Positive practices: Difference between revisions
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Positive practices are pro consumer business approaches that | Positive practices are pro-consumer business approaches that prioritize the interests, rights, and well-being of customers. They are designed to empower consumers, offer fairness, transparency, and value: | ||
*;Transparency | |||
::Clearly disclosing pricing, terms, conditions, and product information upfront. | |||
*;Fair value | |||
::Offering products/services at reasonable prices that match the value provided. | |||
*;Consumer control and choice | |||
::Giving customers genuine options, easy cancellation, ownership rights, and repair ability. | |||
*;Longevity and durability | |||
::Designing products to last and be repairable, reducing waste and repeat costs. | |||
*;Respectful support | |||
::Providing accessible, helpful, and fair customer service to resolve issues. | |||
==Examples== | ==Examples== |