Chick-fil-A: Difference between revisions

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{{CompanyCargo

|Founded=1946-05-23

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|Website=http://www.chick-fil-a.com/,http://www.chick-fil-a.ca/,http://www.chick-fil-a.pr/,https://www.chick-fil-a.co.uk/,https://www.chick-fil-a.com.sg/

|Description=A company specializing in chicken food products

}}

}}Founded in 1946, [[wikipedia:Chick-fil-A|Chick-fil-A, Inc.]] is an American fast food chain that specializes chicken related products like chicken sandwiches or chicken tenders. The company sponsors organizations like the WinShape Foundation.

~~{{Ph~~-C-~~Int}}~~

==Consumer-impact summary==

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==Incidents==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Chick-fil-A sharing video data with Facebook===

In January 22, 2023, the company was hit with a lawsuit over allegedly sharing details on what consumers watch on their website to Facebook using Facebook Tracking Pixel.<ref>{{Cite web |last=Rizzi |first=Corrado |date=27 January 2023 |title=Class Action Claims Chick-Fil-A Secretly Shares Consumer Video-Viewing Data with Facebook |url=https://www.classaction.org/news/class-action-claims-chick-fil-a-secretly-shares-consumer-video-viewing-data-with-facebook |url-status=live |access-date=7 March 2026 |website=Classaction}}</ref> The lawsuit is still in progress as of March 7, 2026.

~~This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].~~

===Data Breach===

===~~Example incident one (''date'')~~===

~~Short summary~~ of the ~~incident (could~~ be the ~~same as~~ the ~~summary preceding the article)~~.

Unknown hackers infiltrated the company's systems through a third party source that allowed access to over 71,000 customers information that includes;<ref>{{Cite web |date=20 March 2023 |title=Chick-fil-A Confirms Data Breach |url=https://www.hodgsonruss.com/newsroom/publications/Chick-fil-A-Confirms-Data-Breach |url-status=live |access-date=7 March 2026 |website=Hodgson Russ}}</ref>

===~~Example incident two ('~~'date~~'')~~===

...

*Names

*Emails

*Credit and debit card (only last 4 digits)

*Chick-fil-A membership numbers

*Amount of Chick-fil-A credits

After several reports came in from customers, Chick-fil-A conducted an investigation in January, finding the approximate date of the attack to be between December 18 and February 12, 2023. In May 2, Chick-fil-A issued a email to affected customers and added "rewards" to affected accounts.<ref>{{Cite web |date=9 March 2023 |title=Chick-fil-A confirms data breach that impacts 70K+ accounts |url=https://topclassactions.com/lawsuit-settlements/privacy/data-breach/chick-fil-a-confirms-data-breach-that-impacts-70k-accounts/ |url-status=live |access-date=7 March 2026 |website=Top Class Action}}</ref><ref>{{Cite web |last=Arghire |first=Ionut |date=3 March 2023 |title=Data Breaches Over 71k Impacted by Credential Stuffing Attacks on Chick-fil-A Accounts |url=https://www.securityweek.com/over-71k-impacted-by-credential-stuffing-attacks-on-chick-fil-a-accounts/ |url-status=live |access-date=7 March 2026 |website=Securityweek}}</ref> On March 6, customers filed class action lawsuits against the company for failing to secure users data through their cybersecurity practices, however on October 11, it reached a closed settlement agreement between the company.<ref>{{Cite web |last=McCroskey |first=Kelsey |date=9 March 2026 |title=Chick-fil-A Data Breach Affecting Over 71K People Triggers Class Action Lawsuit [UPDATE] |url=https://www.classaction.org/news/chick-fil-a-data-breach-affecting-over-71k-people-triggers-class-action-lawsuit |url-status=live |access-date=7 March 2026 |website=Classaction}}</ref>

===False advertised delivery fee and instead raising and adding hidden fee's===

Several customers filed a lawsuit against the company for marketing their delivery prices as free or $2.99-3.99 deliveries, however charging customers up to 20-%30 more for delivery orders.<ref>{{Cite web |last=Stump |first=Scott |date=29 January 2024 |title=Chick-fil-A’s $4.4 million lawsuit settlement: Eligible customers need to file a claim ASAP |url=https://www.today.com/food/restaurants/chick-fil-a-class-action-lawsuit-settlement-rcna136160 |url-status=live |access-date=7 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Heier |first=Bernadette |date=18 October 2023 |title=Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency |url=https://foodondemand.com/10182023/chick-fil-a-settles-4-4m-lawsuit-as-customers-demand-delivery-price-transparency/ |url-status=live |access-date=7 March 2026 |website=Food on Demand}}</ref> The lawsuit reached a settlement of $4.4 Million that requires the company give eligible customers $29.25 in cash or gift card transaction.<ref>{{Cite web |date=6 December 2023 |title=Chick-fil-A delivery fees $4.4M class action settlement |url=https://topclassactions.com/lawsuit-settlements/closed-settlements/chick-fil-a-delivery-fees-4-4m-class-action-settlement/ |url-status=live |access-date=7 March 2026 |website=Top Class Action}}</ref><ref>{{Cite web |last=Styf |first=Jon |date=10 October 2023 |title=Chick-fil-A settles class action over delivery price increases for $4.4M |url=https://topclassactions.com/lawsuit-settlements/consumer-products/food/chick-fil-a-settles-class-action-over-delivery-price-increases-for-4-4m/ |url-status=live |access-date=7 March 2026 |website=Top Class Actions}}</ref>

==Products==

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==See also==

~~{{Ph-C-SA}}~~

* [[Burger King]]

* [[Popeyes]]

* [[Red Robin]]

