Canary: Difference between revisions

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{{ProductLineCargo|ArticleType=Product|Category=Security Cameras|Company=Canary|Description=|InProduction=Yes|Logo= |ReleaseYear= |Website=https://canary.is}}

'''{{PAGENAME}}''' is a consumer security camera line (including Pro, View, and Flex cameras) produced by '''Canary''', a dedicated home security technology company founded in 2012. Based in New York, the company focuses on smart home surveillance and operates as a subsidiary of Smartfrog & Canary.

== Consumer impact summary ==

==Consumer impact summary==

The Canary line of home security devices were originally marketed as including a suite of free cloud-based services as part of the purchase price. Buyers report gradual ~~entshitification~~ has ensued, to the point that the original devices have lost most of their value, and the company discounts and sometimes gives away some of its products (previously ~$400) in order to gain customers for the monthly paid services that are now needed in order to restore functionality Canary products were initially sold with. This has lead to some consumers being skeptical towards the brand and doubtful they will spend money with them again.<ref>{{Cite web |title=Canary slashes features from free tier — cameras are no longer worth it |url=https://www.reddit.com/r/homedefense/comments/74e4jv/canary_slashes_features_from_free_tier_cameras/#:~:text=Id%20ask%20them%2C%20but%20they,to%20my%20support%20ticket%20:%2D/&text=Alternatively%2C%20invest%20in%20a%20hardware,you%20do%20for%20car%20insurance.&text=This%20is%20pretty%20much%20the,people%20who%20can%20run%20POE. |quote=I bought a couple Canary cameras a few months ago because they offered free 24h video clip history. They recently sent an email saying that their servers are overwhelmed, so they’ve changed the free tier to 1) only record 10 second clips 2) not record at night and 3) you won’t be able to download the recordings without paying for a monthly subscription.<br/>This sudden reduction in features seems to be a ruse to buy the monthly subscription, and I regret giving these clowns almost $400 for the cameras just to have them force an upsell on me. |archive-url=http://web.archive.org/web/20230612130631/https://old.reddit.com/r/homedefense/comments/74e4jv/canary_slashes_features_from_free_tier_cameras/ |archive-date=12 Jun 2023}}</ref>

The Canary line of home security devices were originally marketed as including a suite of free cloud-based services as part of the purchase price. Buyers report gradual [[enshittification]] has ensued, to the point that the original devices have lost most of their value, and the company discounts and sometimes gives away some of its products (previously ~$400) in order to gain customers for the monthly paid services that are now needed in order to restore functionality Canary products were initially sold with. This has lead to some consumers being skeptical towards the brand and doubtful they will spend money with them again.<ref name=":0">{{Cite web |title=Canary slashes features from free tier — cameras are no longer worth it |url=https://www.reddit.com/r/homedefense/comments/74e4jv/canary_slashes_features_from_free_tier_cameras/#:~:text=Id%20ask%20them%2C%20but%20they,to%20my%20support%20ticket%20:%2D/&text=Alternatively%2C%20invest%20in%20a%20hardware,you%20do%20for%20car%20insurance.&text=This%20is%20pretty%20much%20the,people%20who%20can%20run%20POE. |quote=I bought a couple Canary cameras a few months ago because they offered free 24h video clip history. They recently sent an email saying that their servers are overwhelmed, so they’ve changed the free tier to 1) only record 10 second clips 2) not record at night and 3) you won’t be able to download the recordings without paying for a monthly subscription.<br/>This sudden reduction in features seems to be a ruse to buy the monthly subscription, and I regret giving these clowns almost $400 for the cameras just to have them force an upsell on me. |archive-url=http://web.archive.org/web/20230612130631/https://old.reddit.com/r/homedefense/comments/74e4jv/canary_slashes_features_from_free_tier_cameras/ |archive-date=12 Jun 2023}}</ref>

All video is sent to the cloud, with all the privacy implications of that.

