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Renamed the software lock article essentially to make it clearer that it is different from activation and DRM because it is about putting marketed features for hardware behind software which isn't provided in the product itself, but needs to be installed or signed up for by the user
 
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As a softer version to [[activation]], and related to [[features on demand]], '''software-gating''' is a method to control access to ''features'' in consumer electronic hardware, but are not inherently anti-consumer as they provide useful for security features.       
Related to [[forced app download]], '''software-gating''' or '''software companion''' is a method to control device features through ''external'' means in consumer electronic hardware. It is characterized by a dependence on that external software/app to configure or control some part of a device.       


This definition does not include closed-source, such as [[wikipedia:Proprietary_software|proprietary software]] or [[wikipedia:Proprietary_protocol|proprietary protocols]], as these can still provide the consumer with fully featured access without needing an account, app, or activation.
==Reasons it exists==


* [[Digital rights management]]
===Pro-consumer===
Software-gating is not inherently anti-consumer as it can provide useful in some scenarios. Examples of this being:


==Anti-consumer examples==
*'''Customization''': It allows the user to finely tune device behavior, which would be really hard to implement with hardware buttons and switches. Examples of that being a piece of software to program the behavior of RGB keyboards, mice or hue-changing lamps.
===Forced account for data lock-in===
*'''Security features:''' Authentication devices that utilize software dependency to create security benefits for consumers.
[[Forced account|Requiring an account]] in order to be used, such as with some Google Pixels and specific Android devices, and iPhones needing an Apple account create an easy entry-point for [[data lock-in]], making it harder to switch vendors.{{Citation needed|date=31 Mar 2026}}


=== Forced app download ===
Signs for pro-consumer software companion:
''Apps'' are a popular method for manufacturers to marketed features behind software locks. Examples of this are:


* Sony headphones requiring app to tweak its EQ
#'''Community software:''' The software vendor is open to user feedback, transparent about its roadmap, and is generally kept in check by its users, rather than the other way around.
#'''Free software license''': The software vendor provides the source-code of the software, released under an open-source license, either [[wikipedia:Copyleft|copyleft]] or [[wikipedia:Permissive_software_license|permissive]]. This protects user choice, for example if the company goes into bankruptcy, or the software has privacy issues, because it can be fully modified and legally redistributed by an independent party.


* HVAC app activation of furnace control boards.{{Citation needed|date=31 Mar 2026}}
===Anti-consumer===
Software-gating becomes a problem when it limits the consumer's choice, their only options being privacy invasive, [[Forced cloud|cloud-dependent]], or intentionally limited in favor of paying a subscription.


=== Activation & licensing ===
Examples of anti-consumer software-gating:
When features are locked behind an activation process, it will require server connectivity. Some implications of this include:


* Cloud services that are essential to keep the features working can be put offline
*'''Unnecessary app:''' What could have easily been done with hardware switches or displays, is now instead done with an external app in order to exert more control over the customer. This is often marketed as a way to provide extended functionality, while in reality it is a solution in search of a problem.
*'''Privacy invasive:''' The app fully tracks its users to sell their data to advertisers.


* The digital services can change in quality or become more privacy invasive over time
Signs for anti-consumer software:


== See also ==
#'''Features on demand:''' The software vendor restricts features in purchased hardware for the sake of a subscription-based business model. This inherently creates most of the problems below.
#'''Company-first software:''' The software does not release their source-code, nor is not open to user feedback, and risk making it hard to use if the company goes into bankruptcy, or the software has privacy issues, because it cannot be modified and legally redistributed by an independent party.
#'''Software dependence:''' Permanently locked bootloaders that limit what a consumer can run on their device. This means being dependent on the goodwill of the software vendors to respect the user's privacy, freedom of choice (for what is still left of it).


* [[Digital rights management]]
==See also==
* [[Walled garden]]
 
* [[Bootloader unlocking]]
*[[Digital rights management]]
*[[Features on demand]]
*[[Bootloader unlocking]]


==References==
==References==

Latest revision as of 19:41, 20 April 2026

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In particular:
  1. should have real-world examples with references
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Related to forced app download, software-gating or software companion is a method to control device features through external means in consumer electronic hardware. It is characterized by a dependence on that external software/app to configure or control some part of a device.

Reasons it exists

[edit | edit source]

Pro-consumer

[edit | edit source]

Software-gating is not inherently anti-consumer as it can provide useful in some scenarios. Examples of this being:

  • Customization: It allows the user to finely tune device behavior, which would be really hard to implement with hardware buttons and switches. Examples of that being a piece of software to program the behavior of RGB keyboards, mice or hue-changing lamps.
  • Security features: Authentication devices that utilize software dependency to create security benefits for consumers.

Signs for pro-consumer software companion:

  1. Community software: The software vendor is open to user feedback, transparent about its roadmap, and is generally kept in check by its users, rather than the other way around.
  2. Free software license: The software vendor provides the source-code of the software, released under an open-source license, either copyleft or permissive. This protects user choice, for example if the company goes into bankruptcy, or the software has privacy issues, because it can be fully modified and legally redistributed by an independent party.

Anti-consumer

[edit | edit source]

Software-gating becomes a problem when it limits the consumer's choice, their only options being privacy invasive, cloud-dependent, or intentionally limited in favor of paying a subscription.

Examples of anti-consumer software-gating:

  • Unnecessary app: What could have easily been done with hardware switches or displays, is now instead done with an external app in order to exert more control over the customer. This is often marketed as a way to provide extended functionality, while in reality it is a solution in search of a problem.
  • Privacy invasive: The app fully tracks its users to sell their data to advertisers.

Signs for anti-consumer software:

  1. Features on demand: The software vendor restricts features in purchased hardware for the sake of a subscription-based business model. This inherently creates most of the problems below.
  2. Company-first software: The software does not release their source-code, nor is not open to user feedback, and risk making it hard to use if the company goes into bankruptcy, or the software has privacy issues, because it cannot be modified and legally redistributed by an independent party.
  3. Software dependence: Permanently locked bootloaders that limit what a consumer can run on their device. This means being dependent on the goodwill of the software vendors to respect the user's privacy, freedom of choice (for what is still left of it).

See also

[edit | edit source]

References

[edit | edit source]