==References==

@@ Line 1: / Line 1: @@
+{{Incomplete}}
 {{CompanyCargo
 |Founded=1946-05-23
@@ Line 6: / Line 7: @@
 |Website=http://www.chick-fil-a.com/,http://www.chick-fil-a.ca/,http://www.chick-fil-a.pr/,https://www.chick-fil-a.co.uk/,https://www.chick-fil-a.com.sg/
 |Description=A company specializing in chicken food products
-}}
+}}Founded in 1946, [[wikipedia:Chick-fil-A|Chick-fil-A, Inc.]] is an American fast food chain that specializes chicken related products like chicken sandwiches or chicken tenders. The company sponsors organizations like the WinShape Foundation.
-{{Ph-C-Int}}
 ==Consumer-impact summary==
@@ Line 13: / Line 13: @@
 ==Incidents==
-{{Ph-C-Inc}}
+This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===Chick-fil-A sharing video data with Facebook===
+In January 22, 2023, the company was hit with a lawsuit over allegedly sharing details on what consumers watch on their website to Facebook using Facebook Tracking Pixel.<ref>{{Cite web |last=Rizzi |first=Corrado |date=27 January 2023 |title=Class Action Claims Chick-Fil-A Secretly Shares Consumer Video-Viewing Data with Facebook |url=https://www.classaction.org/news/class-action-claims-chick-fil-a-secretly-shares-consumer-video-viewing-data-with-facebook |url-status=live |access-date=7 March 2026 |website=Classaction}}</ref> The lawsuit is still in progress as of March 7, 2026.
-This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===Data Breach===
-===Example incident one (''date'')===
 {{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
+Unknown hackers infiltrated the company's systems through a third party source that allowed access to over 71,000 customers information that includes;<ref>{{Cite web |date=20 March 2023 |title=Chick-fil-A Confirms Data Breach |url=https://www.hodgsonruss.com/newsroom/publications/Chick-fil-A-Confirms-Data-Breach |url-status=live |access-date=7 March 2026 |website=Hodgson Russ}}</ref>
-===Example incident two (''date'')===
-...
+*Names
+*Emails
+*Credit and debit card (only last 4 digits)
+*Chick-fil-A membership numbers
+*Amount of Chick-fil-A credits
+After several reports came in from customers, Chick-fil-A conducted an investigation in January, finding the approximate date of the attack to be between December 18 and February 12, 2023. In May 2, Chick-fil-A issued a email to affected customers and added "rewards" to affected accounts.<ref>{{Cite web |date=9 March 2023 |title=Chick-fil-A confirms data breach that impacts 70K+ accounts |url=https://topclassactions.com/lawsuit-settlements/privacy/data-breach/chick-fil-a-confirms-data-breach-that-impacts-70k-accounts/ |url-status=live |access-date=7 March 2026 |website=Top Class Action}}</ref><ref>{{Cite web |last=Arghire |first=Ionut |date=3 March 2023 |title=Data Breaches Over 71k Impacted by Credential Stuffing Attacks on Chick-fil-A Accounts |url=https://www.securityweek.com/over-71k-impacted-by-credential-stuffing-attacks-on-chick-fil-a-accounts/ |url-status=live |access-date=7 March 2026 |website=Securityweek}}</ref> On March 6, customers filed class action lawsuits against the company for failing to secure users data through their cybersecurity practices, however on October 11, it reached a closed settlement agreement between the company.<ref>{{Cite web |last=McCroskey |first=Kelsey |date=9 March 2026 |title=Chick-fil-A Data Breach Affecting Over 71K People Triggers Class Action Lawsuit [UPDATE] |url=https://www.classaction.org/news/chick-fil-a-data-breach-affecting-over-71k-people-triggers-class-action-lawsuit |url-status=live |access-date=7 March 2026 |website=Classaction}}</ref>
+===False advertised delivery fee and instead raising and adding hidden fee's===
+Several customers filed a lawsuit against the company for marketing their delivery prices as free or $2.99-3.99 deliveries, however charging customers up to 20-%30 more for delivery orders.<ref>{{Cite web |last=Stump |first=Scott |date=29 January 2024 |title=Chick-fil-A’s $4.4 million lawsuit settlement: Eligible customers need to file a claim ASAP |url=https://www.today.com/food/restaurants/chick-fil-a-class-action-lawsuit-settlement-rcna136160 |url-status=live |access-date=7 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Heier |first=Bernadette |date=18 October 2023 |title=Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency |url=https://foodondemand.com/10182023/chick-fil-a-settles-4-4m-lawsuit-as-customers-demand-delivery-price-transparency/ |url-status=live |access-date=7 March 2026 |website=Food on Demand}}</ref> The lawsuit reached a settlement of $4.4 Million that requires the company give eligible customers $29.25 in cash or gift card transaction.<ref>{{Cite web |date=6 December 2023 |title=Chick-fil-A delivery fees $4.4M class action settlement |url=https://topclassactions.com/lawsuit-settlements/closed-settlements/chick-fil-a-delivery-fees-4-4m-class-action-settlement/ |url-status=live |access-date=7 March 2026 |website=Top Class Action}}</ref><ref>{{Cite web |last=Styf |first=Jon |date=10 October 2023 |title=Chick-fil-A settles class action over delivery price increases for $4.4M |url=https://topclassactions.com/lawsuit-settlements/consumer-products/food/chick-fil-a-settles-class-action-over-delivery-price-increases-for-4-4m/ |url-status=live |access-date=7 March 2026 |website=Top Class Actions}}</ref>
 ==Products==
@@ Line 26: / Line 37: @@
 ==See also==
-{{Ph-C-SA}}
+* [[Burger King]]
+* [[Popeyes]]
+* [[Red Robin]]
 ==References==