Consumer Rights Wiki

Leo Express: Difference between revisions

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{{InfoboxCompany
{{CompanyCargo
| Name = Leo Express
|Description=
| Type = Private
|Founded=2010
| Founded = 2010
|Industry=Transportation
| Industry = Public Transport
|Logo=Leo Express.svg
| Official Website = http://leoexpress.com/
|ParentCompany=
| Logo = Leo Express.svg
|Type=Private
|Website=https://leoexpress.com/
}}
}}
'''[[wikipedia:Leo_Express|Leo Express]]''' is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia, and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia, and Ukraine.
'''[[wikipedia:Leo_Express|Leo Express]]''' is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia, and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia, and Ukraine.


Customers have the option to purchase tickets through the Leo Express website or the Leo Express mobile application.<ref>{{Cite web |title=Mobile app |url=https://www.leoexpress.com/en/about-us/mobile-app |publisher=Leo Express |language=en |format=product page}}</ref>
Customers have the option to purchase tickets through the Leo Express website or the Leo Express mobile application.<ref>{{Cite web |title=Mobile app |url=https://www.leoexpress.com/en/about-us/mobile-app |publisher=Leo Express |language=en |format=product page |archive-url=http://web.archive.org/web/20251008220314/https://www.leoexpress.com/en/about-us/mobile-app |archive-date=8 Oct 2025}}</ref>


==Leo Express website and app==
==Leo Express website and app==
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===Obstruction of 100% discount fare===
===Obstruction of 100% discount fare===
In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express's services fall into this category.<ref>{{Cite web |author=Zuzana Hlavačková |date=21 Dec 2023 |title=Vlaky zadarmo nie sú pre všetkých, nárok cestovať bez platenia nemá ani každý senior. Kto ich môže využiť? |url=https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/ |publisher=Pravda |language=sk |format=article}}</ref>
In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express's services fall into this category.<ref>{{Cite web |author=Zuzana Hlavačková |date=21 Dec 2023 |title=Vlaky zadarmo nie sú pre všetkých, nárok cestovať bez platenia nemá ani každý senior. Kto ich môže využiť? |url=https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/ |publisher=Pravda |language=sk |format=article |archive-url=http://web.archive.org/web/20260116011325/https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/ |archive-date=16 Jan 2026}}</ref>


To make use of the 100% discount fare on Leo Express trains, customers have to:<ref>{{Cite web |title=Leo Express |url=https://www.leoexpress.com/sk |publisher=Leo Express |language=sk |format=company page}}</ref>
To make use of the 100% discount fare on Leo Express trains, customers have to:<ref>{{Cite web |title=Leo Express |url=https://www.leoexpress.com/sk |publisher=Leo Express |language=sk |format=company page |archive-url=http://web.archive.org/web/20251222004622/https://www.leoexpress.com/sk |archive-date=22 Dec 2025}}</ref>


#Register an account, if they are using the mobile application
#Register an account, if they are using the mobile application
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#Click confirm
#Click confirm


By contrast, the same system implemented by [[wikipedia:Železničná_spoločnosť_Slovensko|ZSSK]] (''Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic''):<ref>{{Cite web |title=Predaj |url=https://predaj.zssk.sk/passenger |publisher=ZSSK |language=sk |format=sales page}}</ref>
By contrast, the same system implemented by [[wikipedia:Železničná_spoločnosť_Slovensko|ZSSK]] (''Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic''):


#At checkout, select passenger age group
#At checkout, select passenger age group
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===Fishing for personal data===
===Fishing for personal data===
Within the app, an option to save the users phone number is enabled during each checkout. To proceed with checkout, the user either has to fill in their phone number or disable this option every time they purchase a ticket.
Within Leo Express' app, an option to save the users phone number is enabled during each checkout. To proceed with checkout, the user either has to fill in their phone number or disable this option every time they purchase a ticket.


==References==
==References==
<references />
<references />
 
[[Category:Leo Express]]
[[Category:Railway companies]]
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