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Created page with "{{ProductCargo |Company=Logitech |ProductLine=C9xx webcams |ReleaseYear=2012 |InProduction=Yes |ArticleType=Product |Category=Cameras |Logo=logitech webcams.jpg |Website=https://www.logitech.com/en-us/products/webcams/c930e-business-webcam.960-000971.html }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in..."
 
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{{Cleanup}}
{{Incomplete|Issue 1=No use of first person; this is not a review website|Issue 2=Use [[Template:Cite web]] for references}}
{{ProductCargo
{{ProductCargo
|Company=Logitech
|Company=Logitech
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|Website=https://www.logitech.com/en-us/products/webcams/c930e-business-webcam.960-000971.html
|Website=https://www.logitech.com/en-us/products/webcams/c930e-business-webcam.960-000971.html
}}
}}
{{Ph-C-Int}}


==Consumer-impact summary==
I just bought C930e. To my surprise unlike my old c920 it does not have h264 hardware encoding. Using mjpeg makes video more noisy. In the internet people are reporting that at some point logitech removed this feature from their products. So basically new C9XX can be different product than old C9XX.
 
==Consumer impact summary==
{{Ph-C-CIS}}
{{Ph-C-CIS}}
*Feature removal
*False advertising
H264 encoding feature removed at some point. MJPEG has a lower quality and lots of noise. Uncompressed stream does not handle 30fps in 1920x1080.
The model numbers were not changed to reflect degradation.
The website still claims it has this capability.
https://www.logitech.com/en-us/products/webcams/c920e-business-webcam.960-001401.html?sp=1&searchclick=Logitech#specs
[[File:Logitech C920e Business Webcam - Full HD 1080p.png|thumb]]
The only article from logitech was removed:


==Incidents==
https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html
{{Ph-C-Inc}}
This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].


===Example incident one (''date'')===
==Testing==
{{Main|link to the main CR Wiki article}}
# To display all codecs:
Short summary of the incident (could be the same as the summary preceding the article).
v4l2-ctl --info --list-formats -d /dev/video2
===Example incident two (''date'')===
...
Driver Info:
Driver name      : uvcvideo
Card type        : Logitech Webcam C930e
Bus info        : usb-0000:00:14.0-4
Driver version  : 6.1.140
Capabilities    : 0x84a00001
...
Type: Video Capture
[0]: 'YUYV' (YUYV 4:2:2)
[1]: 'MJPG' (Motion-JPEG, compressed)


# To display all resolutions/fps:
v4l2-ctl --info --list-formats-ext -d /dev/video2


==See also==
==See also==
{{Ph-C-SA}}


<nowiki>https://en.everybodywiki.com/List_of_cameras_with_onboard_video_compression</nowiki>
<nowiki>https://askubuntu.com/questions/1229986/wrong-webcam-driver</nowiki>
<nowiki>https://www.reddit.com/r/linux/comments/f2icry/psa_logitech_has_removed_hardware_h264_encoder/</nowiki>
<nowiki>https://www.reddit.com/r/logitech/comments/14cmrbt/difference_between_three_revisions_of_c920_webcam/</nowiki>
Article by Logitech is now removed from their website:
<nowiki>https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html</nowiki>
<nowiki>https://support.logi.com/hc/en-gb/articles/360036050333-Why-don-t-we-use-H-264</nowiki>


==References==
==References==
{{reflist}}
{{Reflist}}


[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]

Latest revision as of 03:17, 4 April 2026

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Logitech webcams
Basic Information
Release Year 2012
Product Type Cameras
In Production Yes
Official Website https://www.logitech.com/en-us/products/webcams/c930e-business-webcam.960-000971.html


I just bought C930e. To my surprise unlike my old c920 it does not have h264 hardware encoding. Using mjpeg makes video more noisy. In the internet people are reporting that at some point logitech removed this feature from their products. So basically new C9XX can be different product than old C9XX.

Consumer impact summary

[edit | edit source]

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User freedom
  • User privacy
  • Business model
  • Market control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


  • Feature removal
  • False advertising


H264 encoding feature removed at some point. MJPEG has a lower quality and lots of noise. Uncompressed stream does not handle 30fps in 1920x1080.

The model numbers were not changed to reflect degradation.

The website still claims it has this capability.

https://www.logitech.com/en-us/products/webcams/c920e-business-webcam.960-001401.html?sp=1&searchclick=Logitech#specs

The only article from logitech was removed:

https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html

Testing

[edit | edit source]
# To display all codecs:
v4l2-ctl --info --list-formats -d /dev/video2

Driver Info:
	Driver name      : uvcvideo
	Card type        : Logitech Webcam C930e
	Bus info         : usb-0000:00:14.0-4
	Driver version   : 6.1.140
	Capabilities     : 0x84a00001
...
	Type: Video Capture
	[0]: 'YUYV' (YUYV 4:2:2)
	[1]: 'MJPG' (Motion-JPEG, compressed)

# To display all resolutions/fps:
v4l2-ctl --info --list-formats-ext -d /dev/video2

See also

[edit | edit source]

https://en.everybodywiki.com/List_of_cameras_with_onboard_video_compression

https://askubuntu.com/questions/1229986/wrong-webcam-driver

https://www.reddit.com/r/linux/comments/f2icry/psa_logitech_has_removed_hardware_h264_encoder/

https://www.reddit.com/r/logitech/comments/14cmrbt/difference_between_three_revisions_of_c920_webcam/

Article by Logitech is now removed from their website:

https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html

https://support.logi.com/hc/en-gb/articles/360036050333-Why-don-t-we-use-H-264

References

[edit | edit source]
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