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Pit Boss Grills

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Pit Boss Grills
Basic information
Founded 1999
Legal Structure Private
Industry Manufacturing
Also known as
Official website https://pitboss-grills.com

Pit Boss Grills is a company that manufactures pellet grills.

Consumer-impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User freedom
  • User privacy
  • Business model
  • Market control

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Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Pit Boss Grills category.

Requiring account to remotely access grill features

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Pit Boss Grills requires an account on their servers to access features of the grill remotely. Their website or packaging doesn’t give you the requirement to sign up for an account before remotely controlling or monitoring your grill disclosed.

The first time you are notified of the account requirement is after installing and opening the app then clicking Grills (to connect to the grill 2 feet away).

You can load up a shopping cart full of items as "guest" in the application after declining to create an account so it seems they have decided to wall off functionality behind an advertising engine.

It is similar to Bait-and-switch to purchase a $1,000 grill only to be prompted to sign up for yet another account to be able to use all the advertised features. Some $50 routers will broadcast an interface to log into and access/configure parameters and monitor traffic without signing up for an account with the manufacturer. The grills, however, hold functionality hostage.

Products

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Pit Boss Grills manufactures products such as pellet grills, pellet smokers, and fire pits.[1]

See also

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Link to relevant theme articles or companies with similar incidents.


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References

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  1. "All Grills". Pit Boss Grills. Archived from the original on 2026-07-19. Retrieved 2026-07-24.