Smartyplus: Difference between revisions

Smartyplus
Basic information
Founded	2019-09-01
Legal Structure	Private
Industry
Also known as
Official website	https://www.smartyplus.net/

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Latest revision as of 17:02, 9 February 2026

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SmartyPlus is a service offering coupon/cashback benefits and shipping perks in exchange for a membership fee.

Consumer-impact summary

In many reported cases, consumers attempting to complete a purchase on an unrelated retail or service website are presented with a pop-up, checkbox, or “special offer” that signs them up for SmartyPlus. Sometimes this occurs in the final checkout page, where users provide payment details.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Smartyplus category.

Class-action lawsuit (2024-01-22)

As in the class action “Cashback Service Smarty Charges Consumers for Unwanted Monthly Subscriptions”, one plaintiff alleged that she cancelled during a 14-day trial but was still charged for two more months. ^[1]

Consumer Complaints Filed with the BBB

A large number of complaints against SmartyPlus have been filed with the Better Business Bureau (BBB). These consumer accounts consistently describe confusion over how the subscription was initiated, difficulty identifying the charges, and challenges in stopping payments.^[2]

Products

This is a list of the company's product lines with articles on this wiki.

Example product line one (release date): Short summary of the product's incidents.
Example product line two (release date):

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

References

↑ McCroskey, Kelsey (2024-01-22). "Cashback Service Smarty Charges Consumers for Unwanted Monthly Subscriptions, Class Action Alleges". classaction.org. Archived from the original on 22 Apr 2024.
↑ "Smarty | BBB Complaints". Better Business Bureau. 2025-09-17. Archived from the original on 6 Oct 2025. Retrieved 2025-09-17.

[1] McCroskey, Kelsey (2024-01-22). "Cashback Service Smarty Charges Consumers for Unwanted Monthly Subscriptions, Class Action Alleges". classaction.org. Archived from the original on 22 Apr 2024.

[2] "Smarty | BBB Complaints". Better Business Bureau. 2025-09-17. Archived from the original on 6 Oct 2025. Retrieved 2025-09-17.

[1]

[2]

@@ Line 1: / Line 1: @@
+{{Stub}}
 {{CompanyCargo
 |Founded=2019-09-01
@@ Line 4: / Line 5: @@
 |Website=https://www.smartyplus.net/
 |Description=SmartyPlus is a service offering coupon/cashback benefits and shipping perks in exchange for a membership fee.
-}}
+}}'''SmartyPlus''' is a service offering coupon/cashback benefits and shipping perks in exchange for a membership fee.
-{{Ph-C-Int}}
 ==Consumer-impact summary==
-{{Ph-C-CIS}}
+In many reported cases, consumers attempting to complete a purchase on an unrelated retail or service website are presented with a pop-up, checkbox, or “special offer” that signs them up for SmartyPlus. Sometimes this occurs in the final checkout page, where users provide payment details.
 ==Incidents==
-{{Ph-C-Inc}}
+This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===Class-action lawsuit (2024-01-22)===
+As in the class action ''“Cashback Service Smarty Charges Consumers for Unwanted Monthly Subscriptions”'', one plaintiff alleged that she cancelled during a 14-day trial but was still charged for two more months. <ref>{{Cite web |last=McCroskey |first=Kelsey |date=2024-01-22 |title=Cashback Service Smarty Charges Consumers for Unwanted Monthly Subscriptions, Class Action Alleges |url=https://www.classaction.org/news/cashback-service-smarty-charges-consumers-for-unwanted-monthly-subscriptions-class-action-alleges |url-status=live |archive-url=https://web.archive.org/web/20240422182712/https://www.classaction.org/news/cashback-service-smarty-charges-consumers-for-unwanted-monthly-subscriptions-class-action-alleges |archive-date=22 Apr 2024 |website=classaction.org}}</ref>
-This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===Consumer Complaints Filed with the BBB===
-===Example incident one (''date'')===
+A large number of complaints against SmartyPlus have been filed with the ''Better Business Bureau (BBB)''. These consumer accounts consistently describe confusion over how the subscription was initiated, difficulty identifying the charges, and challenges in stopping payments.<ref>{{Cite web |date=2025-09-17 |title=Smarty {{!}} BBB Complaints |url=https://www.bbb.org/us/ca/sherman-oaks/profile/coupon-service/smarty-llc-1216-1290522/complaints |archive-url=https://web.archive.org/web/20251006022054/https://www.bbb.org/us/ca/sherman-oaks/profile/coupon-service/smarty-llc-1216-1290522/complaints |archive-date=6 Oct 2025 |access-date=2025-09-17 |website=Better Business Bureau}}</ref>
-{{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
-===Example incident two (''date'')===
-...
 ==Products==