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Pit Boss Grills requires an account on their servers to access features of the grill remotely. Their website or packaging doesn’t give you the requirement to sign up for an account before remotely controlling or monitoring your grill disclosed.

Pitboss Grills
Basic information
Founded 1999
Legal Structure Private
Industry Manufacturing
Also known as
Official website https://pitboss-grills.com

The first time you are notified of the account requirement is after installing and opening the app then clicking Grills (to connect to the grill 2 feet away).

You can load up a shopping cart full of items as "guest" in the application after declining to create an account so it seems they have decided to wall off functionality behind an advertising engine.

It is similar to Bait-and-switch to bring home a $1K pellet smoker only to be prompted to sign up for yet another account to be able to use all the advertised features. Some $50 routers will broadcast an interface to log into and access/configure parameters and monitor traffic without signing up for an account with the manufacturer. The grills, however, hold functionality hostage.

Consumer-impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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Incidents

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Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see Amazon for an example).


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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Pitboss Grills category.

Example incident one (date)

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Main article: link to the main article

Short summary of the incident (could be the same as the summary preceding the article).

Example incident two (date)

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Products

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This is a list of the company's product lines with articles on this wiki.


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See also

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Link to relevant theme articles or companies with similar incidents.


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References

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