ASUS downgrades a well-reviewed monitor panel: Difference between revisions
m Beanie Bo moved page ASUS silently downgrades monitor panel after it reviews well to ASUS downgrades a well-reviewed monitor panel: Changed wording to remove accusatory tone |
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{{Incomplete|Issue 1=External linking is not proper citation|Issue 2=convert to incident article using [[Template:IncidentPreload]] | {{Incomplete|Issue 1=External linking is not proper citation|Issue 2=convert to incident article using [[Template:IncidentPreload]]}}{{ProductCargo | ||
|Company=Asus | |Company=Asus | ||
|ProductLine=VG259QM 280hz IPS LCD | |ProductLine=VG259QM 280hz IPS LCD | ||
| Line 7: | Line 7: | ||
|Category=Monitor, Display | |Category=Monitor, Display | ||
|Website=https://www.asus.com | |Website=https://www.asus.com | ||
|Description=280hz IPS LCD Monitor | |Description=280hz IPS LCD Monitor. Manufacturer switched to a cheaper panel component whilst keeping model number, keeping prior reviews. | ||
}}The VG259QM | }}The VG259QM 280Hz IPS 24.5-inch monitor was released in late 2020 with a [https://www.panelook.com/Q250HTA00-A000_AUO_24.5_LCM_overview_47755.html Qisda Panel] to excellent reviews.<ref>{{Cite web |title=Qisda Q250HTA00-A000 Overview |url=https://www.panelook.com/Q250HTA00-A000_AUO_24.5_LCM_overview_47755.html |url-status=live |archive-url=http://web.archive.org/web/20260222203640/https://www.panelook.com/Q250HTA00-A000_AUO_24.5_LCM_overview_47755.html |archive-date=22 Feb 2026|access-date=2025-10-26 |website=Panelook.com}}</ref><ref>{{Cite web |last=Breton |first=Samuel |last2=Lim |first2=Ryan |last3=Khong |first3=Yannick |date=2020-08-25 |title=ASUS TUF Gaming VG259QM Monitor Review |url=https://www.rtings.com/monitor/reviews/asus/tuf-gaming-vg259qm |url-status=dead |archive-url=https://web.archive.org/web/20200907021931/https://www.rtings.com/monitor/reviews/asus/tuf-gaming-vg259qm |archive-date=2020-09-07 |website=RTINGS.com}}</ref><ref>{{Cite web |last=Eberle |first=Christian |date=2020-09-14 |title=Asus TUF VG259QM Monitor Review: Ultimate 280Hz Gaming |url=https://www.tomshardware.com/reviews/asus-tuf-vg259qm |url-status=live |website=Tom's Hardware|archive-url=https://web.archive.org/web/20260206103203/https://www.tomshardware.com/reviews/asus-tuf-vg259qm |archive-date=6 Feb 2026}}</ref> Users eventually noticed that their VG259QM monitors appeared as an inferior [https://www.panelook.com/M250HAN01.A_AUO_24.5_LCM_overview_52042.html AUO panel].<ref name=":0">{{Cite web |last=cmdrgod |date=2022-11-23 |title=The Official *Asus VG259QM* Owners Thread (+ Secret Overdrive) |url=https://forums.blurbusters.com/viewtopic.php?t=7414&start=590 |url-status=live |archive-url=https://web.archive.org/web/20260104132729/https://forums.blurbusters.com/viewtopic.php?t=7414&start=590 |archive-date=2026-01-04 |access-date=2025-10-26 |website=Blur Busters}}</ref><ref name=":1">{{Cite web |last=djexpert |date=2022-08-04 |title=The Official *Asus VG259QM* Owners Thread (+ Secret Overdrive) |url=https://forums.blurbusters.com/viewtopic.php?t=7414&start=580 |url-status=live |archive-url=https://web.archive.org/web/20260104131434/https://forums.blurbusters.com/viewtopic.php?t=7414&start=580 |archive-date=2026-01-04 |website=Blur Busters}}</ref> This change occurred around the same time ASUS released the VG259QM as a new product (with the same product number) in Japan in 2022. | ||
==Consumer-impact summary== | ==Consumer-impact summary== | ||
There was no indication on any website or the packaging that this change happened. The product retained the exact same model number after the panel change | There was no indication on any website or on the packaging that this change had happened. The product retained the exact same model number after the panel change; the only indication of the panel change is in the service menu. | ||
The user-reported inferior performance of the new panel, the lack of any indication of a change (except service menu), combined with the glowing reviews of the original monitor, has led some people to make the unsubstantiated claim that it's possible that ASUS may have kept the exact same model number to intentionally deceive consumers who read reviews and discourage reviews of the new panel. However there is no direct evidence that ASUS deliberately intended to deceive the consumer or review sites. | The user-reported inferior performance of the new panel, the lack of any indication of a change (except service menu), combined with the glowing reviews of the original monitor, has led some people to make the unsubstantiated claim that it's possible that ASUS may have kept the exact same model number to intentionally deceive consumers who read reviews and discourage reviews of the new panel. However, there is no direct evidence that ASUS deliberately intended to deceive the consumer or review sites. | ||
The same model number also meant that while no one seems to have actually measured the performance of the AUO panel version, TechSpot made the monitor | The same model number also meant that while no one seems to have actually measured the performance of the AUO panel version, TechSpot made the monitor "Best of 2022", directly referencing the 2020 Tom's Hardware review of the VG259QM with the old Qisda panel.<ref>{{Cite web |title=Asus TUF Gaming VG259QM 24.5" |url=https://www.techspot.com/products/monitors/asus-vg259qm.217665/ |url-status=live |archive-url=https://web.archive.org/web/20250616073242/https://www.techspot.com/products/monitors/asus-vg259qm.217665/ |archive-date=2025-06-16 |website=TechSpot}}</ref> | ||
==Details== | ==Details== | ||
On 23 Nov 2022 cmdrgod | On 23 Nov 2022, cmdrgod sounds the alarm about the panel change on blurbusters.com. He provides a comparison of service menus between his old VG259QM and the new one. He claims the new panel is much worse, and that ASUS support told him there was a shortage, and that this kind of switch is normal. <ref name=":0" /> | ||
On the | On the previous page of the thread, user djexpert mentions that in Japan, the VG259QM was released as a "new" product in July 2022. His service menu shows an AUO panel.<ref name=":1" /> | ||
Guru3d also mention VG259QM as a 2022 "new" product: https://www.guru3d.com/story/asus-vg259qm-280hz-1ms-24-5-inch-fast-ips-gaming-lcd | Guru3d also mention VG259QM as a 2022 "new" product.<ref>{{Cite web |last=Hagedoorn |first=Hilbert |date=2022-07-22 |others= |title=ASUS VG259QM 280Hz / 1ms 24.5-inch Fast IPS gaming LCD |url=https://www.guru3d.com/story/asus-vg259qm-280hz-1ms-24-5-inch-fast-ips-gaming-lcd |url-status=live |website=The guru of 3D |archive-url=https://web.archive.org/web/20260206103652/https://www.guru3d.com/story/asus-vg259qm-280hz-1ms-24-5-inch-fast-ips-gaming-lcd |archive-date=6 Feb 2026}}</ref> <!-- Date can be found in Comments > Create comment, leads to forum post. --> | ||
Due to the unfortunate ASUS | Due to the unfortunate incident of ASUS releasing two different products with identical model numbers, no one properly tested the AUO version, so there's no technical proof that the motion clarity is actually as bad as it appears to the human eye. | ||
==See also== | ==See also== | ||
==References== | |||
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[[Category:{{PAGENAME}}]] | [[Category:{{PAGENAME}}]] | ||