Microsoft: Difference between revisions
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}}[[Wikipedia:Microsoft|'''''Microsoft Corporation''''']] was founded in 1975 by ''Bill Gates'' and ''Paul Allen'' in Albuquerque, New Mexico. It is one of the "Big Five" tech giants, well known for licensing ''Q-DOS'' from ''Seattle Computer Product''s as ''MS-DOS'' prior to purchasing it in 1980, as well as ''Windows'', the graphical extension to ''MS-DO''S. They are also known for developing the ''Microsoft'' ''Office Suite; Access,'' ''Excel, PowerPoint, Publisher, and'' ''Word''. Additionally, they developed the Xbox under ''the Microsoft'' ''Gaming'' division and the ''Surface'' line of laptop devices and the cloud platform ''Azure''.<ref>{{Cite web |last=Zachary |first=Gregg Pascal |last2=Hall |first2=Mark |last3=Montevirgen |first3=Karl |title=Microsoft-Corporation |url=https://www.britannica.com/money/Microsoft-Corporation |url-status=live |website=britannica.com}}</ref><ref>{{Cite web |last=Miller |first=Michael |date=August 12, 2021 |title=The Rise of DOS: How Microsoft Got the IBM PC OS Contract |url=https://www.pcmag.com/news/the-rise-of-dos-how-microsoft-got-the-ibm-pc-os-contract |url-status=live |website=PCmag}}</ref> | }}[[Wikipedia:Microsoft|'''''Microsoft Corporation''''']] was founded in 1975 by ''Bill Gates'' and ''Paul Allen'' in Albuquerque, New Mexico. It is one of the "Big Five" tech giants, well known for licensing ''Q-DOS'' from ''Seattle Computer Product''s as ''MS-DOS'' prior to purchasing it in 1980, as well as ''Windows'', the graphical extension to ''MS-DO''S. They are also known for developing the ''Microsoft'' ''Office Suite; Access,'' ''Excel, PowerPoint, Publisher, and'' ''Word''. Additionally, they developed the Xbox under ''the Microsoft'' ''Gaming'' division and the ''Surface'' line of laptop devices and the cloud platform ''Azure''.<ref>{{Cite web |last=Zachary |first=Gregg Pascal |last2=Hall |first2=Mark |last3=Montevirgen |first3=Karl |title=Microsoft-Corporation |url=https://www.britannica.com/money/Microsoft-Corporation |url-status=live |website=britannica.com}}</ref><ref>{{Cite web |last=Miller |first=Michael |date=August 12, 2021 |title=The Rise of DOS: How Microsoft Got the IBM PC OS Contract |url=https://www.pcmag.com/news/the-rise-of-dos-how-microsoft-got-the-ibm-pc-os-contract |url-status=live |website=PCmag}}</ref> | ||
Through business acquisitions they own numerous other tech-related businesses.{{ | Through business acquisitions they own numerous other tech-related businesses.<ref>{{Cite web |title=List of mergers and acquisitions by Microsoft |url=https://en.wikipedia.org/wiki/List_of_mergers_and_acquisitions_by_Microsoft |website=Wikipedia}}</ref>. Buying up platforms and services that millions of users relies on daily. Most notable acquisitions; Skype, LinkedIn, Github and Activision Blizzard. | ||
They also invest heavily in artificial intelligence enterprises, ''OpenAI'' (best known for creating ''ChatGPT'').<ref>{{Cite news |last=Vincent |first=James |date=July 22, 2019 |title=Microsoft invests $1 billion in OpenAI to pursue holy grail of artificial intelligence |url=https://www.theverge.com/2019/7/22/20703578/microsoft-openai-investment-partnership-1-billion-azure-artificial-general-intelligence-agi |work=The Verge}}</ref> | |||
==Consumer impact summary== | ==Consumer impact summary== | ||
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===Anti-competitive practices=== | ===Anti-competitive practices=== | ||
*'''Monopolistic bundling''' | *'''Monopolistic bundling''' | ||
: | : | ||
*'''Exclusionary contracts''' | *'''Exclusionary contracts''' | ||
:Blocking rivals' distribution channels by signing exclusive deals with PC manufacturers and ISPs. <ref name=":0"></ref> | :Blocking rivals' distribution channels by signing exclusive deals with PC manufacturers and ISPs. <ref name=":0">{{Cite web |date=January 25, 2002 |title=Competitive Processes, Anticompetitive Practices And Consumer Harm In The Software Industry: An Analysis Of The Inadequacies Of The Microsoft-Department Of Justice Proposed Final Judgment |url=https://www.justice.gov/atr/competitive-processes-anticompetitive-practices-and-consumer-harm-software-industry-analysis |url-status=live |website=justice.gov |publisher=Department Of Justice}}</ref> | ||
