Shell: Difference between revisions

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{{CompanyCargo

|Founded=1907-04-23

|Industry=Gas

|Logo=Shell logo~~.svg~~.png

|Logo=Shell logo.png

|Type=Public

|Website=https://www.shell.com/

}}

~~{{Ph-C-Int}}~~

==Consumer-impact summary==

'''{{Wplink|Shell plc}}''' is a British oil and gas company that was Founded in 1907 through a merge deal between Royal Dutch Petroleum Company and Shell Transport and Trading Company. It is the second-largest investor-owned gas company behind {{Wplink|ExxonMobil}}, with a revenue of $289 Billion in 2025.{{Citation needed}} The company delves into various partnerships and relationships, including the [[wikipedia:Carbon_capture_and_storage#Norway|Northern Lights CCS project]] and the [[wikipedia:Movement_for_the_Survival_of_the_Ogoni_People|Nigerian government.]]<ref>{{Cite web |date=28 November 2017 |title=Nigeria: A criminal enterprise? Shell’s involvement in human rights violations in Nigeria in the 1990s |url=https://www.amnesty.org/en/documents/AFR44/7393/2017/en/ |url-status=live |archive-url=https://web.archive.org/web/20260302062044/https://www.amnesty.org/en/documents/AFR44/7393/2017/en/ |archive-date=2 March 2026 |access-date=1 March 2026 |website=Amnesty International}}</ref>

==Consumer impact summary==

==Incidents==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Shell charged consumers more using debit cards (''April 2021'')===

On April 16, 2021, Shell was hit with a class action lawsuit for misleading customers on purchases with debit cards resulted in a lower price, however they were charged with a credit price. It alleges the company knew the card processing policy to be deceptive, deliberately refusing to disclose its policy in order to gain more profit.<ref>{{Cite web |last=Shaak |first=Erin |date=2021-04-19 |title=Class Action Claims Shell Deceptively Charges Higher ‘Credit’ Prices for Gas Bought with Debit Cards |url=https://www.classaction.org/news/class-action-claims-shell-deceptively-charges-higher-credit-prices-for-gas-bought-with-debit-cards |url-status=live |access-date=2026-03-02 |website=Classaction}}</ref> As of March 3, the lawsuit is still ongoing.

===Shell charges customers more using gift cards (''January 2024'')===

On January 10, 2024, a lawsuit was filed against Shell for allegedly charging customers at credit card price for their gasoline services, violating the California civil code. <ref>{{Cite web |last=Styf |first=Jon |date=2024-01-17 |title=Shell class action alleges gas stations charge gift card customers higher price |url=https://topclassactions.com/lawsuit-settlements/money/gift-cards/shell-class-action-alleges-gas-stations-charge-gift-card-customers-higher-price/ |url-status=live |access-date=2026-03-02 |website=Top Class Action}}</ref> <ref>{{Cite web |last=Corrado |first=Rizzi |date=2024-01-12 |title=Shell Illegally Charges Gift Card Gas Customers the Higher Credit Price at the Pump, Lawsuit Claims |url=https://www.classaction.org/news/shell-illegally-charges-gift-card-gas-customers-the-higher-credit-price-at-the-pump-lawsuit-claims |url-status=live |access-date=2026-03-02 |website=Classaction}}</ref>As of March 3, the lawsuit is still in progress.

~~This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].~~

===Data breach (''May 2024'')===

===~~Example incident one~~ (''~~date~~'')===

On May 2024, Shell suffered an security breach affecting over 80,000 customers in Australia, United Kingdom, France, India, Singapore, Philippines, Netherlands, Malaysia, and Canada. A month later on June, a hacker group going by the name 888 publicly disclosed the breach on BreachForums, sharing customers codes, names, email addresses, home address, phone numbers, login credentials, and loyalty points balances.<ref>{{Cite web |last=Langley |first=Mitchell |date=2024-05-30 |title=Oil Giant Shell Data Breached, Data of Thousands Leaked on BreachForums |url=https://dailysecurityreview.com/security-spotlight/shell-data-breach/ |url-status=live |access-date=2026-03-02 |website=Security Daily Review}}</ref>

~~Short summary~~ of the ~~incident (could~~ be ~~the same as the summary preceding the article)~~.

