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Canva is an Australian software company that offers freemium graphic design and creative software.<ref> {{Cite web |last=Canva |title=About Canva |url=https://www.canva.com/about/ |access-date=4 Mar 2026 |website=Canva}}</ref> Canva has been accumulating acquisitions such as Serif, MangoAI, and Cavalry.<ref> https://www.canva.com/newsroom/news/affinity/</ref><ref> https://www.businesswire.com/news/home/20240325965656/en/Canva-Acquires-Design-Platform-Affinity-to-Bring-Professional-Design-Tools-to-Every-Organization</ref><ref> {{Cite web |last=Novet |first=Jordan |date=23 Feb 2026 |title=As Wall Street punishes software stocks over AI concerns, Canva gets more acquisitive |url=https://www.cnbc.com/2026/02/23/canva-acquires-cavalry-for-motion-graphics-and-mangoai-for-video-ads.html |url-status=live |access-date=4 Mar 2026 |website=CNBC}}</ref> Canva is also notable for its simple design style, accessible to users unfamiliar with Canva software.
 
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==Consumer-impact summary==
'''Canva''' is an Australian software company that offers {{Wplink|freemium}} graphic design and creative software.<ref>{{Cite web |author= |title=About Canva |url=https://www.canva.com/about/ |website=Canva |date= |access-date=2 May 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0411-06/https://www.canva.com:443/about/ |archive-date=16 Apr 2026}}</ref> Canva has been accumulating acquisitions such as Serif, MangoAI, and Cavalry.<ref>{{Cite web |author= |title=Welcome to Canva, Affinity! |url=https://www.canva.com/newsroom/news/affinity/ |website=Canva |date=26 Mar 2024 |access-date=2 May 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0411-18/https://www.canva.com:443/newsroom/news/affinity/ |archive-date=16 Apr 2026}}</ref><ref>{{Cite web |author= |title=Canva Acquires Design Platform Affinity to Bring Professional Design Tools to Every Organization |url=https://www.businesswire.com/news/home/20240325965656/en/Canva-Acquires-Design-Platform-Affinity-to-Bring-Professional-Design-Tools-to-Every-Organization |website=Business Wire |date=25 Mar 2024 |access-date=2 May 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0411-29/https://www.businesswire.com:443/news/home/20240325965656/en/Canva-Acquires-Design-Platform-Affinity-to-Bring-Professional-Design-Tools-to-Every-Organization |archive-date=16 Apr 2026}}</ref><ref>{{Cite web |last=Novet |first=Jordan |title=As Wall Street punishes software stocks over AI concerns, Canva gets more acquisitive |url=https://www.cnbc.com/2026/02/23/canva-acquires-cavalry-for-motion-graphics-and-mangoai-for-video-ads.html |website=CNBC |date=23 Feb 2026 |access-date=2 May 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0411-40/https://www.cnbc.com:443/2026/02/23/canva-acquires-cavalry-for-motion-graphics-and-mangoai-for-video-ads.html |archive-date=16 Apr 2026}}</ref> Canva is also notable for its simple design style, accessible to users unfamiliar with Canva software.


===User Freedom===
==Consumer impact summary==
===User freedom===
{{Incomplete section}}
{{Incomplete section}}
===User Privacy===
Canva’s privacy policy states that the service uses personal information collected by both Canva and 3rd-party sources in order to conduct artificial intelligence training and advertising.


[[File:Canva AI Training.jpg|thumb|Canva’s privacy policy about AI model training with user data.<ref> https://www.canva.com/policies/privacy-policy/</ref>]]
===User privacy===
[[File:Canva Advertising.jpeg|thumb|Canva’s privacy policy on the usage of user data for personalized advertising.<ref> https://www.canva.com/policies/privacy-policy/</ref>]]
Canva's privacy policy states that the service uses personal information collected by both Canva and third-party sources in order to conduct [[Artificial intelligence/training|artificial intelligence training]] and advertising.<ref>{{Cite web |author= |title=Privacy Policy |url=https://www.canva.com/policies/privacy-policy/ |website=Canva |date=15 Apr 2026 |access-date=2 May 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0411-55/https://www.canva.com:443/policies/privacy-policy/ |archive-date=16 Apr 2026}}</ref>
<gallery>
File:Canva privacy policy AI training section.jpg|Canva's privacy policy about AI model training with user data.
File:Canva privacy policy advertising section.jpeg|Canva's privacy policy on the usage of user data for personalized advertising
</gallery>