*'''Sabotaging competitors''' | *'''Sabotaging competitors''' | ||
:Deliberately degrading interoperability of competing software (e.g., Java, ''Netscape'') with Windows. <ref name=":0"></ref> | :Deliberately degrading interoperability of competing software (e.g., Java, ''Netscape'') with Windows. <ref name=":0"></ref> | ||
*'''Predatory pricing''' | *'''Predatory pricing''' | ||
:Offering IE for free to undercut ''Netscape'', later ruled | :Offering IE for free to undercut ''Netscape'', later ruled anti-competitive. <ref name=":1">{{Cite web |last= |first= |date= |title=Microsoft Antitrust Case |url=https://corporatefinanceinstitute.com/resources/management/microsoft-antitrust-case/ |url-status=live |website=corporatefinanceinstitute.com}}</ref> | ||
===Cloud computing monopoly abuse=== | ===Cloud computing monopoly abuse=== | ||
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*Priced ''MS-DOS'' significantly lower than competitors, making it the default choice for PC makers.{{Citation needed}} | *Priced ''MS-DOS'' significantly lower than competitors, making it the default choice for PC makers.{{Citation needed}} | ||
*Launched ''Windows 1.0'' in 1985, as a graphical extension of ''MS-DOS''. They had over 90% of the PC market by the 1990's.<ref>{{Cite web |date=January 29, 2002 |title=Competitive Processes, Anticompetitive Practices And Consumer Harm In The Software Industry: An Analysis Of The Inadequacies Of The Microsoft-Department Of Justice Proposed Final Judgment |url=https://www.justice.gov/atr/competitive-processes-anticompetitive-practices-and-consumer-harm-software-industry-analysis |website=justice.gov }}</ref> | *Launched ''Windows 1.0'' in 1985, as a graphical extension of ''MS-DOS''. They had over 90% of the PC market by the 1990's.<ref>{{Cite web |date=January 29, 2002 |title=Competitive Processes, Anticompetitive Practices And Consumer Harm In The Software Industry: An Analysis Of The Inadequacies Of The Microsoft-Department Of Justice Proposed Final Judgment |url=https://www.justice.gov/atr/competitive-processes-anticompetitive-practices-and-consumer-harm-software-industry-analysis |website=justice.gov }}</ref> | ||
*Allegedly used "embrace, extend, extinguish" tactics; adopting open standards, extending them with proprietary features, and then pushing competitors out.<ref name=":6">{{Cite web |date=January 25, 2002 |title=Competitive Processes, Anticompetitive Practices And Consumer Harm In The Software Industry: An Analysis Of The Inadequacies Of The Microsoft-Department Of Justice Proposed Final Judgment |url=https://www.justice.gov/atr/competitive-processes-anticompetitive-practices-and-consumer-harm-software-industry-analysis |website=justice.gov}}</ref> | *Allegedly used "embrace, extend, extinguish" tactics; adopting open standards, extending them with proprietary features, and then pushing competitors out.<ref name=":6">{{Cite web |date=January 25, 2002 |title=Competitive Processes, Anticompetitive Practices And Consumer Harm In The Software Industry: An Analysis Of The Inadequacies Of The Microsoft-Department Of Justice Proposed Final Judgment |url=https://www.justice.gov/atr/competitive-processes-anticompetitive-practices-and-consumer-harm-software-industry-analysis |website=justice.gov}}</ref> | ||
*Charging higher fees for running ''Windows Server'' on rival clouds (e.g., ''AWS'', ''Google Cloud'') versus ''Azure''.<ref>{{Cite web |last=Browne |first=Ryan |date=December 3, 2024 |title=Microsoft faces £1 billion lawsuit in UK for allegedly overcharging rival cloud firms’ customers |url=https://www.cnbc.com/2024/12/03/microsoft-overcharging-rival-cloud-firms-customers-uk-lawsuit-says.html |website=CNBC}}</ref> | *Charging higher fees for running ''Windows Server'' on rival clouds (e.g., ''AWS'', ''Google Cloud'') versus ''Azure''.<ref>{{Cite web |last=Browne |first=Ryan |date=December 3, 2024 |title=Microsoft faces £1 billion lawsuit in UK for allegedly overcharging rival cloud firms’ customers |url=https://www.cnbc.com/2024/12/03/microsoft-overcharging-rival-cloud-firms-customers-uk-lawsuit-says.html |website=CNBC}}</ref> | ||