Shell responded to the situation claiming it was the result of their third party vendors. A shell Spokesman responded to the situation;<ref>{{Cite web |last=Okunytė |first=Paulina |date=2024-05-29 |title=Shell’s customer data claimed to be leaked |url=https://cybernews.com/news/shells-customer-data-leak/ |url-status=live |access-date=2026-03-02 |website=Cybernews}}</ref><blockquote>''"Shell is not the owner nor controller of the acquired data, and so we are not able to comment further on this incident. We take cybersecurity very seriously, and we will continue to monitor our IT systems and maintain our security posture"''</blockquote>

===~~Example incident two (~~''~~date~~''~~)===~~

~~...~~

==~~Products~~==

===SMS fuel rewards program lawsuit (''August 2025'')===

On August 2025, Adrian Coronel filed a lawsuit against Shell, alleging that Shell continued to send two more promotional messages even after he opt-out of Shells Fuel Rewards SMS program via texting "stop", which violates the [[wikipedia:Telephone_Consumer_Protection_Act_of_1991|Telephone Consumer Protection Act]] (TCPA).<ref>{{Cite web |last=Czar |first=Eric |date=2025-08-20 |title=SHELLED: Shell Sued Over Its Fuel Rewards SMS Program And We All Saw That One Coming |url=https://tcpaworld.com/2025/08/20/shelled-shell-sued-over-its-fuel-rewards-sms-program-and-we-all-saw-that-one-coming/ |url-status=live |access-date=2026-03-02 |website=TCPAworld}}</ref>As of March 3, the lawsuit is still in progress.

==See also==

~~{{Ph~~-~~C-SA}}~~

*[[QuikTrip]]

*[[Chevron]]

*[[7-Eleven]]

==References==

[[Category:{{PAGENAME}}]]