===Business Model===
===Business model===
Canva is a freemium online graphic design suite that offers subscriptions for advanced features.<ref> https://www.canva.com/pricing/</ref> Canva’s privacy policy admits to using user data for advertising and AI training purposes.<ref> https://www.canva.com/trust/privacy/</ref><ref> https://privacy.commonsense.org/evaluation/Canva-Design-Photo--Video</ref>
Canva is a freemium online graphic design suite that offers subscriptions for advanced features.<ref>{{Cite web |author= |title=Plans and pricing |url=https://www.canva.com/pricing/ |website=Canva |date= |access-date=2 May 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0412-14/https://www.canva.com:443/en_gb/pricing/ |archive-date=16 Apr 2026}}</ref> Canva's privacy policy admits to using user data for advertising and AI training purposes.<ref>{{Cite web |author= |title=Canva - Trust Center - Privacy |url=https://www.canva.com/trust/privacy/ |website=Canva |date= |access-date=2 May 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0412-19/https://www.canva.com:443/trust/privacy/ |archive-date=16 Apr 2026 |quote='''How does Canva improve its AI-powered features?''' [...] User content where this is consistent with their Privacy Settings for improving Canva’s AI-powered features. [...]}}</ref><ref>{{Cite web |author= |title=Privacy Evaluation for Canva: Design, Photo & Video |url=https://privacy.commonsense.org/evaluation/Canva-Design-Photo--Video |website=Common Sense |date=18 Sep 2023 |access-date=2 May 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0412-52/https://privacy.commonsense.org:443/evaluation/Canva-Design-Photo--Video |archive-date=16 Apr 2026}}</ref>


===Market Control===
===Market control===
Canva competes with the Adobe Creative Suite.<ref> https://www.verifiedmarketresearch.com/product/online-graphic-design-software-market/</ref> Canva is also popular due to its vast collection of accessible templates.<ref> https://10and5.com/the-canva-generation-is-template-culture-changing-design/</ref>
Canva competes with the [[Adobe]] Creative Suite.<ref>{{Cite web |author= |title=Online Graphic Design Software Market Size And Forecast |url=https://www.verifiedmarketresearch.com/product/online-graphic-design-software-market/ |website=Verified Market Research |date=Mar 2026 |access-date=2 May 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0412-51/https://www.verifiedmarketresearch.com:443/product/online-graphic-design-software-market/ |archive-date=16 Apr 2026}}</ref> Canva is also popular due to its vast collection of accessible templates.<ref>{{Cite web |last=Tshabalala |first=Zandile |title=The Canva Generation: Is Template Culture Changing Design? |url=https://10and5.com/the-canva-generation-is-template-culture-changing-design/ |website=10and5 |date=3 Mar 2026 |access-date=2 May 2026 |url-status=live |archive-url=https://web.archive.org/web/20260415192224/https://10and5.com/the-canva-generation-is-template-culture-changing-design/ |archive-date=15 Apr 2026}}</ref>
[[Category:Articles in need of additional work]]
[[Category:Articles with verification concerns or other deficiencies]]


==Incidents==
==Incidents==
<span></span><div class="cat-mw-box" style="padding: 0.5em 1em 0 1em; overflow:hidden;">
Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.
If the company has numerous incidents then format them in a table (see [[Amazon]] for an example).
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[[Category:Articles in need of additional work]]
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[[Category:Articles with verification concerns or other deficiencies]]
<span></span><span></span>
<span></span><span></span>
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Canva|Canva category]].
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Canva|Canva category]].


=== Data breach (''May 24 2019'') ===  
===Data breach (''2019'')===
On May 24, 2019, Canva identified their systems were attacked and posted an announcement about the breach, urging users to change their passwords. <ref>{{Cite web |publisher=Canva |date=24 May 2019 |title=Canva Security Incident – May 24 FAQs |url=https://www.canva.com/help/incident-may24/ |url-status=live |archive-url=https://archive.is/yXovj |archive-date=2026-03-05 |access-date=5 Mar 2026 }}</ref> <!--Archived Canva help center site contains a cookies advice that cannot be removed and archived versions from Wayback Machine are inaccessible. If you can provide a better archived link replace the current archived link--><ref>{{Cite web |date=30 May 2019 |title=titulo |url=https://www.securitymagazine.com/articles/90296-canva-urges-users-to-change-passwords-after-cybersecurity-breach |url-status=live |archive-url=https://archive.is/fGoWN |archive-date=2026-03-05 |access-date=5 Mar 2026 |publisher=Security Magazine}}</ref> 139 million users were affected, and information taken includes usernames, real names, email addresses and location. 61 million users' data included password hashes, and for other users, Google tokens were taken. <ref>{{Cite web |last=Hashim |first=Abeerah |date=31 May 2019 |title=Graphic Design Service Canva Suffers Data Breach Affecting 139 Million Users |url=https://latesthackingnews.com/2019/05/31/graphic-design-service-canva-suffers-data-breach-affecting-139-million-users/ |url-status=live |archive-url=https://archive.is/3PrTn |archive-date=2026-03-05 |access-date=5 Mar 2026 |website=Latest Hacking News}}</ref>. Seven months later, on the 11th of January 2020, Canva became aware of 4 million user passwords had been decrypted and shared online. Following the discovery, on the 12th of January Canva has forcefully reset the password of every user that had not changed it since the date of the incident.
{{Main|Canva 2019 data breach}}


