NZXT: Difference between revisions - Consumer Rights Wiki

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===Hardware Warranty coverage issues===

Several reports of excessively difficult or denied warranty coverage issues on their 6-year Kraken coolers. One user reports being instructed to live stream<ref name=":0">{{Cite web |last=@aaradorn |date=3 Nov 2019 |title=NZXT warranty is a bit of a pain in the ass. Kraken x62 |url=https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/ |url-status=live |access-date=18 Mar 2025 |website=Linus Tech Tips Forum}}</ref> their warranty issue in their RMA process.<ref>{{Cite web |title=NZXT Customer Support is Refusing to Honor Warranty on Defective Part |url=https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |url-status=live |access-date=18 Mar 2025 |website=[[Reddit]]}}</ref><ref>{{Cite web |date=5 Dec 2024 |title=NZXT Controversy Discussion |url=https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/ |url-status=live |archive-url= |access-date=18 Mar 2025 |website=PCGamer}}</ref><ref name=":0" /><ref>{{Cite web |title=NZXT Gaming PCs - Warranty Claim and RMA FAQ |url=https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref>

Several reports of excessively difficult or denied warranty coverage issues on their 6-year Kraken coolers. One user reports being instructed to live stream<ref name=":0">{{Cite web |last=@aaradorn |date=3 Nov 2019 |title=NZXT warranty is a bit of a pain in the ass. Kraken x62 |url=https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/ |url-status=live |access-date=18 Mar 2025 |website=Linus Tech Tips Forum}}</ref> their warranty issue in their RMA process.<ref>{{Cite web |title=NZXT Customer Support is Refusing to Honor Warranty on Defective Part |url=https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |url-status=live |access-date=18 Mar 2025 |website=[[Reddit]] |archive-url=http://web.archive.org/web/20210205185321/https://old.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |archive-date=5 Feb 2021}}</ref><ref>{{Cite web |date=5 Dec 2024 |title=NZXT Controversy Discussion |url=https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/ |url-status=live |archive-url= |access-date=18 Mar 2025 |website=PCGamer}}</ref><ref name=":0" /><ref>{{Cite web |title=NZXT Gaming PCs - Warranty Claim and RMA FAQ |url=https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20260105073328/https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |archive-date=5 Jan 2026}}</ref>

==References==

[[Category:NZXT]]

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 ===Hardware Warranty coverage issues===
 {{Main|NZXT Flex}}
-Several reports of excessively difficult or denied warranty coverage issues on their 6-year Kraken coolers. One user reports being instructed to live stream<ref name=":0">{{Cite web |last=@aaradorn |date=3 Nov 2019 |title=NZXT warranty is a bit of a pain in the ass. Kraken x62 |url=https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/ |url-status=live |access-date=18 Mar 2025 |website=Linus Tech Tips Forum}}</ref> their warranty issue in their RMA process.<ref>{{Cite web |title=NZXT Customer Support is Refusing to Honor Warranty on Defective Part |url=https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |url-status=live |access-date=18 Mar 2025 |website=[[Reddit]]}}</ref><ref>{{Cite web |date=5 Dec 2024 |title=NZXT Controversy Discussion |url=https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/ |url-status=live |archive-url= |access-date=18 Mar 2025 |website=PCGamer}}</ref><ref name=":0" /><ref>{{Cite web |title=NZXT Gaming PCs - Warranty Claim and RMA FAQ |url=https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref>
+Several reports of excessively difficult or denied warranty coverage issues on their 6-year Kraken coolers. One user reports being instructed to live stream<ref name=":0">{{Cite web |last=@aaradorn |date=3 Nov 2019 |title=NZXT warranty is a bit of a pain in the ass. Kraken x62 |url=https://linustechtips.com/topic/1120097-nzxt-warranty-is-a-bit-of-a-pain-in-the-ass-kraken-x62/ |url-status=live |access-date=18 Mar 2025 |website=Linus Tech Tips Forum}}</ref> their warranty issue in their RMA process.<ref>{{Cite web |title=NZXT Customer Support is Refusing to Honor Warranty on Defective Part |url=https://www.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |url-status=live |access-date=18 Mar 2025 |website=[[Reddit]] |archive-url=http://web.archive.org/web/20210205185321/https://old.reddit.com/r/NZXT/comments/lde8z6/nzxt_customer_support_is_refusing_to_honor/ |archive-date=5 Feb 2021}}</ref><ref>{{Cite web |date=5 Dec 2024 |title=NZXT Controversy Discussion |url=https://forums.pcgamer.com/threads/nzxt-controversy-discussion.146859/ |url-status=live |archive-url= |access-date=18 Mar 2025 |website=PCGamer}}</ref><ref name=":0" /><ref>{{Cite web |title=NZXT Gaming PCs - Warranty Claim and RMA FAQ |url=https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20260105073328/https://support.nzxt.com/hc/en-us/articles/360023082054-NZXT-Gaming-PCs-Warranty-Claim-and-RMA-FAQ |archive-date=5 Jan 2026}}</ref>
 ==References==
 <references />
 [[Category:NZXT]]