0" /><ref name=":1" /> have been generally negative towards Nintendo, while online coverage of the incident has been limited, only currently seeing a video from FritangaPlays.<ref>{{Cite web |last=FritangaPlays |date=Jul 15, 2025 |title=Nintendo REFUSES To Fix Switch 2 And BLAMES User |url=https://www.youtube.com/watch?v=Acl1ColeF_k |access-date=Jul 15, 2025 |website=[[YouTube]]}}</ref>

[[Category:Nintendo Switch]]

[[Category:Nintendo]]