Discord: Difference between revisions
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|description='''Discord''' is a proprietary VoIP and instant-messaging platform developed by Discord Inc. (formerly Hammer & Chisel, Inc.) co-founded by [[Jason Citron]] and [[Stanislav Vishnevskiy]].<ref>Gonzalez, Guadalupe (May 3, 2018). [https://www.inc.com/guadalupe-gonzalez/30-under-30-2018-discord.html "There Are 2.6 Billion Online Gamers in the World. This Startup Just May Connect Them All"]. ''inc.com''. Retrieved January 23, 2025.</ref> Launched in 2015, the service has grown to over 150 million monthly active users as of 2025. While primarily marketed toward gamers, Discord has expanded to serve various communities and use cases.<ref name="about-company">[https://discord.com/company/ "About Discord | Our Mission and Values"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | |description='''Discord''' is a proprietary VoIP and instant-messaging platform developed by Discord Inc. (formerly Hammer & Chisel, Inc.) co-founded by [[Jason Citron]] and [[Stanislav Vishnevskiy]].<ref>Gonzalez, Guadalupe (May 3, 2018). [https://www.inc.com/guadalupe-gonzalez/30-under-30-2018-discord.html "There Are 2.6 Billion Online Gamers in the World. This Startup Just May Connect Them All"]. ''inc.com''. Retrieved January 23, 2025.</ref> Launched in 2015, the service has grown to over 150 million monthly active users as of 2025. While primarily marketed toward gamers, Discord has expanded to serve various communities and use cases.<ref name="about-company">[https://discord.com/company/ "About Discord | Our Mission and Values"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | ||
|summary_privacy_1=Collects extensive user data including messages, voice communications, and server participation<ref name="privacy-policy">[https://discord.com/privacy/ "Discord Privacy Policy"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | |summary_privacy_1=Collects extensive user data including messages, voice communications, and server participation.<ref name="privacy-policy">[https://discord.com/privacy/ "Discord Privacy Policy"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | ||
|summary_privacy_2=Claims broad rights to user-generated content through terms of service<ref name="terms-of-service">[https://discord.com/terms/ "Discord's Terms of Service"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | |summary_privacy_2=Claims broad rights to user-generated content through terms of service.<ref name="terms-of-service">[https://discord.com/terms/ "Discord's Terms of Service"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | ||
|summary_privacy_3=May store deleted messages for undefined periods<ref name="privacy-policy" /> | |summary_privacy_3=May store deleted messages for undefined periods.<ref name="privacy-policy" /> | ||
|summary_privacy_4=Retains personal information until deemed "no longer needed" with unclear retention periods<ref name="privacy-policy" /> | |summary_privacy_4=Retains personal information until deemed "no longer needed" with unclear retention periods.<ref name="privacy-policy" /> | ||
|summary_privacy_5=Processes user content for safety features and platform improvement<ref name="privacy-policy" /> | |summary_privacy_5=Processes user content for safety features and platform improvement.<ref name="privacy-policy" /> | ||
|summary_privacy_6=Shares data with related companies, vendors, and third-party service providers<ref name="privacy-policy" /> | |summary_privacy_6=Shares data with related companies, vendors, and third-party service providers.<ref name="privacy-policy" /> | ||
|summary_privacy_7=Uses behavioral tracking across platform features for personalization<ref name="privacy-policy" /> | |summary_privacy_7=Uses behavioral tracking across platform features for personalization.<ref name="privacy-policy" /> | ||
|summary_privacy_8=Maintains logs of IP addresses and device information<ref name="privacy-policy" /> | |summary_privacy_8=Maintains logs of IP addresses and device information.<ref name="privacy-policy" /> | ||
|summary_freedom_1=Mandatory [[Forced Arbitration|binding arbitration]] with [[class action|class-action]] waiver for U.S. users (Started May 15, 2024)<ref name="terms-of-service" /> | |summary_freedom_1=Mandatory [[Forced Arbitration|binding arbitration]] with [[class action|class-action]] waiver for U.S. users (Started May 15, 2024).<ref name="terms-of-service" /> | ||
|summary_freedom_2=Users grant perpetual, transferable license to their content<ref name="terms-of-service" /> | |summary_freedom_2=Users grant perpetual, transferable license to their content.<ref name="terms-of-service" /> | ||
|summary_freedom_3=Users must accept broad terms of service that allow unilateral changes<ref name="terms-of-service" /> | |summary_freedom_3=Users must accept broad terms of service that allow unilateral changes.<ref name="terms-of-service" /> | ||
|summary_freedom_4=Can terminate accounts without prior notice at Discord's discretion<ref name="terms-of-service" /> | |summary_freedom_4=Can terminate accounts without prior notice at Discord's discretion.<ref name="terms-of-service" /> | ||
