Google Pixel Buds "Touch and Hold" discontinuation: Difference between revisions
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[[Category:Incidents]] | |||
[[Category:Google Pixel Buds]] | |||
[[Category:Retroactively amended purchase]] | |||
Latest revision as of 13:51, 2 March 2025
Google displays an example of a Retroactively Amended Purchase by removing an accesibility feature of the pixel buds line, and failing to offer a reasonable alternative to customers who rely on it.
Background[edit | edit source]
Google Pixel Buds are a line of Bluetooth earphones that integrate with Android smartphones. The Buds offer standard media and noise isolation controls via a touch sensitive surface. [1]
What makes the buds stand out[edit | edit source]
When the Assistant is invoked without speaking to it, it will read out the time and read any unread notifications. On supported apps, the user would have the option to hold down and dictate their response aloud.
Removal of the "Touch and Hold" Feature[edit | edit source]
In Early September of 2024, Google silently rolled out an update removing the "Touch and Hold" Gesture from the earbuds.
Some users were suggested to ask the Google Asisstant to read their notifications when attempting to invoke the gesture.[2]
Google's response[edit | edit source]
In a forum post, Google cited customer feedback for the removal but did not elaborate further. They suggest asking the assistant to read your notifications.[3]
Consumer response[edit | edit source]
A quick Google search reveals dozens of reddit posts from owners dissapointed by the fact it was removed completely instead of being made a toggleable option[4][5], some are looking for workarounds.[6][7]
References[edit | edit source]
- ↑ https://www.youtube.com/watch?v=sz2uaf-DvYw
- ↑ https://9to5google.com/2024/09/17/pixel-buds-pro-notifications/
- ↑ https://support.google.com/assistant/thread/297016719/google-assistant-spoken-notifications-change-on-pixel-buds
- ↑ https://www.reddit.com/r/GooglePixel/comments/1fleu1g/google_is_taking_away_the_touch_and_hold_function/
- ↑ https://www.reddit.com/r/pixelbuds/comments/1fleksj/i_got_the_dreaded_touch_and_hold_is_going_away/
- ↑ https://www.reddit.com/r/pixelbuds/comments/1imf98p/anyone_tried_taskerautomate_to_mimic_touch_and/
- ↑ https://www.reddit.com/r/pixelbuds/comments/1fefa3i/touch_and_hold_wont_read_notifications_anymore/