Dyson: Difference between revisions
added consumer impact summary and brief summary of the dedicated articles |
Added 4th example of incidents with v6 battery pack repairs |
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==Incidents<!-- Will split this into incidents and practices later on -->== | ==Incidents<!-- Will split this into incidents and practices later on -->== | ||
=== Battery lifespan reduction === | ===Battery lifespan reduction=== | ||
{{Main|Dyson intentionally reduces battery lifespan and makes them difficult to repair}} | {{Main|Dyson intentionally reduces battery lifespan and makes them difficult to repair}} | ||
'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer has chosen to omit a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should. | '''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer has chosen to omit a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should. | ||
=== Circuit boards covered in glue === | ===Circuit boards covered in glue=== | ||
{{Main|Dyson covers circuit board in glue which prevents repairs}} | {{Main|Dyson covers circuit board in glue which prevents repairs}} | ||
'''[[Dyson]]''' started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks, and forcing customers to replace the entire housing. | '''[[Dyson]]''' started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks, and forcing customers to replace the entire housing. | ||
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{{Main|Dyson ends relationship with third-party repair centers}} | {{Main|Dyson ends relationship with third-party repair centers}} | ||
The company no longer allows repairs through third-party repair centers. Dyson described this decision as '<nowiki/>''difficult''<nowiki/>' but emphasized its commitment to ensuring that '''all services and repairs meet Dyson's high-quality standards for our owners''<nowiki/>'. | The company no longer allows repairs through third-party repair centers. Dyson described this decision as '<nowiki/>''difficult''<nowiki/>' but emphasized its commitment to ensuring that '''all services and repairs meet Dyson's high-quality standards for our owners''<nowiki/>'. | ||
=== Difficult to repair battery packs for Dyson V6 cordless vacuum === | |||
The Dyson V6 uses replacable battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 on their website]. The battery packs have plastic casing that is clipped shut in such a way that unclipping them requires damaging the casing. Additionally, the BMS used does not have a reset button. TronicsFix was unsuccessful in repairing the battery pack that was stuck sending the voltage without the button pressed down and he was forced to buy a replacement.[https://youtu.be/Wa1dsoZK4tk?t=1109] | |||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Dyson]] | [[Category:Dyson]] | ||