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Page creation for Merkury Innovations, parent company of Geeni.
 
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References: Archive
 
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{{CompanyCargo
{{CompanyCargo
|Founded=2003-02-01
|Founded=1 February 2003
|Industry=Electronics, Home automation, Technology
|Industry=Electronics, Home automation, Technology
|Logo=MerkuryLogo.png
|Logo=Merkury Innovations logo.png
|Type=Private
|Type=Private
|Website=https://merkuryinnovations.com/
|Website=https://merkuryinnovations.com/
|Description=Specialty retail company specializing in smart home devices, LED lighting, and personal audio equipment.
|Description=Specialty retail company specializing in smart home devices, LED lighting, and personal audio equipment.
}}
}}
{{Placeholder box|An introductory paragraph starting with "<nowiki>'''</nowiki>{{((}}PAGENAME{{))}}<nowiki>'''</nowiki> is a ...<ref name":0">ref goes here</ref>". When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.}}


==Consumer Impact Summary==
'''Merkury Innovations''' is an personal electronics and chemical import brand. It is the parent company for sub-brands: '''[[Geeni]], West & Arrow, Suds.lab,''' and '''Merkury Smart.'''
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
 
* User freedom
==Consumer impact summary==
* User privacy
{{Ph-C-CIS}}
* Business model
 
* Market control}}
Merkury Innovations imports personal electronics under various sub-brands. Devices are imported from manufactures in Hong Kong and China<ref>{{Cite web |date=23 Jul 2025 |title=Merkury Innovations {{!}} See Full Importer History {{!}} ImportGenius |url=https://www.importgenius.com/importers/merkury-innovations |url-status=live |archive-url=https://ghostarchive.org/archive/RtPh7 |archive-date=5 Apr 2026}}</ref> who specialize in the various product lines. '''Merkury Innovations''' and its sub-brands offer inexpensive devices with limited support with reports from users indicate the company is not responsive to communication when support is required.<ref>{{Cite web |date=23 Jul 2025 |title=Merkury Innovations LLC {{!}} BBB Business Profile |url=https://www.bbb.org/us/ny/new-york/profile/online-retailer/merkury-innovations-llc-0121-83323 |url-status=live |archive-url=https://web.archive.org/web/20260405195039/https://www.bbb.org/us/ny/new-york/profile/online-retailer/merkury-innovations-llc-0121-83323 |archive-date=5 Apr 2026}}</ref>
 
The Merkury Innovations brands all utilize the same Refund and Return policy which includes


==Incidents==
==Incidents==
{{Ph-C-Inc}}
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].


==Products==
==Products==
A seemingly comprehensive list of products for Merkury Innovations and its sub-brands can be found at https://device.report/merkury-innovations at time of page publication.
Product specialties by brand:
*'''Merkury Innovations''': various home electronics, LED lighting, home decor items.
*'''Geeni''': wireless IP security cameras, smart plugs, smart LED lighting, and smart pet feeders.
*'''West & Arrow''': LED lighting, Neon lights, phone cases and chargers.
*'''Suds.lab''': vehicle washing chemicals and associated gear.
*'''Merkury Smart''': wired IP cameras, smart plugs, smart LED bulbs.


==See Also==
==See also==
{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}
*[[Geeni]]


==References==
==References==
{{reflist}}
{{Reflist}}


{{Placeholder box|Add relevant categories including default of <nowiki>"[[Category:{{PAGENAME}}]]"</nowiki>}}
[[Category:{{PAGENAME}}]]
[[Category:Companies]]