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*Studies estimated that their monopoly led to consumers being overcharged by as much as 30 billion dollars in the 1990s.<ref name=":6" /> | *Studies estimated that their monopoly led to consumers being overcharged by as much as 30 billion dollars in the 1990s.<ref name=":6" /> | ||
== | ==Anticompetitive Lawsuits== | ||
=== | ===US Department of Justice, U.S. v. Microsoft Corp. (1998-2001)=== | ||
In a major antitrust case brought by the ''US Department of Justice'', ''U.S. v.'' Microsoft Corp'''''.''','' 253 F.3d 34 (D.C. Cir. 2001),<ref name=":5" /> Microsoft argued that there was no barrier to entry in the market they were in. A central issue at that time was whether Microsoft could bundle the web browser ''Internet Explorer'' with the Microsoft Windows operating system. The ''District Court'' stated the following in the court case: <blockquote>"The District Court condemned a number of provisions in Microsoft's agreements licensing Windows to OEMs, because it found that Microsoft's imposition of those provisions (like many of Microsoft's other actions at issue in this case) serves to reduce usage share of ''Netscape''<nowiki/>'s browser and, hence, protect Microsoft's operating system monopoly."</blockquote>The court specifically identified three main license restrictions for [[Original Equipment Manufacturers]] (OEMs) that were considered problematic: | In a major antitrust case brought by the ''US Department of Justice'', ''U.S. v.'' Microsoft Corp'''''.''','' 253 F.3d 34 (D.C. Cir. 2001),<ref name=":5">{{Cite web |date=2001-06-28 |title=U.S. v. Microsoft Corp., 253 F.3d 34 (D.C. Cir. 2001) |url=https://law.justia.com/cases/federal/appellate-courts/F3/253/34/576095/ |url-status=live |archive-url=https://web.archive.org/web/20110413112825/https://law.justia.com/cases/federal/appellate-courts/F3/253/34/576095/ |archive-date=2011-04-13 |access-date=2025-08-19 |website=JUSTIA U.S. Law}}</ref> Microsoft argued that there was no barrier to entry in the market they were in. A central issue at that time was whether Microsoft could bundle the web browser ''Internet Explorer'' with the Microsoft Windows operating system. The ''District Court'' stated the following in the court case:<blockquote>"The District Court condemned a number of provisions in Microsoft's agreements licensing Windows to OEMs, because it found that Microsoft's imposition of those provisions (like many of Microsoft's other actions at issue in this case) serves to reduce usage share of ''Netscape''<nowiki/>'s browser and, hence, protect Microsoft's operating system monopoly."</blockquote>The court specifically identified three main license restrictions for [[Original Equipment Manufacturers]] (OEMs) that were considered problematic: | ||
#The prohibition upon the removal of desktop icons, folders, and Start menu entries | #The prohibition upon the removal of desktop icons, folders, and Start menu entries | ||
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In the case ''United States v.'' Microsoft Corp'''''.''','' 87 F. Supp. 2d 30 (D.D.C. 2000),<ref>[https://law.justia.com/cases/federal/district-courts/FSupp2/87/30/2307082/ "United States v. Microsoft Corp., 87 F. Supp. 2d 30 (D.D.C. 2000)"] - law.justia.com - accessed 2025-01-29</ref> Microsoft's conduct taken as a whole was described as a "deliberate assault upon entrepreneurial efforts that, could well have enabled the introduction of competition into the market for [[Intel]]-compatible PC operating systems". Further, "Microsoft's anti-competitive actions trammeled the competitive process through which the computer software industry generally stimulates innovation and conduces to the optimum benefit of consumers." | In the case ''United States v.'' Microsoft Corp'''''.''','' 87 F. Supp. 2d 30 (D.D.C. 2000),<ref>[https://law.justia.com/cases/federal/district-courts/FSupp2/87/30/2307082/ "United States v. Microsoft Corp., 87 F. Supp. 2d 30 (D.D.C. 2000)"] - law.justia.com - accessed 2025-01-29</ref> Microsoft's conduct taken as a whole was described as a "deliberate assault upon entrepreneurial efforts that, could well have enabled the introduction of competition into the market for [[Intel]]-compatible PC operating systems". Further, "Microsoft's anti-competitive actions trammeled the competitive process through which the computer software industry generally stimulates innovation and conduces to the optimum benefit of consumers." | ||
