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{{CompanyCargo
|Description=
|Founded=1999
|Industry=Manufacturing
|Logo=PitBossGrills.png
|ParentCompany=
|Type=Private
|Website=https://pitboss-grills.com
}}
Pit Boss Grills [[Forced account|requires an account]] on their servers to access features of the grill remotely. Their website or packaging doesn’t give you the requirement to sign up for an account before remotely controlling or monitoring your grill disclosed.


The first time you are notified of the account requirement is after installing and opening the app then clicking Grills (to connect to the grill 2 feet away).


{{InfoboxCompany
You can load up a shopping cart full of items as "guest" in the application after declining to create an account so it seems they have decided to wall off functionality behind an advertising engine.
| Name = Pit Boss Grills
 
| Founded = 1999
It is similar to [[Bait-and-switch]] to bring home a $1K pellet smoker only to be prompted to sign up for yet another account to be able to use all the advertised features. Some $50 routers will broadcast an interface to log into and access/configure parameters and monitor traffic without signing up for an account with the manufacturer. The grills, however, hold functionality hostage.
| Industry = Manufacturing
| Official Website = https://pitboss-grills.com
| Logo = PitBossGrills.png
}}


----
==Consumer-impact summary==
{{Ph-C-CIS}}


'''Pit Boss Grills requires an account on their servers to access features of the grill remotely.'''
==Incidents==
{{Ph-C-Inc}}


Nowhere on their website or packaging is the requirement to sign up for an account before remotely controlling or monitoring your grill disclosed. Their own video titled [https://www.pitboss-grills.com/pages/app "How to setup and connect your Pit boss using the new Pit Boss app"] omits the fact you need to tie a portion of your smokers functionality to their servers.  
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...


The first time you are notified of the account requirement is after installing and opening the app then clicking Grills (to connect to the grill 2 feet away). This is likely after a few hours of assembly when people are just wanting to do a burn-off and test things out.
==Products==
{{Ph-C-P}}


[https://play.google.com/store/apps/details?id=com.pitbossgrills.app&hl=en_US Page after page of 1 star reviews] for the app do little good when in all likeliness they would never be seen until after the unit has already been purchased. You can load up a shopping cart full of items as "guest" in the application after declining to create an account so it seems they have decided to wall off functionality behind an advertising engine.
==See also==
{{Ph-C-SA}}


The grills themselves seem solidly built and work well with the onboard control panel. It just feels scummy and a bit bait-and-switch to bring home a $1K pellet smoker only to be prompted to sign up for yet another account to be able to use all the advertised features. If a $50 router will broadcast an interface to log into and access/configure parameters and monitor traffic without signing up for an account with the manufacturer, it is unacceptable for a device like this to hold functionality hostage.
==References==
{{reflist}}


[[Category:Companies]]
[[Category:{{PAGENAME}}]]
[[Category:Consumer Products Companies]]

Latest revision as of 08:37, 16 March 2026

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Pitboss Grills
Basic information
Founded 1999
Legal Structure Private
Industry Manufacturing
Also known as
Official website https://pitboss-grills.com

Pit Boss Grills requires an account on their servers to access features of the grill remotely. Their website or packaging doesn’t give you the requirement to sign up for an account before remotely controlling or monitoring your grill disclosed.

The first time you are notified of the account requirement is after installing and opening the app then clicking Grills (to connect to the grill 2 feet away).

You can load up a shopping cart full of items as "guest" in the application after declining to create an account so it seems they have decided to wall off functionality behind an advertising engine.

It is similar to Bait-and-switch to bring home a $1K pellet smoker only to be prompted to sign up for yet another account to be able to use all the advertised features. Some $50 routers will broadcast an interface to log into and access/configure parameters and monitor traffic without signing up for an account with the manufacturer. The grills, however, hold functionality hostage.

Consumer-impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

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Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see Amazon for an example).


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Pitboss Grills category.

Example incident one (date)

[edit | edit source]
Main article: link to the main article

Short summary of the incident (could be the same as the summary preceding the article).

Example incident two (date)

[edit | edit source]

...

Products

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This is a list of the company's product lines with articles on this wiki.


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See also

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Link to relevant theme articles or companies with similar incidents.


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References

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