Nissan

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Nissan

File:Nissan logo.svg

Basic information
Founded	1933
Legal Structure	Public
Industry	Automotive
Also known as
Official website	https://www.nissan-global.com/

Nissan Motor Co., Ltd., commonly known as Nissan, is a Japanese multinational automobile manufacturer headquartered in Yokohama, Japan. Founded in 1933, Nissan is one of the largest car manufacturers in the world. The company is part of the Renault–Nissan–Mitsubishi Alliance, which also is one of the largest automotive groups globally.

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

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• Arbitration: Nissan's EULA requires disputes to be settled by arbitration."Nissan Vehicle Software End User License Agreement" (PDF). Nissan. Archived (PDF) from the original on 19 Feb 2024. Retrieved 3 Mar 2026.</ref>
• Cost of software updates: It is up to Nissan's discretion if certain software updates are offered for free or are withheld until certain fees are paid.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Nissan category.

Invasive data sharing (2023)

In 2023, a report by the Mozilla Foundation found that Nissan, along with other major car manufacturers, were recording a large amount of customer data which were classed as a "privacy nightmare" for consumers. This report found that Nissan were collecting a very large amount of personal data with very little security information, and could record information about the customer's "sexual activity" as per their terms and conditions. Mozilla found Nissan to be the worst perpetrator in terms of data collection and privacy policies, only behind Tesla who was using driver data to train their autopilot AI feature. The report found all car companies to be breaching privacy rights of their customers, however Nissan's privacy policy stood out to researchers as one of the worst they investigated.

Shutdown of 2G app for older electric cars in the UK (2024)

Main article: Nissan shuts 2G car service in UK

The move impacts early LEAF and e-NV200 cars built before 2016, which is around 3,000 vehicles in the UK. Half are active users of the app, who can still use the main features using timers but not remotely.

Does not sell parts to repair transmissions (2024)

A Utah-based auto-repair shop was unable to obtain a new seal for a (circa-2018) Nissan Titan's leaky transmission from a Nissan dealership, the latter being informed by Nissan that the manufacturer does not make such a part. This leaves both the shop and the customer few options besides replacing the entire transmission.

Safety issues with the NissanConnect EV app (2025)

Researchers at Black Hat Asia 2025 have found issues within the NissanConnectEV app, since it relied upon a Vehicle Identification Number to communicate with the user and to authenticate communications, and this number proved to be easy to reverse-engineer. This allowed hackers to easily access the app.

NissanConnect EV app discontinuation (2026)

In early 2026, Nissan informed affected customers that the NissanConnect EV app will cease operating as of March 30th 2026. Owners of Nissan Leaf electric cars produced before May 2019 and the e-NV200 van (produced until 2022) will no longer be able to use the remote features of their vehicles.

NissanConnect security vulnerability (2016)

In February 2016, security researcher Troy Hunt disclosed that the NissanConnect EV API had no authentication. The API identified vehicles using only the last five digits of the Vehicle Identification Number (VIN), and requests were completely anonymous. Anyone with a smartphone could remotely activate climate control, view GPS logs, and monitor battery status on any of the approximately 200,000 affected Leaf and e-NV200 vehicles worldwide.

Hunt demonstrated the vulnerability by remotely activating the climate control on a colleague's car in the UK from his location in Australia. He had spent over a month attempting to notify Nissan before going public. Nissan took the app offline and didn't restore it for several months.

Products

This is a list of the company's product lines with articles on this wiki.

• Example product line one (release date): Short summary of the product's incidents.
• Example product line two (release date):

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See also

• BMW
• Tesla
• Toyota