===Microsoft Corp. v Commission of the European Communities (2004-2007)=== | |||
Faced EU penalties for bundling ''Media Player'' and ''IE''<ref>{{Cite web |date=2007-09-17 |title=EUR-Lex - 62004TJ0201 - Judgment of the Court of First Instance (Grand Chamber) of 17 September 2007. Microsoft Corp. v Commission of the European Communities. |url=https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX:62004TJ0201 |url-status=live |archive-url=https://web.archive.org/web/20150725161632/https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX:62004TJ0201 |archive-date=2015-07-25 |access-date=2025-08-21 |website=EUR-Lex}}</ref><ref name=":7">{{Cite web |date=2004-03-25 |title=Microsoft hit by record EU fine |url=http://www.cnn.com/2004/BUSINESS/03/24/microsoft.eu/ |url-status=dead |archive-url=https://web.archive.org/web/20060413082435/http://www.cnn.com/2004/BUSINESS/03/24/microsoft.eu/ |archive-date=2006-04-13 |access-date=2025-08-21 |website=CNN}}</ref>. | |||
===Ongoing UK Lawsuit for Blocking Resale of Preowned Licenses=== | |||
UK lawsuit alleging inflated software prices by blocking resale of preowned licenses and pushing subscription models like ''Microsoft 365''(''365'') | |||
===Ongoing UK Lawsuit for Overcharging Users when Using non Azure Cloud Services=== | |||
UK lawsuit alleges ''Windows Servers'' users were overcharged when using non ''Azure '' cloud services<ref>{{Cite web |last=Gerken |first=Tom |date=2024-12-03 |title=Microsoft faces £1bn class action case in UK over software prices |url=https://www.bbc.com/news/articles/c20wjnxr5ldo |url-status=live |archive-url=https://web.archive.org/web/20241203111042/https://www.bbc.com/news/articles/c20wjnxr5ldo |archive-date=2024-12-03 |access-date=2025-08-21 |website=BBC}}</ref> | |||
==Anticompetitive Incidents== | |||
===Prompts to stop users from installing competing browsers (2021 - Present)=== | |||
Since '''December 2021''', users who install other web browsers, such as ''[[Google Chrome|Chrome]], [[Brave browser|Brave]], or [[Opera web browser|Opera]],'' will face a pop-up on their screen telling users to instead use [[Microsoft Edge|''Edge'']].<ref>{{Cite web |last=Warren |first=Tom |date=2021-12-02 |title=Microsoft’s new Windows prompts try to stop people downloading Chrome |url=https://www.theverge.com/2021/12/2/22813733/microsoft-windows-edge-download-chrome-prompts |url-status=live |archive-url=https://web.archive.org/web/20211202114904/https://www.theverge.com/2021/12/2/22813733/microsoft-windows-edge-download-chrome-prompts |archive-date=2021-12-02 |access-date=2025-08-22 |website=The Verge}}</ref> Some of the messages of these pop-ups include<ref>{{Cite web |last=Sen |first=Sayan |date=2021-12-02 |title=Microsoft says its own Edge browser is more trustworthy than "so 2008" Google Chrome |url=https://www.neowin.net/news/microsoft-says-its-own-edge-browser-is-more-trustworthy-than-so-2008-google-chrome/ |url-status=live |archive-url=https://web.archive.org/web/20211202081952/https://www.neowin.net/news/microsoft-says-its-own-edge-browser-is-more-trustworthy-than-so-2008-google-chrome/ |archive-date=2021-12-02 |access-date=2025-08-22 |website=Neowin}}</ref>:<blockquote>“Microsoft Edge runs on the same technology as Chrome, with the added trust of Microsoft.” | |||
“That browser is so 2008! Do you know what’s new? Microsoft Edge.” | |||
