Deep Cycle Systems: Difference between revisions
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{{Incomplete| Issue 1= There are several comments pointing out spots that need some improvement.|Issue 2=Other than those this article may need some rework to fit the [[Project:Sample/Company|company page template]]}} | {{Incomplete| Issue 1= There are several comments pointing out spots that need some improvement.|Issue 2=Other than those this article may need some rework to fit the [[Project:Sample/Company|company page template]]}}{{ToneWarning}}{{Hatnote|This article is about the battery manufacturer. For other uses, see [[DCS (disambiguation)]].}}{{InfoboxCompany | ||
{{Hatnote|This article is about the battery manufacturer. For other uses, see [[DCS (disambiguation)]].}}{{InfoboxCompany | |||
| Name = Deep Cycle Systems | | Name = Deep Cycle Systems | ||
| Type = Private | | Type = Private | ||
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| Logo = DeepCycleSystems.png | | Logo = DeepCycleSystems.png | ||
}}'''Deep Cycle Systems''' (DCS), founded in 2015, is an Australian company that specializes in the design and manufacture of lithium batteries and energy storage solutions.<!-- Do we have to cite sources for the Infobox? | }}'''Deep Cycle Systems''' (DCS), founded in 2015, is an Australian company that specializes in the design and manufacture of lithium batteries and energy storage solutions.<!-- Do we have to cite sources for the Infobox? | ||
Reply: No, but if you can find a Wikipedia link for the company, do add it for the name (as seen on other pages). ~Shingo --> | Reply: No, but if you can find a Wikipedia link for the company, do add it for the name (as seen on other pages). ~Shingo --> | ||
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==Claims== | ==Claims== | ||
DCS claims to manufacture long-life lithium batteries for extreme climates. They advertise them for use in solar systems and hybrid vehicles, including marine ones such as boats. | DCS claims to manufacture long-life lithium batteries for extreme climates. They advertise them for use in solar systems and hybrid vehicles, including marine ones such as boats.<sub>[[Project:Verifiability|Better citation needed]]</sub><ref>https://www.deepcyclesystems.com.au/</ref> | ||
<!-- Source: Start from https://youtu.be/_QNMVMlx48E?t=83 | <!-- Source: Start from https://youtu.be/_QNMVMlx48E?t=83 | ||
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{{Hatnote|Main article: [[DCS sues Small YouTuber for accurate product review showing battery issues & misleading warranty]]}} | {{Hatnote|Main article: [[DCS sues Small YouTuber for accurate product review showing battery issues & misleading warranty]]}} | ||
On August 16, 2023, Australian YouTuber [https://www.youtube.com/@AlloffroadAu AlloffroadAu] uploaded a | On August 16, 2023, Australian YouTuber [https://www.youtube.com/@AlloffroadAu AlloffroadAu] uploaded a review on DCS' 12v 50ah LiFePo4 lithium battery, mentioning the short longevity and substantial decline in performance after performing a capacity test. They also made a followup video regarding DCS' questionable history<ref>{{Cite web |last=AllOffRoad 4x4 |date=16 Aug 2023 |title=DCS Lithium LiFePo4 Under Bonnet Update: I went back to Lead Acid (under bonnet) 2023 |url=https://www.youtube.com/watch?v=vRcSPuBob-I |website=YouTube}}</ref>. Both videos were set to private following legal threats from DCS<ref>{{Cite web |last=Rossmann |first=Louis |date=31 Jul 2024 |title=Man sued for YouTube product review reinstates video in blow to Deep Cycle Systems. |url=https://youtu.be/d37BG0O0mFk |website=YouTube}}</ref>. | ||
AlloffroadAu reports that 30–50% of the storage capacity is lost in the first several years<ref>{{Cite web |last=Rossmann |first=Louis |date=23 Jul 2024 |title=DCS sues Small YouTuber for accurate product review showing battery issues & misleading warranty |url=https://youtu.be/_QNMVMlx48E?t=131 |website=YouTube}}</ref>{{Citation needed|reason=needs primary source}}. They also point out that DCS states that battery capacity will be significantly reduced after traveling a certain distance, but that they also don't mention this in their warranty policy{{Citation needed}}. | |||
===Hidden warranty policy update=== | ===Hidden warranty policy update=== | ||
