Leo Express: Difference between revisions
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'''[[wikipedia:Leo_Express|Leo Express]]''' is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia, and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia, and Ukraine. | '''[[wikipedia:Leo_Express|Leo Express]]''' is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia, and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia, and Ukraine. | ||
Customers have the option to purchase tickets through the Leo Express website or the Leo Express mobile application.<ref>{{Cite web |title=Mobile app |url=https://www.leoexpress.com/en/about-us/mobile-app |publisher=Leo Express |language=en |format=product page}}</ref> | Customers have the option to purchase tickets through the Leo Express website or the Leo Express mobile application.<ref>{{Cite web |title=Mobile app |url=https://www.leoexpress.com/en/about-us/mobile-app |publisher=Leo Express |language=en |format=product page |archive-url=http://web.archive.org/web/20251008220314/https://www.leoexpress.com/en/about-us/mobile-app |archive-date=8 Oct 2025}}</ref> | ||
==Leo Express website and app== | ==Leo Express website and app== | ||
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===Obstruction of 100% discount fare=== | ===Obstruction of 100% discount fare=== | ||
In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express's services fall into this category.<ref>{{Cite web |author=Zuzana Hlavačková |date=21 Dec 2023 |title=Vlaky zadarmo nie sú pre všetkých, nárok cestovať bez platenia nemá ani každý senior. Kto ich môže využiť? |url=https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/ |publisher=Pravda |language=sk |format=article}}</ref> | In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express's services fall into this category.<ref>{{Cite web |author=Zuzana Hlavačková |date=21 Dec 2023 |title=Vlaky zadarmo nie sú pre všetkých, nárok cestovať bez platenia nemá ani každý senior. Kto ich môže využiť? |url=https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/ |publisher=Pravda |language=sk |format=article |archive-url=http://web.archive.org/web/20260116011325/https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/ |archive-date=16 Jan 2026}}</ref> | ||
To make use of the 100% discount fare on Leo Express trains, customers have to:<ref>{{Cite web |title=Leo Express |url=https://www.leoexpress.com/sk |publisher=Leo Express |language=sk |format=company page}}</ref> | To make use of the 100% discount fare on Leo Express trains, customers have to:<ref>{{Cite web |title=Leo Express |url=https://www.leoexpress.com/sk |publisher=Leo Express |language=sk |format=company page |archive-url=http://web.archive.org/web/20251222004622/https://www.leoexpress.com/sk |archive-date=22 Dec 2025}}</ref> | ||
#Register an account, if they are using the mobile application | #Register an account, if they are using the mobile application | ||
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#Click confirm | #Click confirm | ||
By contrast, the same system implemented by [[wikipedia:Železničná_spoločnosť_Slovensko|ZSSK]] (''Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic''): | By contrast, the same system implemented by [[wikipedia:Železničná_spoločnosť_Slovensko|ZSSK]] (''Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic''): | ||
#At checkout, select passenger age group | #At checkout, select passenger age group | ||
Latest revision as of 16:42, 5 April 2026
Leo Express
| Basic information | |
|---|---|
| Founded | 2010 |
| Legal Structure | Private |
| Industry | Transportation |
| Also known as | |
| Official website | https://leoexpress.com/ |
Leo Express is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia, and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia, and Ukraine.
Customers have the option to purchase tickets through the Leo Express website or the Leo Express mobile application.[1]
Leo Express website and app
[edit | edit source]The following Dark patterns have been identified for their services:
Obstruction of 100% discount fare
[edit | edit source]In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express's services fall into this category.[2]
To make use of the 100% discount fare on Leo Express trains, customers have to:[3]
- Register an account, if they are using the mobile application
- Change the language setting to Slovakian on the app or website
- In the passengers menu, enable fares of the Podunasjko region (Slovak: Podunajské tarify)
- In the passengers menu, enable discounts (Slovak: Zľavové preukazy)
- If steps 3 and 4 are done out of order, the discount will be disabled
- Add a passenger corresponding to their age group and click on said passenger (this option is greyed out, but is clickable)
- Select discount within submenu
- Click confirm
By contrast, the same system implemented by ZSSK (Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic):
- At checkout, select passenger age group
- Select discount (international discounts are available regardless of language settings)
- Proceed with purchase
It is also notable that Leo Express customers have to select their discount before searching for a connection and have no option to change it during the purchase.
Fishing for personal data
[edit | edit source]Within Leo Express' app, an option to save the users phone number is enabled during each checkout. To proceed with checkout, the user either has to fill in their phone number or disable this option every time they purchase a ticket.
References
[edit | edit source]- ↑ "Mobile app". Leo Express. Archived from the original (product page) on 8 Oct 2025.
- ↑ Zuzana Hlavačková (21 Dec 2023). "Vlaky zadarmo nie sú pre všetkých, nárok cestovať bez platenia nemá ani každý senior. Kto ich môže využiť?" (in slovenčina). Pravda. Archived from the original (article) on 16 Jan 2026.
- ↑ "Leo Express" (in slovenčina). Leo Express. Archived from the original (company page) on 22 Dec 2025.