“‘I hate saving money,’ said no one ever. Microsoft Edge is the best browser for online shopping.”</blockquote>This has been reported to occur on devices running either ''[[Windows|Windows 10]]'' or ''[[Windows|Windows 11]]'', and frequently aims to directly harm the market share of Chrome<ref>{{Cite web |last=Hollister |first=Sean |date=2023-10-25 |title=Microsoft now thirstily injects a poll when you download Google Chrome |url=https://www.theverge.com/23930960/microsoft-edge-google-chrome-poll-why-try-another-browser |archive-url=https://web.archive.org/web/20231025001842/https://www.theverge.com/23930960/microsoft-edge-google-chrome-poll-why-try-another-browser |archive-date=2023-10-25 |access-date=2025-08-22 |website=The Verge}}</ref>, despite the browser itself running on the same codebase as ''[[Chromium]]''. | |||
===Bing search attempting to harm competing search engines (2023 - Unknown)=== | |||
When doing a web search for an alternative web browser through ''[[Microsoft Bing|Bing]]'', ''[[Microsoft]]''<nowiki/>'s in-house developed [[wikipedia:Search_engine|search engine]] that is also used as the default for ''[[Microsoft Edge|Edge]]'', the [[wikipedia:Search_engine|search engine]]'s AI will attempt to bury the search results for the web browser from the user.<ref>{{Cite news |last=Hollister |first=Sean |date=Jun 6, 2023 |title=Microsoft has no shame: Bing spit on my ‘Chrome’ search with a fake AI answer |url=https://www.theverge.com/2023/6/6/23736289/microsoft-bing-chrome-search-fake-ai-chatbot |access-date=Jun 21, 2025 |work=The Verge}}</ref> | |||
Beyond this, users specifically using both ''[[Microsoft Edge|Edge]]'' and its [[Microsoft Bing|default search engine]] will continue to see harassment at the top of the search, attempting to keep the user on the browser.{{Citation needed}} | |||
===Disguising itself as another search engine (2025 - Present))<!--I want to see more elaboration here - JamesTDG-->=== | |||
Currently, when a user does a web search for "[[Google]]", the search engine will disguise itself as a generic search engine that would appear to look like Google in the eyes of the average user.<ref>{{Cite news |last=Warren |first=Tom |date=Jan 6, 2025 |title=Microsoft is using Bing to trick people into thinking they’re on Google |url=https://www.theverge.com/2025/1/6/24337117/microsoft-bing-search-results-google-design-trick |access-date=Jun 21, 2025 |work=The Verge}}</ref>Disguising itself as another search engine (2025 - Present))<!--I want to see more elaboration here - JamesTDG--> | |||
==Controversies== | |||
===Windows 3.1 AARD code=== | |||
[[File:Windows 3.10.068 setup AARD code.png|alt=Windows 3.1 beta setup with a gray square in the middle in red text coloring that says "Non-fatal error detected: error #4D53 (Please contact Windows 3.1 beta support.). Press ENTER to continue"|thumb|Windows 3.1 AARD code]] | |||
Users trying to install a beta release of Windows 3.1 on a machine running [[wikipedia:DR-DOS|DR DOS]] would receive an error message stating "'''Non-fatal error detected: error #4D53 (Please contact Windows 3.1 beta support . )'''", the error code was discovered by Geoff Chappell on April 17 1992<ref>{{Cite web |last=Chappell |first=Geoff |date=8 May 1999 |title=AARD code |url=https://www.geoffchappell.com/notes/windows/archive/aard/index.htm?tx=57 |url-status=live |archive-url=https://web.archive.org/web/20240112155815/https://www.geoffchappell.com/notes/windows/archive/aard/index.htm?tx=57 |archive-date=12 Jan 2024 |access-date=16 Aug 2025 |website=Geoff Chappell, Software Analyst}}</ref> | |||
===Xbox 360 Defect - The "Red Ring of Death"<!-- I don't know for sure if we should have a dedicated Company article for Xbox, or if we should just redirect red links for Xbox to this article (Microsoft). Personally, I think what they do is MS's responsibility because MS is the parent company, so Xbox's issues should be mentioned here. Either way- I'm just going to place this info here for now for folks to edit or change appropriately. -->=== | ===Xbox 360 Defect - The "Red Ring of Death"<!-- I don't know for sure if we should have a dedicated Company article for Xbox, or if we should just redirect red links for Xbox to this article (Microsoft). Personally, I think what they do is MS's responsibility because MS is the parent company, so Xbox's issues should be mentioned here. Either way- I'm just going to place this info here for now for folks to edit or change appropriately. -->=== | ||
