Google Nest thermostat smart features disabled: Difference between revisions
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{{IncidentCargo | {{IncidentCargo | ||
|Company=Google, Nest | |Company=Google, Nest | ||
|StartDate=2025-10-25 | |||
|EndDate= | |||
|Status=Active | |Status=Active | ||
|ProductLine=Nest Learning Thermostat | |ProductLine=Nest Learning Thermostat | ||
|Product=1st generation 2011, 2nd generation 2012, 2nd generation Europe version 2014 | |Product=1st generation 2011, 2nd generation 2012, 2nd generation Europe version 2014 | ||
|ArticleType= | |ArticleType=Incident | ||
|Type=Abandonware | |Type=Abandonware, Service Termination | ||
|Description=Google ending support for 1st/2nd | |Description=Google is ending support for 1st/2nd generation Nest thermostats October 2025, removing app control and safety features despite working hardware. | ||
}} | }} | ||
Google has announced the discontinuation of cloud-based support for first and second-generation Nest Learning Thermostats, affecting devices purchased between 2011-2014. While the thermostats will continue basic operation, all smart features and remote capabilities will be permanently disabled. | [[Google]] has announced the discontinuation of cloud-based support for first and second-generation [[Google Nest]] Learning Thermostats, affecting devices purchased between 2011-2014. While the thermostats will continue basic operation, all smart features and remote capabilities will be permanently disabled. | ||
==Background== | ==Background== | ||
| Line 15: | Line 17: | ||
==The discontinuation announcement== | ==The discontinuation announcement== | ||
On April 25, 2025, Google officially announced that support would end for the following devices on October 25, 2025:<ref name="official">{{Cite web |title=Support changes to our earliest generation Nest Learning Thermostats |url=https://www.googlenestcommunity.com/t5/Blog/Support-changes-to-our-earliest-generation-Nest-Learning-Thermostats/ba-p/713068 |date=2025-04-25 |access-date=2025-07-13 |website=Google Nest Community |archive-url=https:// | On April 25, 2025, Google officially announced that support would end for the following devices on October 25, 2025:<ref name="official">{{Cite web |title=Support changes to our earliest generation Nest Learning Thermostats |url=https://www.googlenestcommunity.com/t5/Blog/Support-changes-to-our-earliest-generation-Nest-Learning-Thermostats/ba-p/713068 |date=2025-04-25 |access-date=2025-07-13 |website=Google Nest Community |archive-url=http://web.archive.org/web/20260127215416/https://www.googlenestcommunity.com/t5/Blog/Support-changes-to-our-earliest-generation-Nest-Learning-Thermostats/ba-p/713068 |archive-date=27 Jan 2026}}</ref><ref name="google-announcement">[https://support.google.com/googlenest/answer/16233096 "Upcoming End of Support for Nest Learning Thermostats (1st and 2nd Gen) - Google Nest Help."] Google.com, ([https://web.archive.org/web/20260227051701/https://support.google.com/googlenest/answer/16233096 Archived])</ref> | ||
*Nest Learning Thermostat (1st generation, 2011) | *Nest Learning Thermostat (1st generation, 2011) | ||
*Nest Learning Thermostat (2nd generation, 2012) | *Nest Learning Thermostat (2nd generation, 2012) | ||
*Nest Learning Thermostat (2nd generation, Europe version, 2014) | *Nest Learning Thermostat (2nd generation, Europe version, 2014) | ||
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===Safety feature impact=== | ===Safety feature impact=== | ||
The discontinuation affects the Emergency Shutoff feature, which automatically shuts off heating systems when Nest Protect smoke detectors sense carbon monoxide.<ref name="emergency-shutoff">"What you need for Emergency Shutoff to work - Google Nest Help." Google.com, support.google.com/googlenest/answer/9245889 | The discontinuation affects the Emergency Shutoff feature, which automatically shuts off heating systems when Nest Protect smoke detectors sense carbon monoxide.<ref name="emergency-shutoff">[https://support.google.com/googlenest/answer/9245889 "What you need for Emergency Shutoff to work - Google Nest Help."] Google.com, ([https://web.archive.org/web/20260121043913/https://support.google.com/googlenest/answer/9245889 Archived])</ref> Google has confirmed that "Nest Protects will also disconnect from the thermostat and Emergency Shut-off will no longer run."<ref name="google-announcement" /> | ||
===Remaining functionality=== | ===Remaining functionality=== | ||
