Atlassian

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Atlassian

Basic information
Founded	2002
Legal Structure	Public
Industry	Software
Also known as
Official website	https://www.atlassian.com/

Atlassian is a global software company that offers a wide range of services, primarily consisting of cloud-based and traditional software products.

Consumer-impact summary

• User Freedom: Atlassian provides users with certain rights regarding their information, including the ability to access, update, and object to specific uses of their data.
• User Privacy: The company collects personal information through multiple channels: directly from the user, automatically during service use, and from third-party sources, including partners and other linked services. Atlassian distinguishes its role in data handling: they act as a "controller" of personal information regarding their own privacy practices, but act as a "processor" or "service provider" when handling data on behalf of their customers (such as an employer).
• Business Model: Atlassian utilizes a model centered on providing cloud and software products. Their model relies on using collected information to provide services, personalize user experiences, and continuously develop and improve their product offerings.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Atlassian category.

Users forced from on-premise to cloud only subscriptions (date)

Ascend to the cloud: The next chapter for Atlassian and our customers

Large-Scale Data Breach (October 2023)

A significant breach occurred involving data related to around 13.2 million Atlassian accounts. The data included sensitive user details like names, email addresses, phone numbers, job titles, employers, geographic locations, and social media profiles.

Products

• Jira (~2002)
• Confluence (~2004)
• Bitbucket (~2009)
• Trello (2011, acquired in 2019)
• Loom (2018, acquired in 2024)