{{Main|Bumpgate}} | {{Main|Bumpgate}} | ||
In 2005, Microsoft released the ''Xbox 360''. Not very long after, consumers started reporting problems with their consoles- three red flashing lights on the ring around the power button. This was coined by consumers as the "''Red Ring of Death''", and by 2007, ''Xbox''<nowiki/>'s hardware engineers eventually discovered that th<!-- I don't know for sure if we should have a dedicated Company article for Xbox, or if we should just redirect red links for Xbox to this article (Microsoft). Personally, I think what they do is MS's responsibility because MS is the parent company, so Xbox's issues should be mentioned here. Either way- I'm just going to place this info here for now for folks to edit or change appropriately. -->e reason for it was a defect in the ''Xbox 360''<nowiki/>'s GPU.<ref name=":2">{{Cite web |date=December 13, 2021 |title=Power On: The Story of Xbox {{!}} Chapter 5: The Red Ring of Death |url=https://www.youtube.com/watch? |url-status=live |access-date=June 4, 2025 |website=YouTube}}</ref> | In 2005, Microsoft released the ''Xbox 360''. Not very long after, consumers started reporting problems with their consoles- three red flashing lights on the ring around the power button. This was coined by consumers as the "''Red Ring of Death''", and by 2007, ''Xbox''<nowiki/>'s hardware engineers eventually discovered that th<!-- I don't know for sure if we should have a dedicated Company article for Xbox, or if we should just redirect red links for Xbox to this article (Microsoft). Personally, I think what they do is MS's responsibility because MS is the parent company, so Xbox's issues should be mentioned here. Either way- I'm just going to place this info here for now for folks to edit or change appropriately. -->e reason for it was a defect in the ''Xbox 360''<nowiki/>'s GPU.<ref name=":2">{{Cite web |date=December 13, 2021 |title=Power On: The Story of Xbox {{!}} Chapter 5: The Red Ring of Death |url=https://www.youtube.com/watch? |url-status=live |access-date=June 4, 2025 |website=YouTube}}</ref> | ||
For the first several months of this incident's height of prevalence in 2006, consumers had to pay to get their consoles fixed by Microsoft if the console was outside of its one year warranty. However, by September 2007, they chose to extend the warranty to three years from the date of original purchase, and refunded anyone who had previously paid to get this issue fixed.<ref>{{Cite web |last=Moore |first=Peter |date=2007 |title=Open Letter from Peter Moore |url=http://xbox.com/en-ca/support/petermooreletter.htm |url-status=dead |archive-url=https://web.archive.org/web/20071023004948/http://xbox.com/en-ca/support/petermooreletter.htm |archive-date=23 Oct 2007 |access-date=4 Jun 2025 |website=Xbox}}</ref> Judging from current and former employees' comments in the ''Xbox'' documentary, ''Power On: The Story of Xbox'', Microsoft seemed to have primarily done this to rescue the ''Xbox'' brand.<ref name=":2" /> Nonetheless, this was still beneficial to consumers who had made an investment in and enjoyed games from Microsoft's console. | For the first several months of this incident's height of prevalence in 2006, consumers had to pay to get their consoles fixed by Microsoft if the console was outside of its one year warranty. However, by September 2007, they chose to extend the warranty to three years from the date of original purchase, and refunded anyone who had previously paid to get this issue fixed.<ref>{{Cite web |last=Moore |first=Peter |date=2007 |title=Open Letter from Peter Moore |url=http://xbox.com/en-ca/support/petermooreletter.htm |url-status=dead |archive-url=https://web.archive.org/web/20071023004948/http://xbox.com/en-ca/support/petermooreletter.htm |archive-date=23 Oct 2007 |access-date=4 Jun 2025 |website=Xbox}}</ref> Judging from current and former employees' comments in the ''Xbox'' documentary, ''Power On: The Story of Xbox'', Microsoft seemed to have primarily done this to rescue the ''Xbox'' brand.<ref name=":2" /> Nonetheless, this was still beneficial to consumers who had made an investment in and enjoyed games from Microsoft's console.<!-- this section seems to reference a lot of support forums/reddit. not exactly the most professional but it's better than nothing considering this is user reporting --> | ||