DCS' warranty policy claims that:<ref>https://www.deepcyclesystems.com.au/shipping-return-policy/</ref><!-- It says "fails to deliver less than X% of it's rated capacity", which is confusing. --> | DCS' warranty policy claims that:<ref>https://www.deepcyclesystems.com.au/shipping-return-policy/</ref><!-- It says "fails to deliver less than X% of it's rated capacity", which is confusing. --> | ||
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*This policy was last updated June 14, 2021. | *This policy was last updated June 14, 2021. | ||
This has been the case since November 7, 2023 | This has been the case since November 7, 2023 according to [https://trove.nla.gov.au/ Trove], a web archiving service partnered with the National Library of Australia and other organizations<ref name=":0">https://webarchive.nla.gov.au/awa/20231107111343/https://www.deepcyclesystems.com.au/shipping-return-policy/</ref>. However, Trove shows that on March 9, 2023, the exception for installations in engine bays/compartments didn't exist, contradicting DCS's statement that their policy was last updated in 2021<ref name=":1">https://webarchive.nla.gov.au/awa/20230309064156/https://www.deepcyclesystems.com.au/shipping-return-policy/</ref>. | ||
The lack of the second criterion means that owners of a DCS battery purchased before March 9 2023 that: | The lack of the second criterion means that owners of a DCS battery purchased before March 9 2023 that: | ||
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====Alleged removal of Wayback Machine archives==== | ====Alleged removal of Wayback Machine archives==== | ||
Internet Archive's Wayback Machine has archives of this policy page, but they are all dated in 2024. This is suspicious when considering: | |||
*DCS falsely claims that their policy was last updated in 2021, when Trove's archives show it was actually updated in 2023, both years not being covered by the Wayback Machine. | *DCS falsely claims that their policy was last updated in 2021, when Trove's archives show it was actually updated in 2023, both years not being covered by the Wayback Machine. | ||
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===Cyberbullying accusations against Louis Rossmann=== | ===Cyberbullying accusations against Louis Rossmann=== | ||
On the 1st of August 2024, DCS filed a complaint to the Australian government against Louis Rossmann claiming that they are the target of an "orchestrated cyberbullying attack" by Rossmann and his follower base, with the goal being "to discredit the quality of our products," leading to "millions of dollars" of damage to the company, and demanded that Rossmann be "held accountable" for his actions. DCS claimed that Rossmann's accusations against them are "based on one person's opinion," and involved misinformation and disinformation, which is incorrect, because the accusations are backed up by evidence from various sources | On the 1st of August 2024, DCS filed a complaint to the Australian government against Louis Rossmann claiming that they are the target of an "orchestrated cyberbullying attack" by Rossmann and his follower base, with the goal being "to discredit the quality of our products," leading to "millions of dollars" of damage to the company, and demanded that Rossmann be "held accountable" for his actions. DCS claimed that Rossmann's accusations against them are "based on one person's opinion," and involved misinformation and disinformation, which is incorrect, because the accusations are backed up by evidence from various sources. For example, the claim about the quick deterioration of the battery capacity is based on a research of the battery by the ITP Renewables, the report of the research is available on Australian Renewable Energy Agency.<ref>{{Cite web |date=7 June 2022 |title=Public Report 12 (Final Report) Lithium-ion Battery Testing |url=https://arena.gov.au/assets/2018/05/lithium-ion-battery-testing-public-report-12.pdf |website=Australian Renewable Energy Agency}}</ref> Rossmann's claim about warranty fraud is backed up by an archived page from their own website, proving that they did falsify their warranty information.<ref name=":0" /><ref name=":1" /><ref>{{Cite web |last=Rossman |first=Louis |date=15 March 2025 |title=DCS reports me to Australian government for cyberbullying |url=https://www.youtube.com/watch?v=DxfNbxmT3B4 |website=YouTube}}</ref> | ||
===Suspected fake positive reviews=== | ===Suspected fake positive reviews=== | ||