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==Incidents==
==Incidents==
===Creators' lawsuit ''(Jan 2025)''===
===Creators' lawsuit ''(Jan 2025)''===
Online creators filed a class-action lawsuit against Capital One, alleging that the company used cookies to override the commissions that content creators would've earned through affiliate marketing<ref>{{Cite web |title=Capital One Browser Extension Scam Lawsuit Investigation |url=https://www.classlawgroup.com/capital-one-shopping-extension-scam-lawsuit |website=Class Law Group |url-status=live |archive-url=http://web.archive.org/web/20251114001429/https://www.classlawgroup.com/capital-one-shopping-extension-scam-lawsuit |archive-date=14 Nov 2025}}</ref><ref name=":0">{{Cite web |last=Stempel |first=Jonathan |date=18 Sep 2025 |title=Capital One settles social media creators' lawsuit |url=https://www.reuters.com/sustainability/boards-policy-regulation/capital-one-settles-social-media-creators-lawsuit-2025-09-18/ |website=Reuters}}</ref>. In their lawsuit, they claimed unjust enrichment by Capital One as well as intentional interference with contractual relations and conversion, among other claims<ref>{{Cite web |date=16 Jun 2025 |title=Consumer Protection: Capital One allegedly misappropriated commissions through browser extension |url=https://valawyersweekly.com/2025/06/16/consumer-protection-capital-one-allegedly-misappropriated-commissions-through-browser-extension/ |website=Virginia Lawyers Weekly |url-status=live |archive-url=http://web.archive.org/web/20250724121728/https://valawyersweekly.com/2025/06/16/consumer-protection-capital-one-allegedly-misappropriated-commissions-through-browser-extension/ |archive-date=24 Jul 2025}}</ref>. Capital One attempted to dismiss the case in June, then finally settled in September while admitting to no wrongdoing<ref name=":0" />.
Online creators filed a class-action lawsuit against Capital One, alleging that the company used [[Web cookie|cookies]] to override the commissions that content creators would've earned through affiliate marketing<ref>{{Cite web |title=Capital One Browser Extension Scam Lawsuit Investigation |url=https://www.classlawgroup.com/capital-one-shopping-extension-scam-lawsuit |website=Class Law Group |url-status=live |archive-url=http://web.archive.org/web/20251114001429/https://www.classlawgroup.com/capital-one-shopping-extension-scam-lawsuit |archive-date=14 Nov 2025}}</ref><ref name=":0">{{Cite web |last=Stempel |first=Jonathan |date=18 Sep 2025 |title=Capital One settles social media creators' lawsuit |url=https://www.reuters.com/sustainability/boards-policy-regulation/capital-one-settles-social-media-creators-lawsuit-2025-09-18/ |archive-url=https://ghostarchive.org/archive/Tno4r |archive-date=24 Feb 2026 |website=Reuters}}</ref>. In their lawsuit, they claimed unjust enrichment by Capital One as well as intentional interference with contractual relations and conversion, among other claims<ref>{{Cite web |date=16 Jun 2025 |title=Consumer Protection: Capital One allegedly misappropriated commissions through browser extension |url=https://valawyersweekly.com/2025/06/16/consumer-protection-capital-one-allegedly-misappropriated-commissions-through-browser-extension/ |website=Virginia Lawyers Weekly |url-status=live |archive-url=http://web.archive.org/web/20250724121728/https://valawyersweekly.com/2025/06/16/consumer-protection-capital-one-allegedly-misappropriated-commissions-through-browser-extension/ |archive-date=24 Jul 2025}}</ref>. Capital One attempted to dismiss the case in June, then finally settled in September while admitting to no wrongdoing<ref name=":0" />.


===Alleged fraudulent discounts===
===Alleged fraudulent discounts===
Many users have claimed Capital One Shopping advertises fraudulent discounts that don't actually exist. Capitaloneshopping.com holds a rating of 1.3 stars on Trust Pilot, with many reviewers claiming "fraudulent prices," calling the browser extension a "hoax," and stating how they feel "frustrated" and cheated.<ref>
Many users have claimed Capital One Shopping advertises fraudulent discounts that don't actually exist. Capitaloneshopping.com holds a rating of 1.3 stars on Trust Pilot, with many reviewers claiming "fraudulent prices," calling the browser extension a "hoax," and stating how they feel "frustrated" and cheated.<ref>
{{cite web
{{cite web |last= |first= |date=24 Feb 2026 |title=customers reviews on trustpilot as of 24 February 2026 |url=https://www.trustpilot.com/review/capitaloneshopping.com |archive-url=https://web.archive.org/web/20260224130004/https://www.trustpilot.com/review/capitaloneshopping.com |archive-date=24 Feb 2026 |website=Trustpilot}}</ref>
    |last=  
    |first=
    |title= customers reviews on trustpilot as of 6 November 2025
    |url= https://web.archive.org/web/20251106082625/https://www.trustpilot.com/review/capitaloneshopping.com
    |website= archive.org
    |date= 6 Nov 2025
    }}</ref>


==See also==
==See also==

Latest revision as of 14:39, 15 March 2026

Article Status Notice: This Article is a stub


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Capital One Shopping
Basic Information
Release Year 2020
Product Type Capital One, Browser extension
In Production Yes
Official Website https://capitaloneshopping.com/

Capital One Shopping is a free browser extension from Capital One that allows users to find discounts from various online retailers.

Consumer-impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

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Creators' lawsuit (Jan 2025)

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Online creators filed a class-action lawsuit against Capital One, alleging that the company used cookies to override the commissions that content creators would've earned through affiliate marketing[1][2]. In their lawsuit, they claimed unjust enrichment by Capital One as well as intentional interference with contractual relations and conversion, among other claims[3]. Capital One attempted to dismiss the case in June, then finally settled in September while admitting to no wrongdoing[2].

Alleged fraudulent discounts

[edit | edit source]

Many users have claimed Capital One Shopping advertises fraudulent discounts that don't actually exist. Capitaloneshopping.com holds a rating of 1.3 stars on Trust Pilot, with many reviewers claiming "fraudulent prices," calling the browser extension a "hoax," and stating how they feel "frustrated" and cheated.[4]

See also

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Honey browser plugin controversy

References

[edit | edit source]
  1. "Capital One Browser Extension Scam Lawsuit Investigation". Class Law Group. Archived from the original on 14 Nov 2025.
  2. 2.0 2.1 Stempel, Jonathan (18 Sep 2025). "Capital One settles social media creators' lawsuit". Reuters. Archived from the original on 24 Feb 2026.
  3. "Consumer Protection: Capital One allegedly misappropriated commissions through browser extension". Virginia Lawyers Weekly. 16 Jun 2025. Archived from the original on 24 Jul 2025.
  4. "customers reviews on trustpilot as of 24 February 2026". Trustpilot. 24 Feb 2026. Archived from the original on 24 Feb 2026.