Wacom: Difference between revisions

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== Incidents ==

=== [[Wacom legacy tablet driver abandonment]] ===

===Wacom legacy tablet driver abandonment===

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In 2018, the Taiwan Fair Trade Commission (TFTC) ruled that Wacom Taiwan Information Co., Ltd. violated Article 19(1) of ~~Taiwan's~~ Fair Trade Act by restricting the resale prices ~~set by downstream~~ retailers.{{~~Citation needed~~}} Between January 2013 & August 2016, Wacom's agents (GrandTech & Weblink) instructed distributors to cut off supply to online retailers selling Wacom tablets at discounted prices. The TFTC rejected Wacom's defense that it was protecting educational retailers' margins, ruling that online & physical retail constituted different markets. The commission fined Wacom NT$300,000 (approximately US$10,000).~~{{Citation needed}}~~

In 2018, the Taiwan Fair Trade Commission (TFTC) ruled that Wacom Taiwan Information Co., Ltd. "violated Article 19 (1) of the Fair Trade Act

by restricting the resale prices of retailers for its drawing tablets and

drawing pads."

{{cite news

| title=Wacom Taiwan Restricted Retailers’ Resale Prices in Violation of the Fair Trade Act

| work=Taiwan FTC Newsletter

| issue=083

| date=2018-11-06

| institution=Fair Trade Commission, R.O.C.

| location=12-14 F., No. 2-2 Jinan Rd., Sec. 1, Taipei, Taiwan, R.O.C.

<!--

This person is listed as a publisher, but that field is reserved

for the institution doing the publishing. This is the best field

I could find for them.

-->

| others = Huang, Mei-Ying

| editor1= Hsu, Shu-Hsin

| editor2= Hu, Tzu-Shun

| editor3= Cho, Chiu-Jung

| editor4= Chiu, Shu-Fen

| editor5= Sun, Ya-Chuan

| editor6= Wu, Ting-Hung

| editor7= Chen, Chung-Ting

| editor8= Chen, Yuhn-Shan

| editor9= Li, Yueh-Chiao

| editor10= Hsueh, Kuo-Chin

| url=https://www.ftc.gov.tw/upload/79da9ee7-d46b-40a9-ae23-1de501f03828.pdf

| access-date=2026-05-09

| pages=1-2

| language=English

| format=pdf

}}

</ref>

Between January 2013 & August 2016, Wacom's agents (GrandTech & Weblink) instructed distributors to cut off supply to online retailers selling Wacom tablets at discounted prices. The TFTC rejected Wacom's defense that it was protecting educational retailers' margins, ruling that online & physical retail constituted different markets. The commission fined Wacom NT$300,000 (approximately US$10,000 at the time).<ref name="taiwan_ftc_newsletter"/>

=== Cintiq Pro screen defects ===

@@ Line 26: / Line 26: @@
 == Incidents ==
-=== [[Wacom legacy tablet driver abandonment]] ===
+===Wacom legacy tablet driver abandonment===
-<!-- INCIDENT_SCORE: Wacom legacy tablet driver abandonment | 72/100 | 60+ models affected, ongoing, community-proven artificial obsolescence, no lawsuit but regulatory framework emerging -->
 {{Main|Wacom legacy tablet driver abandonment}}
@@ Line 57: / Line 56: @@
 <!-- INCIDENT_SCORE: Wacom Taiwan FTC price-fixing | 38/100 | Documented regulatory fine, small amount, resolved, limited geographic scope -->
-In 2018, the Taiwan Fair Trade Commission (TFTC) ruled that Wacom Taiwan Information Co., Ltd. violated Article 19(1) of Taiwan's Fair Trade Act by restricting the resale prices set by downstream retailers.{{Citation needed}} Between January 2013 & August 2016, Wacom's agents (GrandTech & Weblink) instructed distributors to cut off supply to online retailers selling Wacom tablets at discounted prices. The TFTC rejected Wacom's defense that it was protecting educational retailers' margins, ruling that online & physical retail constituted different markets. The commission fined Wacom NT$300,000 (approximately US$10,000).{{Citation needed}}
+In 2018, the Taiwan Fair Trade Commission (TFTC) ruled that Wacom Taiwan Information Co., Ltd. "violated Article 19 (1) of the Fair Trade Act
+by restricting the resale prices of retailers for its drawing tablets and
+drawing pads."
+<ref name="taiwan_ftc_newsletter">
+{{cite news
+| title=Wacom Taiwan Restricted Retailers’ Resale Prices in Violation of the Fair Trade Act
+| work=Taiwan FTC Newsletter
+| issue=083
+| date=2018-11-06
+| institution=Fair Trade Commission, R.O.C.
+| location=12-14 F., No. 2-2 Jinan Rd., Sec. 1, Taipei, Taiwan, R.O.C.
+<!--
+This person is listed as a publisher, but that field is reserved
+for the institution doing the publishing. This is the best field
+I could find for them.
+-->
+| others = Huang, Mei-Ying
+| editor1= Hsu, Shu-Hsin
+| editor2= Hu, Tzu-Shun
+| editor3= Cho, Chiu-Jung
+| editor4= Chiu, Shu-Fen
+| editor5= Sun, Ya-Chuan
+| editor6= Wu, Ting-Hung
+| editor7= Chen, Chung-Ting
+| editor8= Chen, Yuhn-Shan
+| editor9= Li, Yueh-Chiao
+| editor10= Hsueh, Kuo-Chin
+| url=https://www.ftc.gov.tw/upload/79da9ee7-d46b-40a9-ae23-1de501f03828.pdf
+| access-date=2026-05-09
+| pages=1-2
+| language=English
+| format=pdf
+}}
+</ref>
+Between January 2013 & August 2016, Wacom's agents (GrandTech & Weblink) instructed distributors to cut off supply to online retailers selling Wacom tablets at discounted prices. The TFTC rejected Wacom's defense that it was protecting educational retailers' margins, ruling that online & physical retail constituted different markets. The commission fined Wacom NT$300,000 (approximately US$10,000 at the time).<ref name="taiwan_ftc_newsletter"/>
 === Cintiq Pro screen defects ===