|summary_freedom_5=No option to opt out of core data collection while using the service<ref name="privacy-policy" /> | |summary_freedom_5=No option to opt out of core data collection while using the service.<ref name="privacy-policy" /> | ||
|summary_freedom_6=Content may be retained by Discord even after deletion<ref name="privacy-policy" /> | |summary_freedom_6=Content may be retained by Discord even after deletion.<ref name="privacy-policy" /> | ||
|summary_freedom_7=Server owners have limited recourse if their servers are banned<ref name="terms-of-service" /> | |summary_freedom_7=Server owners have limited recourse if their servers are banned.<ref name="terms-of-service" /> | ||
|summary_freedom_8=Forced to use Discord's payment processing for all monetary transactions<ref name="terms-of-service" /> | |summary_freedom_8=Forced to use Discord's payment processing for all monetary transactions.<ref name="terms-of-service" /> | ||
|summary_transparency_1=Unclear processes for handling law enforcement requests<ref name="privacy-policy" /> | |summary_transparency_1=Unclear processes for handling law enforcement requests.<ref name="privacy-policy" /> | ||
|summary_transparency_2=Vague about specific data retention time frames<ref name="privacy-policy" /> | |summary_transparency_2=Vague about specific data retention time frames.<ref name="privacy-policy" /> | ||
|summary_transparency_3=Privacy policy written in relatively clear language compared to industry standards<ref name="privacy-policy" /> | |summary_transparency_3=Privacy policy written in relatively clear language compared to industry standards.<ref name="privacy-policy" /> | ||
|summary_transparency_4=Provides clear community guidelines with defined enforcement procedures<ref name="community-guidelines">[https://discord.com/guidelines/ "Discord Community Guidelines"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | |summary_transparency_4=Provides clear community guidelines with defined enforcement procedures.<ref name="community-guidelines">[https://discord.com/guidelines/ "Discord Community Guidelines"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | ||
|summary_transparency_5=Limited transparency regarding content moderation decisions<ref name="community-guidelines" /> | |summary_transparency_5=Limited transparency regarding content moderation decisions.<ref name="community-guidelines" /> | ||
*Server ban appeals process lacks transparency<ref name="community-guidelines" /> | *Server ban appeals process lacks transparency.<ref name="community-guidelines" /> | ||
|summary_transparency_6=Limited disclosure of recommendation algorithm factors<ref name="privacy-policy" /> | |summary_transparency_6=Limited disclosure of recommendation algorithm factors.<ref name="privacy-policy" /> | ||
|summary_transparency_7=No clear disclosure of how content is used for platform improvement<ref name="privacy-policy" /> | |summary_transparency_7=No clear disclosure of how content is used for platform improvement.<ref name="privacy-policy" /> | ||
|incidents_1_title=FTC data collection investigation | |incidents_1_title=FTC data collection investigation | ||
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The investigation revealed Discord collects extensive user data, including: | The investigation revealed Discord collects extensive user data, including: | ||
*Message content and metadata | *Message content and metadata. | ||
*Voice-chat participation | *Voice-chat participation. | ||
*Server membership and activity | *Server membership and activity. | ||
*Device and location information | *Device and location information. | ||
Particular concern was raised about: | Particular concern was raised about: | ||
*Collection of data from users under 13 | *Collection of data from users under 13. | ||
*Handling of minor user information | *Handling of minor user information. | ||
*Inadequate age-verification systems | *Inadequate age-verification systems. | ||
The FTC identified multiple areas where Discord's practices put users at risk: | The FTC identified multiple areas where Discord's practices put users at risk: | ||
*Identity-theft exposure | *Identity-theft exposure. | ||
*Potential stalking risks | *Potential stalking risks. | ||
*Discrimination concerns | *Discrimination concerns. | ||
*Mental health and emotional impact | *Mental health and emotional impact. | ||
The FTC concluded that Discord's data practices created unacceptable risks for users, particularly minors, and called for significant reforms to the platform's privacy protection measures.<ref>Tolentino, Daysia (September 19, 2024). [https://www.nbcnews.com/tech/security/social-media-companies-engaged-vast-surveillance-ftc-finds-calling-sta-rcna171814 "Social media companies engaged in 'vast surveillance,' FTC finds, calling status quo 'unacceptable'"]. ''NBC News''. Retrieved January 16, 2025.</ref> | The FTC concluded that Discord's data practices created unacceptable risks for users, particularly minors, and called for significant reforms to the platform's privacy protection measures.<ref>Tolentino, Daysia (September 19, 2024). [https://www.nbcnews.com/tech/security/social-media-companies-engaged-vast-surveillance-ftc-finds-calling-sta-rcna171814 "Social media companies engaged in 'vast surveillance,' FTC finds, calling status quo 'unacceptable'"]. ''NBC News''. Retrieved January 16, 2025.</ref> | ||