Consumer Rights Wiki:Create page
Before you start: keep in mind (first article? read the full guide)
- Credible, verifiable sources - all mainspace articles need secondary sources.
- Every claim referenced - any statement of fact or opinion must be supported by a reference.
- Systemic issues only - no isolated incidents or personal experiences.
- Articles go live immediately - if you can't get the basics down today, or you are documenting something that doesn't yet have enough coverage to meet the Wiki's inclusion criteria, use the userspace draft box at the bottom of this page instead.
See also: article types · editorial guidelines · content policies · style guide
Not sure which type? If it's about one event, pick Incident. If it's about a thing or organisation and its overall record, pick Product, Product line or Company. If it's about a practice or concept in general, pick Theme.
One event, or chain of events, involving anti-consumer activity (e.g. a product discontinuation, a policy change, a pattern of activity from a company, etc.)
e.g. Wemo cloud service shutdown
An organisation and its overall consumer-protection record, linking together all its incidents.
e.g. John Deere
A family of related products, and the consumer-protection concerns shared across it.
e.g. Google Pixel
A single product, service, website or piece of software, and the concerns associated with it.
e.g. HP Instant Ink
A high-level concept in consumer protection, explained with reference to examples.
e.g. Digital rights management
No preloaded structure. For experienced contributors, or pages that don't fit the types above.
When to use this type
Incident articles are a historical record: factual, dated, and heavy on citations of contemporary sources. If you're describing a company or product's behaviour in general rather than one situation, use a Product or Company article instead.
When to use this type
Company articles are what a casual reader searching "[company] controversies" will land on. Give a brief neutral overview, then summarise consumer impact and link relevant incident articles with summaries.
When to use this type
Use a product line page when an article about the specific product would be too short, but when including everything on the company page would overload it.
When to use this type
Use this for a single product, website, service or piece of software. Give a brief neutral overview, then summarise consumer impact and link relevant incident articles with summaries.
When to use this type
Theme articles define and explain consumer-protection concepts, and help determine what belongs on the wiki. They have slightly different tone guidelines than other articles.
When to use this type
Creates an article with no template. Recommended for experienced contributors - you'll still need to meet the editorial guidelines and add appropriate templates yourself.
Article won't be ready for the wiki? Make a Userspace page!
Create a private draft under your own userspace instead — it won't appear on the live wiki until you move it:
Take a look at the FAQ, or join one of the Zulip or Discord servers!