@@ Line 1: / Line 1: @@
+{{Incomplete}}
 {{CompanyCargo
 |Founded=1907-04-23
 |Industry=Gas
-|Logo=Shell logo.svg.png
+|Logo=Shell logo.png
 |Type=Public
 |Website=https://www.shell.com/
 }}
-{{Ph-C-Int}}
-==Consumer-impact summary==
+'''{{Wplink|Shell plc}}''' is a British oil and gas company that was Founded in 1907 through a merge deal between Royal Dutch Petroleum Company and Shell Transport and Trading Company. It is the second-largest investor-owned gas company behind {{Wplink|ExxonMobil}}, with a revenue of $289 Billion in 2025.{{Citation needed}}  The company delves into various partnerships and relationships, including the [[wikipedia:Carbon_capture_and_storage#Norway|Northern Lights CCS project]] and the [[wikipedia:Movement_for_the_Survival_of_the_Ogoni_People|Nigerian government.]]<ref>{{Cite web |date=28 November 2017 |title=Nigeria: A criminal enterprise? Shell’s involvement in human rights violations in Nigeria in the 1990s |url=https://www.amnesty.org/en/documents/AFR44/7393/2017/en/ |url-status=live |archive-url=https://web.archive.org/web/20260302062044/https://www.amnesty.org/en/documents/AFR44/7393/2017/en/ |archive-date=2 March 2026 |access-date=1 March 2026 |website=Amnesty International}}</ref>
+==Consumer impact summary==
 {{Ph-C-CIS}}
 ==Incidents==
-{{Ph-C-Inc}}
+This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===Shell charged consumers more using debit cards (''April 2021'')===
+On April 16, 2021, Shell was hit with a class action lawsuit for misleading customers on purchases with debit cards resulted in a lower price, however they were charged with a credit price. It alleges the company knew the card processing policy to be deceptive, deliberately refusing to disclose its policy in order to gain more profit.<ref>{{Cite web |last=Shaak |first=Erin |date=2021-04-19 |title=Class Action Claims Shell Deceptively Charges Higher ‘Credit’ Prices for Gas Bought with Debit Cards |url=https://www.classaction.org/news/class-action-claims-shell-deceptively-charges-higher-credit-prices-for-gas-bought-with-debit-cards |url-status=live |access-date=2026-03-02 |website=Classaction}}</ref> As of March 3, the lawsuit is still ongoing.
+===Shell charges customers more using gift cards (''January 2024'')===
+On January 10, 2024, a lawsuit was filed against Shell for allegedly charging customers at credit card price for their gasoline services, violating the California civil code. <ref>{{Cite web |last=Styf |first=Jon |date=2024-01-17 |title=Shell class action alleges gas stations charge gift card customers higher price |url=https://topclassactions.com/lawsuit-settlements/money/gift-cards/shell-class-action-alleges-gas-stations-charge-gift-card-customers-higher-price/ |url-status=live |access-date=2026-03-02 |website=Top Class Action}}</ref> <ref>{{Cite web |last=Corrado |first=Rizzi |date=2024-01-12 |title=Shell Illegally Charges Gift Card Gas Customers the Higher Credit Price at the Pump, Lawsuit Claims |url=https://www.classaction.org/news/shell-illegally-charges-gift-card-gas-customers-the-higher-credit-price-at-the-pump-lawsuit-claims |url-status=live |access-date=2026-03-02 |website=Classaction}}</ref>As of March 3, the lawsuit is still in progress.
-This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===Data breach (''May 2024'')===
-===Example incident one (''date'')===
+On May 2024, Shell suffered an security breach affecting over 80,000 customers in Australia, United Kingdom, France, India, Singapore, Philippines, Netherlands, Malaysia, and Canada. A month later on June, a hacker group going by the name 888 publicly disclosed the breach on BreachForums, sharing customers codes, names, email addresses, home address, phone numbers, login credentials, and loyalty points balances.<ref>{{Cite web |last=Langley |first=Mitchell |date=2024-05-30 |title=Oil Giant Shell Data Breached, Data of Thousands Leaked on BreachForums |url=https://dailysecurityreview.com/security-spotlight/shell-data-breach/ |url-status=live |access-date=2026-03-02 |website=Security Daily Review}}</ref>
-{{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
+Shell responded to the situation claiming it was the result of their third party vendors. A shell Spokesman responded to the situation;<ref>{{Cite web |last=Okunytė |first=Paulina |date=2024-05-29 |title=Shell’s customer data claimed to be leaked |url=https://cybernews.com/news/shells-customer-data-leak/ |url-status=live |access-date=2026-03-02 |website=Cybernews}}</ref><blockquote>''"Shell is not the owner nor controller of the acquired data, and so we are not able to comment further on this incident. We take cybersecurity very seriously, and we will continue to monitor our IT systems and maintain our security posture"''</blockquote>
-===Example incident two (''date'')===
-...
-==Products==
+===SMS fuel rewards program lawsuit (''August 2025'')===
-{{Ph-C-P}}
+On August 2025, Adrian Coronel filed a lawsuit against Shell, alleging that Shell continued to send two more promotional messages even after he opt-out of Shells Fuel Rewards SMS program via texting "stop", which violates the [[wikipedia:Telephone_Consumer_Protection_Act_of_1991|Telephone Consumer Protection Act]] (TCPA).<ref>{{Cite web |last=Czar |first=Eric |date=2025-08-20 |title=SHELLED: Shell Sued Over Its Fuel Rewards SMS Program And We All Saw That One Coming |url=https://tcpaworld.com/2025/08/20/shelled-shell-sued-over-its-fuel-rewards-sms-program-and-we-all-saw-that-one-coming/ |url-status=live |access-date=2026-03-02 |website=TCPAworld}}</ref>As of March 3, the lawsuit is still in progress.
 ==See also==
-{{Ph-C-SA}}
+*[[QuikTrip]]
+*[[Chevron]]
+*[[7-Eleven]]
 ==References==
-{{reflist}}
+{{Reflist}}
 [[Category:{{PAGENAME}}]]