===Windows (Win 9x - Win 10)<!-- Reluctant to add this one unless we have more reports of this online, but I did find some microsoft support articles that mention Factory Resets happening with windows updates: https://learn.microsoft.com/en-us/answers/questions/216587/why-a-factory-reset-without-my-permission-during-a -->=== | ===Windows (Win 9x - Win 10)<!-- Reluctant to add this one unless we have more reports of this online, but I did find some microsoft support articles that mention Factory Resets happening with windows updates: https://learn.microsoft.com/en-us/answers/questions/216587/why-a-factory-reset-without-my-permission-during-a -->=== | ||
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===Edge=== | ===Edge=== | ||
''Microsoft Edge''(''Edge'') is a ''[[Chromium]]''-based web browser that comes preinstalled with Windows 10 and later. It is the successor to ''IE''. | ''Microsoft Edge''(''Edge'') is a ''[[Chromium]]''-based <ref>{{Cite web |last=Tung |first=Liam |date=2020-06-03 |title=Windows 10: Microsoft begins automatically pushing Chromium Edge to users |url=https://www.zdnet.com/article/windows-10-microsoft-begins-automatically-pushing-chromium-edge-to-users/ |url-status=live |archive-url=https://web.archive.org/web/20200603160238/https://www.zdnet.com/article/windows-10-microsoft-begins-automatically-pushing-chromium-edge-to-users/ |archive-date=2020-06-03 |access-date=2025-08-21 |website=ZDNET}}</ref> web browser that comes preinstalled with Windows 10 and later. It is the successor to ''IE''. | ||
{| class="wikitable" | {| class="wikitable" | ||
|+ | |+ | ||
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!Aftermath | !Aftermath | ||
!Related Article | !Related Article | ||
|- | |- | ||
|Resetting primary browser | |Resetting primary browser | ||
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|Users have reported on frequent occasions that Edge has imported user data from browsers such as ''Chrome'' and ''Firefox'' without first requesting consent from the user.<ref>[https://www.komando.com/news/microsoft-edge-caught-importing-data/ "''Microsoft'' caught importing data before you give the OK"] - komando.com - accessed 2025-01-29</ref><!-- Could we get another source added here? --> | |Users have reported on frequent occasions that Edge has imported user data from browsers such as ''Chrome'' and ''Firefox'' without first requesting consent from the user.<ref>[https://www.komando.com/news/microsoft-edge-caught-importing-data/ "''Microsoft'' caught importing data before you give the OK"] - komando.com - accessed 2025-01-29</ref><!-- Could we get another source added here? --> | ||
|Unknown if it still occurs<!-- Hey can someone verify if it still is happening? --> | |Unknown if it still occurs<!-- Hey can someone verify if it still is happening? --> | ||
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|Eliminated key search features in ''365'', forcing users to pay $30/month for ''Copilot'' access, sparking backlash from businesses and educators | |Eliminated key search features in ''365'', forcing users to pay $30/month for ''Copilot'' access, sparking backlash from businesses and educators | ||
|The FTC and DOJ are reportedly investigating, with Elon Musk alleging antitrust violations in its ''OpenAI'' partnership | |The FTC and DOJ are reportedly investigating, with Elon Musk alleging antitrust violations in its ''OpenAI'' partnership | ||
| | |||
|- | |||
|Harassing users into using Edge | |||
|2020 - Unknown | |||