<span></span>
On 24 May 2019, Canva identified their systems were attacked and posted an announcement about the breach, urging users to change their passwords.<ref>{{Cite web |author= |title=Canva Security Incident – May 24 FAQs |url=https://www.canva.com/help/incident-may24/ |website=Canva |date=24 May 2019 |access-date=5 Mar 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0413-17/https://www.canva.com:443/help/incident-may24/ |archive-date=16 Apr 2026}}</ref><ref>{{Cite web |author= |title=Canva Urges Users to Change Passwords After Cybersecurity Breach |url=https://www.securitymagazine.com/articles/90296-canva-urges-users-to-change-passwords-after-cybersecurity-breach |website=Security Magazine |date=30 May 2019 |access-date=2 May 2026 |url-status=live |archive-url=https://web.archive.org/web/20190822042859/https://www.securitymagazine.com:443/articles/90296-canva-urges-users-to-change-passwords-after-cybersecurity-breach |archive-date=22 Aug 2019}}</ref> 139 million users were affected, and information taken included user names, real names, e-mail addresses and location. 61 million users' data included {{Wplink|Key derivation function|password hashes}}, and for other users, [[Google]] tokens were taken.<ref>{{Cite web |last=Hashim |first=Abeerah |title=Graphic Design Service Canva Suffers Data Breach Affecting 139 Million Users |url=https://latesthackingnews.com/2019/05/31/graphic-design-service-canva-suffers-data-breach-affecting-139-million-users/ |website=Latest Hacking News |date=31 May 2019 |access-date=2 May 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0416-0413-42/https://latesthackingnews.com:443/2019/05/31/graphic-design-service-canva-suffers-data-breach-affecting-139-million-users/ |archive-date=16 Apr 2026}}</ref> Seven months later, on 11 January 2020, Canva became aware that four million user passwords had been decrypted and shared online. The following day, Canva forcibly reset the password of every user that had not changed it since the date of the incident.
===Acquisition of Affinity editing suite (''March 26 2024'')===
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:''Main article: [[Canva Affinity Studio adds arbitration clause]]''
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Short summary of the incident (could be the same as the summary preceding the article).
===Acquisition of Affinity editing suite (''2024'')===
{{Main|Canva Affinity Studio adds arbitration clause}}


<span></span>
After Canva acquired Serif, the parent company of Affinity and respective software applications, the ability to purchase older versions of the software was removed and users were forced to utilize a Canva account (see [[forced account]]) along with the user agreement for the new software Affinity Studio.


===Example incident two (''date'')===
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==Products==
==Products==
<span></span><div class="cat-mw-box" style="padding: 0.5em 1em 0 1em; overflow:hidden;">
*Canva
This is a list of the company's product lines '''with articles on this wiki'''.
*Affinity
*[[Example product line one]] (release date): Short summary of the product's incidents.
*[[Example product line two]] (release date):
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<small>Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing <kbd>backspace</kbd>.</small>
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[[Category:Articles in need of additional work]]
<span> </span>
[[Category:Articles with verification concerns or other deficiencies]]
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<span></span><span></span>
==See also==
==See also==
*[[Canva Affinity Studio adds arbitration clause]]
*[[Adobe]]
*[[Adobe]]
*[[Figma]]
*[[Figma]]


==References==
==References==
<span></span><div class="references-list"><references /></div><span></span>
{{Reflist}}
[[Category:Canva]]
 
[[Category:{{PAGENAME}}]]
[[Category:Graphics software companies]]
Retrieved from "https://consumerrights.wiki/w/Canva"