BetterHelp: Difference between revisions

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'''[[wikipedia:BetterHelp#cite_note-1|BetterHelp]]''' is a mental health platform that provides direct online counseling and therapy services via web or phone text communication.

==Consumer impact summary==

{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):

* User Freedom

* User Privacy

* Business Model

* Market Control}}

==Incidents==

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===Unethical pay structure===

Andrew Flynn, a counsellor who joined BetterHelp in September 2022, stated that in the UK, a BetterHelp subscription costs between £40 and £70 per week, while he was paid approximately £18 per session.<ref>https://welldoing.org/article/overworked-and-underpaid-uk-therapists-respond-us-online-platform-betterhelp</ref> To achieve a reasonable annual salary, therapists would need to exceed the 20-hour weekly limit for therapy sessions recommended by the '''[[wikipedia:British_Association_for_Counselling_and_Psychotherapy|British Association for Counselling and Psychotherapy (BACP)]]'''.

Andrew Flynn, a counsellor who joined BetterHelp in September 2022, stated that in the United Kingdom, a BetterHelp subscription costs between £40 and £70 per week, while he was paid approximately £18 per session.<ref>https://welldoing.org/article/overworked-and-underpaid-uk-therapists-respond-us-online-platform-betterhelp</ref> To achieve a reasonable annual salary, therapists would need to exceed the 20-hour weekly limit for therapy sessions recommended by the '''[[wikipedia:British_Association_for_Counselling_and_Psychotherapy|British Association for Counselling and Psychotherapy (BACP)]]'''.

70% of respondents in a survey had a negative experience with ~~better help~~<ref>https://www.firstsession.com/resources/betterhelp-reviews-survey-results</ref><ref>https://www.newsweek.com/betterhelp-patients-tell-sketchy-therapists-1762849</ref>

70% of respondents in a survey had a negative experience with BetterHelp<ref>https://www.firstsession.com/resources/betterhelp-reviews-survey-results</ref><ref>https://www.newsweek.com/betterhelp-patients-tell-sketchy-therapists-1762849</ref>

In UK therapists don't need accreditation to practice unlike US, nevertheless there are bodies which accredit therapists, BetterHelp therapists may not be accredited in UK.<ref>https://www.ft.com/content/b49d875d-76f8-4451-8ca2-1ad2fba0ebb5</ref>

In the UK, therapists don't need accreditation to practice unlike in the U.S., nevertheless there are bodies which accredit therapists, BetterHelp therapists may not be accredited in UK.<ref>https://www.ft.com/content/b49d875d-76f8-4451-8ca2-1ad2fba0ebb5</ref>

==References==

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[[Category:Articles in need of additional work]]

[[Category:Articles requiring expansion]]

[[Category:~~Health care companies~~]]

[[Category:BetterHelp]]

@@ Line 5: / Line 5: @@
 '''[[wikipedia:BetterHelp#cite_note-1|BetterHelp]]''' is a mental health platform that provides direct online counseling and therapy services via web or phone text communication.
+==Consumer impact summary==
+{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
+* User Freedom
+* User Privacy
+* Business Model
+* Market Control}}
 ==Incidents==
@@ Line 15: / Line 22: @@
 ===Unethical pay structure===
-Andrew Flynn, a counsellor who joined BetterHelp in September 2022, stated that in the UK, a BetterHelp subscription costs between £40 and £70 per week, while he was paid approximately £18 per session.<ref>https://welldoing.org/article/overworked-and-underpaid-uk-therapists-respond-us-online-platform-betterhelp</ref> To achieve a reasonable annual salary, therapists would need to exceed the 20-hour weekly limit for therapy sessions recommended by the '''[[wikipedia:British_Association_for_Counselling_and_Psychotherapy|British Association for Counselling and Psychotherapy (BACP)]]'''.
+Andrew Flynn, a counsellor who joined BetterHelp in September 2022, stated that in the United Kingdom, a BetterHelp subscription costs between £40 and £70 per week, while he was paid approximately £18 per session.<ref>https://welldoing.org/article/overworked-and-underpaid-uk-therapists-respond-us-online-platform-betterhelp</ref> To achieve a reasonable annual salary, therapists would need to exceed the 20-hour weekly limit for therapy sessions recommended by the '''[[wikipedia:British_Association_for_Counselling_and_Psychotherapy|British Association for Counselling and Psychotherapy (BACP)]]'''.
-% of respondents in a survey had a negative experience with better help<ref>https://www.firstsession.com/resources/betterhelp-reviews-survey-results</ref><ref>https://www.newsweek.com/betterhelp-patients-tell-sketchy-therapists-1762849</ref>
+% of respondents in a survey had a negative experience with BetterHelp<ref>https://www.firstsession.com/resources/betterhelp-reviews-survey-results</ref><ref>https://www.newsweek.com/betterhelp-patients-tell-sketchy-therapists-1762849</ref>
-In UK therapists don't need accreditation to practice unlike US, nevertheless there are bodies which accredit therapists, BetterHelp therapists may not be accredited in UK.<ref>https://www.ft.com/content/b49d875d-76f8-4451-8ca2-1ad2fba0ebb5</ref>
+In the UK, therapists don't need accreditation to practice unlike in the U.S., nevertheless there are bodies which accredit therapists, BetterHelp therapists may not be accredited in UK.<ref>https://www.ft.com/content/b49d875d-76f8-4451-8ca2-1ad2fba0ebb5</ref>
 ==References==
@@ Line 25: / Line 32: @@
 [[Category:Articles in need of additional work]]
 [[Category:Articles requiring expansion]]
-[[Category:Health care companies]]
+[[Category:BetterHelp]]