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HealthEquity difficult login: Difference between revisions

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Andrew V (talk | contribs)
confirmed, superconfirmed
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m not sure if the not working with various android models is on purpose though depending on the replies (most likely due to not supporting older versions of android like 10)
 
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{{Irrelevant}}
{{Stub}}
{{IncidentCargo
{{IncidentCargo
|StartDate=2025
|StartDate=2025
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|Type=Cloud Lockout
|Type=Cloud Lockout
|Description=HealthEquity, a health savings management service prevents simple logins. Instead using device passkeys which fail and lockout users.
|Description=HealthEquity, a health savings management service prevents simple logins. Instead using device passkeys which fail and lockout users.
}}HealthyEquity is a health savings management service, think HSA account from your employer. Logging into this service requires a per-device passkey and password or OAuth authentication is not permitted. These passkeys will not function on various Android models<ref>{{Cite web |last=@dotchianni |title=Can't log in without passkey. Can't create passkey. Can't get ahold of customer support. |url=https://www.reddit.com/r/healthequity/comments/1oix5u8/cant_log_in_without_passkey_cant_create_passkey/ |url-status=live |website=[[Reddit]]}}</ref>{{Ph-I-Int}}
}}HealthyEquity is a health savings management service, think HSA account from your employer. Logging into this service requires a per-device passkey and password or OAuth authentication is not permitted. These passkeys will not function on various Android models<ref>{{Cite web |last=u/dotchianni |title=Can't log in without passkey. Can't create passkey. Can't get ahold of customer support. |url=https://www.reddit.com/r/healthequity/comments/1oix5u8/cant_log_in_without_passkey_cant_create_passkey/ |url-status=live |website=[[Reddit]]}}</ref>{{Ph-I-Int}}
==Background==
==Background==
{{Ph-I-B}}
{{Ph-I-B}}

Latest revision as of 23:25, 24 May 2026

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HealthyEquity is a health savings management service, think HSA account from your employer. Logging into this service requires a per-device passkey and password or OAuth authentication is not permitted. These passkeys will not function on various Android models[1]

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References

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  1. ↑ u/dotchianni. "Can't log in without passkey. Can't create passkey. Can't get ahold of customer support". Reddit.{{cite web}}: CS1 maint: url-status (link)
  2. ↑ ref goes here


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