Spectrum: Difference between revisions
Adds recorded instance of a Spectrum debt collection threat |
Remove specific incident in favor of systemic issue |
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Some consumers report being pursued for debts they do not owe, with ''Spectrum'' sending unpaid bills to third-party collection agencies such as ''Amsher Collection Services'' and ''The CBE Group''.<ref name=":0" /> | Some consumers report being pursued for debts they do not owe, with ''Spectrum'' sending unpaid bills to third-party collection agencies such as ''Amsher Collection Services'' and ''The CBE Group''.<ref name=":0" /> | ||
Spectrum has | Spectrum has sent letters to former customers threatening to reduce their credit score unless they renew service. This is done in the name of debt reconciliation, but the debt may be incorrect.<ref>{{Cite web |last=Lazarus |first=David |date=2021-10-12 |title=Renew with us or your credit score suffers, Spectrum warns - Los Angeles Times |url=https://www.latimes.com/business/story/2021-10-12/column-spectrum-billing-threat |url-status=live |archive-url=https://web.archive.org/web/20241208041514/https://www.latimes.com/business/story/2021-10-12/column-spectrum-billing-threat |archive-date=2024-12-08 |access-date=2025-08-21 |website=Los Angeles Times}}</ref> | ||
''The Fair Debt Collection Practices Act'' (FDCPA) mandates that collectors provide debt validation, yet Spectrum customers have reported receiving threats of legal action and adverse credit reporting without proper verification. | ''The Fair Debt Collection Practices Act'' (FDCPA) mandates that collectors provide debt validation, yet Spectrum customers have reported receiving threats of legal action and adverse credit reporting without proper verification. | ||