|In 2020, users for [[Windows|Windows 10]] faced repeated harassment from Edge to use this browser instead of the user's chosen default browser.<ref>{{Cite web |last=Hollister |first=Sean |date=2020-07-02 |title=Microsoft just sank to a new low by shoving Edge down our throats |url=https://www.theverge.com/21310611/microsoft-edge-browser-forced-update-chromium-editorial |url-status=live |archive-url=https://web.archive.org/web/20200702205823/https://www.theverge.com/21310611/microsoft-edge-browser-forced-update-chromium-editorial |archive-date=2020-07-02 |access-date=2025-08-22 |website=The Verge}}</ref> Some examples included the browser opening on startup, the browser being forced into full screen, being incapable of closing the browser until the user acknowledges the pop-up, and the browser pinning itself to the taskbar | |||
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|Increasing the difficulty to switch default browsers | |||
|2021 - Present | |||
|After an update in 2021, computers running ''[[Windows 11]]'' had the systems that handled modifying the web browser defaults.<ref name=":03">{{Cite news |last=Warren |first=Tom |date=Aug 18, 2021 |title=Microsoft is making it harder to switch default browsers in Windows 11 |url=https://www.theverge.com/22630319/microsoft-windows-11-default-browser-changes |access-date=Jun 21, 2025 |work=The Verge}}</ref> Rather than allow the user to simply switch the default web browser, file types typically accessed via web browsers, such as HTM, HTML, SVG, and more have to be individually modified to have the default opening application changed. This has angered companies maintaining competing web browsers<ref name=":03" /><!--If we can get the notes feature added, this should be a useful note to include: | |||
“We have been increasingly worried about the trend on Windows,” says Selena Deckelmann, senior vice president of Firefox, in a statement to The Verge. “Since Windows 10, users have had to take additional and unnecessary steps to set and retain their default browser settings. These barriers are confusing at best and seem designed to undermine a user’s choice for a non-Microsoft browser.”--><ref>{{Cite web |last=Lockheimer |first=Hiroshi |date=Aug 18, 2021 |title=Tweet from Hiroshi Lockheimer |url=https://x.com/lockheimer/status/1428047760620621831?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1428047760620621831%7Ctwgr%5E9ac6cc57ee0013acb388128e04c3a43f4cd79c94%7Ctwcon%5Es1_c10&ref_url=https%3A%2F%2Fwww.theverge.com%2F22630319%2Fmicrosoft-windows-11-default-browser-changes |access-date=Jun 21, 2025 |website=X, formerly [[Twitter]]}}</ref> and consumers alike over this change. | |||
Even if users modify all of these default settings, other features on the device, such as the taskbar's weather widget, which if opened, will create a new tab specifically in ''[[Microsoft Edge|Edge]]''.<ref name=":03" /><ref>{{Cite news |last=Warren |first=Tom |date=Apr 22, 2021 |title=Microsoft’s new Windows 10 taskbar widget starts rolling out today |url=https://www.theverge.com/2021/4/22/22397237/microsoft-windows-10-taskbar-weather-news-widget-feature-available-now |access-date=Jun 21, 2025 |work=The Verge}}</ref><!--Another note to add under [9] | |||
Windows 11 continues this trend, with search still forcing users into Edge, and now a new dedicated widgets area that also ignores the default browser setting. “It appears that Windows 11 widgets will ignore a user’s default browser choice and open Microsoft Edge for the content instead,” says a Brave spokesperson in a statement to The Verge. “Brave puts users first and we condemn this Windows 11 approach, because the choice of a default browser has many implications for individuals and their privacy. Users should be free to choose.”-->Microsoft attempts to justify this by stating:<ref name=":03" /><blockquote>“With Windows 11, we are implementing customer feedback to customize and control defaults at a more granular level, eliminating app categories and elevating all apps to the forefront of the defaults experience,” “As evidenced by this change, we’re constantly listening and learning, and welcome customer feedback that helps shape Windows. Windows 11 will continue to evolve over time; if we learn from user experience that there are ways to make improvements, we will do so.”</blockquote> | |||
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