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*United States: $130 off 4th generation Nest Learning Thermostat | *United States: $130 off 4th generation Nest Learning Thermostat | ||
*Canada: $160 off 4th generation model | *Canada: $160 off 4th generation model | ||
*Europe: 50% off Tado Smart Thermostat X Starter Kit<ref name="official" /> | *Europe: 50% off Tado Smart Thermostat X Starter Kit<ref name="official" /> | ||
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==Public response== | ==Public response== | ||
The announcement generated significant criticism from consumers and technology commentators. Carl T. Bergstrom summarized the sentiment: "We're Google, and we're going to brick your perfectly functional thermostat after buying the company that made it."<ref>{{Cite web |title=Carl T. Bergstrom on Bluesky |url=https://bsky.app/profile/carlbergstrom.com/post/3ltkvrz26tc2u |date=2025-07-09 |access-date=2025-07-13 |archive-url=https:// | The announcement generated significant criticism from consumers and technology commentators. Carl T. Bergstrom summarized the sentiment: "We're Google, and we're going to brick your perfectly functional thermostat after buying the company that made it."<ref>{{Cite web |title=Carl T. Bergstrom on Bluesky |url=https://bsky.app/profile/carlbergstrom.com/post/3ltkvrz26tc2u |date=2025-07-09 |access-date=2025-07-13 |archive-url=http://web.archive.org/web/20251126232013/https://bsky.app/profile/carlbergstrom.com/post/3ltkvrz26tc2u |archive-date=26 Nov 2025}}</ref><ref name="chrome">{{Cite web |title=Google ends support for Nest Learning Thermostat Gen 1 & 2 |url=https://chromeunboxed.com/your-old-nest-thermostat-is-going-to-lose-app-control-later-this-year/ |date=2025-04-29 |access-date=2025-07-13 |website=Chrome Unboxed |archive-url=http://web.archive.org/web/20251128071758/https://chromeunboxed.com/your-old-nest-thermostat-is-going-to-lose-app-control-later-this-year/ |archive-date=28 Nov 2025}}</ref> | ||
==Current status== | ==Current status== | ||
As of October 2025, the discontinuation | As of October 2025, the discontinuation happened. Affected consumers are advised to: | ||
*Document current device functionality and integrations | *Document current device functionality and integrations | ||
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*Save all communications from Google/Nest regarding the discontinuation | *Save all communications from Google/Nest regarding the discontinuation | ||
*Consider filing complaints with consumer protection agencies if appropriate | *Consider filing complaints with consumer protection agencies if appropriate | ||
*A community driven open source project has been created.<ref>{{Cite web |title=No Longer Evil Thermostat |url=https://nolongerevil.com/ |url-status=live |archive-url=https://web.archive.org/web/20260325163401/https://nolongerevil.com/ |archive-date=2026-03-25 |access-date=15 Apr 2026 |website=No Longer Evil}}</ref> This gives owners the ability to flash a custom firmware on to the Gen 1 and 2 devices. Currently a free account is required as the firmware redirects the devices to the projects own servers. A full release of the API code is planned to allow users to create their own servers. This process, of course, carries the risk of bricking the device during the flashing process. This initiative has been covered in an article on Toms Hardware Guide<ref>{{Cite web |last=Tyson |first=Mark |date=9 Nov 2025 |title=No Longer Evil Thermostat hack strips Google from Nest thermostat to heat your home better — open source project revives sunsetted hardware, gives more precise control |url=https://www.tomshardware.com/software/no-longer-evil-thermostat-heats-your-home-better-by-removing-google-revive-sunsetted-hardware-gain-more-precise-control-open-source |url-status=live |archive-url=https://web.archive.org/web/20260226012907/https://www.tomshardware.com/software/no-longer-evil-thermostat-heats-your-home-better-by-removing-google-revive-sunsetted-hardware-gain-more-precise-control-open-source |archive-date=2026-02-26 |website=Tom's Hardware}}</ref> | |||
==References== | ==References== | ||
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[[Category:Cloud service dependency]] | [[Category:Cloud service dependency]] | ||
[[Category:Remote deactivation]] | [[Category:Remote deactivation]] | ||
[[Category: | [[Category:Planned obsolescence]] | ||
[[Category:Ownership revocation]] | [[Category:Ownership revocation]] | ||