Reckon: Difference between revisions

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==Consumer impact summary==

'''Business Model:''' Moved to a subscription based model, ~~revocking~~ access to the previously bought perpetual licenses.

'''Business Model:''' Moved to a subscription based model, revoking access to the previously bought perpetual licenses.

==Incidents==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Invalidation of perpetual licenses (''18 Oct 2019'')===

Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.<ref>{{Cite web |last=Howlett |first=Mathew |date=20 Aug 2019 |title=Changes to Reckon software support and what they mean for your business |url=https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |access-date=18 Aug 2025 |website=sinclairwilson.com.au}}</ref> Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.<ref>{{Cite web |date=18 Oct 2019 |title=Reckon accounting software crippled to force subscription upgrades |url=https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |access-date=18 Aug 2025 |website=The Sidney Morning Herald}}</ref>

Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.<ref>{{Cite web |last=Howlett |first=Mathew |date=20 Aug 2019 |title=Changes to Reckon software support and what they mean for your business |url=https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |access-date=18 Aug 2025 |website=sinclairwilson.com.au |archive-url=http://web.archive.org/web/20251114020936/https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |archive-date=14 Nov 2025}}</ref> Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.<ref>{{Cite web |date=18 Oct 2019 |title=Reckon accounting software crippled to force subscription upgrades |url=https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |access-date=18 Aug 2025 |website=The Sidney Morning Herald |archive-url=http://web.archive.org/web/20260210063126/https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |archive-date=10 Feb 2026}}</ref>

==See also==

*[[Nitro PDF License Deactivating]]

* [[Nitro PDF License Deactivating]]

*[[TeamViewer terminates perpetual licenses]]

* [[~~Teamviewer Terminates Perpetual Licenses~~]]

*[[Bandicam perpetual license invalidation]]

* [[Bandicam perpetual license invalidation]]

*[[FreePhoneLine revokes Lifetime VoIP service for monthly subscription model]]

* [[FreePhoneLine revokes Lifetime VoIP service for monthly subscription model~~.]]~~

*[[Ngenic forces subscription on previously “lifetime” Tune customers]]

* [[Fongo changes purchased Lifetime Ad Removal to Monthly Subscription]]

*[[Keyshot]]

* [[Ngenic forces subscription on previously “lifetime” Tune customers]]

* [[Keyshot]]

==References==

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[[Category:{{PAGENAME}}]]

[[Category:License Laundering]]

@@ Line 11: / Line 11: @@
 ==Consumer impact summary==
-'''Business Model:''' Moved to a subscription based model, revocking access to the previously bought perpetual licenses.
+'''Business Model:''' Moved to a subscription based model, revoking access to the previously bought perpetual licenses.
 ==Incidents==
 This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
 ===Invalidation of perpetual licenses (''18 Oct 2019'')===
-Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.<ref>{{Cite web |last=Howlett |first=Mathew |date=20 Aug 2019 |title=Changes to Reckon software support and what they mean for your business |url=https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |access-date=18 Aug 2025 |website=sinclairwilson.com.au}}</ref> Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.<ref>{{Cite web |date=18 Oct 2019 |title=Reckon accounting software crippled to force subscription upgrades |url=https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |access-date=18 Aug 2025 |website=The Sidney Morning Herald}}</ref>
+Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.<ref>{{Cite web |last=Howlett |first=Mathew |date=20 Aug 2019 |title=Changes to Reckon software support and what they mean for your business |url=https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |access-date=18 Aug 2025 |website=sinclairwilson.com.au |archive-url=http://web.archive.org/web/20251114020936/https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |archive-date=14 Nov 2025}}</ref> Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.<ref>{{Cite web |date=18 Oct 2019 |title=Reckon accounting software crippled to force subscription upgrades |url=https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |access-date=18 Aug 2025 |website=The Sidney Morning Herald |archive-url=http://web.archive.org/web/20260210063126/https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |archive-date=10 Feb 2026}}</ref>
 ==See also==
+*[[Nitro PDF License Deactivating]]
-* [[Nitro PDF License Deactivating]]
+*[[TeamViewer terminates perpetual licenses]]
-* [[Teamviewer Terminates Perpetual Licenses]]
+*[[Bandicam perpetual license invalidation]]
-* [[Bandicam perpetual license invalidation]]
+*[[FreePhoneLine revokes Lifetime VoIP service for monthly subscription model]]
-* [[FreePhoneLine revokes Lifetime VoIP service for monthly subscription model.]]
+*[[Ngenic forces subscription on previously “lifetime” Tune customers]]
-* [[Fongo changes purchased Lifetime Ad Removal to Monthly Subscription]]
+*[[Keyshot]]
-* [[Ngenic forces subscription on previously “lifetime” Tune customers]]
-* [[Keyshot]]
 ==References==
@@ Line 32: / Line 30: @@
 [[Category:{{PAGENAME}}]]
+[[Category:License Laundering]]