== ~~Incidents~~ ==

==Free tier enshittification==

~~This is a list of all consumer protection incidents related to this product line.~~

The free-with-purchase tier:

{{~~ProductLineCargo~~|~~ArticleType~~=~~Product~~|~~Category~~=~~Security Cameras~~|~~Company~~=~~Canary~~|~~Description=|InProduction=Yes|Logo= |ReleaseYear= |Website~~=https://canary.is}} <~~!--*''[[Example incident one]]'' (''date''): ''Short summary of the incident (could be the same as the summary preceding the article).''~~

*Video History: initially 7 days, later reduced to 24 hours, then 12 hours and then to limited 30-second clips, even if motion goes on for longer.<ref name=":0" /><ref>{{Cite web |title=Plan Pricing |url=http://canary.is/plans/ |url-status=deviated |archive-url=https://web.archive.org/web/20160412005458/https://canary.is/plans/ |archive-date=12 Apr 2016 |quote=12 Hours of Video History, 3 Video Downloads, 5 Video Bookmarks, Included}}</ref>

*''[[Example incident two]]'' (''date''):-->

== ~~Products~~ ==

*Night Mode, previously free, is now disabled for non-subscribers.<ref name=":1">{{Cite news |last=Lloyd |first=Craig |date=2017-10-06 |title=Canary’s Free Tier May Have Changed, But It Still Offers More Than Other Cams |url=https://www.howtogeek.com/328624/canarys-free-tier-may-have-changed-but-it-still-offers-more-than-other-cams/ |url-status=live |archive-url=https://web.archive.org/web/20230330201958/https://www.howtogeek.com/328624/canarys-free-tier-may-have-changed-but-it-still-offers-more-than-other-cams/ |archive-date=2023-03-30 |work=How-To-Geek}}</ref>

*Recording video while in Home Mode, previously free, is now disabled for non-subscribers.<ref name=":1" />

*Video downloads, previously free, are now disabled for non-subscribers.<ref name=":1" />

*

* Pro, View, and Flex cameras

==Products==

* Premium service (currently $20/mo)

~~== See also ==~~

*Pro, View, and Flex cameras

*Premium service (currently $20/mo)

* [[Enshittification]]

==See also==

== References ==

*[[Enshittification]]

==References==

[[Category:{{PAGENAME}}]]

@@ Line 1: / Line 1: @@
+{{ProductLineCargo|ArticleType=Product|Category=Security Cameras|Company=Canary|Description=|InProduction=Yes|Logo= |ReleaseYear= |Website=https://canary.is}}
 '''{{PAGENAME}}''' is a consumer security camera line (including Pro, View, and Flex cameras) produced by '''Canary''', a dedicated home security technology company founded in 2012. Based in New York, the company focuses on smart home surveillance and operates as a subsidiary of Smartfrog & Canary.
-== Consumer impact summary ==
+==Consumer impact summary==
-The Canary line of home security devices were originally marketed as including a suite of free cloud-based services as part of the purchase price.  Buyers report gradual entshitification has ensued, to the point that the original devices have lost most of their value, and the company discounts and sometimes gives away some of its products (previously ~$400) in order to gain customers for the monthly paid services that are now needed in order to restore functionality Canary products were initially sold with. This has lead to some consumers being skeptical towards the brand and doubtful they will spend money with them again.<ref>{{Cite web |title=Canary slashes features from free tier — cameras are no longer worth it |url=https://www.reddit.com/r/homedefense/comments/74e4jv/canary_slashes_features_from_free_tier_cameras/#:~:text=Id%20ask%20them%2C%20but%20they,to%20my%20support%20ticket%20:%2D/&text=Alternatively%2C%20invest%20in%20a%20hardware,you%20do%20for%20car%20insurance.&text=This%20is%20pretty%20much%20the,people%20who%20can%20run%20POE. |quote=I bought a couple Canary cameras a few months ago because they offered free 24h video clip history. They recently sent an email saying that their servers are overwhelmed, so they’ve changed the free tier to 1) only record 10 second clips 2) not record at night and 3) you won’t be able to download the recordings without paying for a monthly subscription.<br/>This sudden reduction in features seems to be a ruse to buy the monthly subscription, and I regret giving these clowns almost $400 for the cameras just to have them force an upsell on me. |archive-url=http://web.archive.org/web/20230612130631/https://old.reddit.com/r/homedefense/comments/74e4jv/canary_slashes_features_from_free_tier_cameras/ |archive-date=12 Jun 2023}}</ref>
+The Canary line of home security devices were originally marketed as including a suite of free cloud-based services as part of the purchase price.  Buyers report gradual [[enshittification]] has ensued, to the point that the original devices have lost most of their value, and the company discounts and sometimes gives away some of its products (previously ~$400) in order to gain customers for the monthly paid services that are now needed in order to restore functionality Canary products were initially sold with. This has lead to some consumers being skeptical towards the brand and doubtful they will spend money with them again.<ref name=":0">{{Cite web |title=Canary slashes features from free tier — cameras are no longer worth it |url=https://www.reddit.com/r/homedefense/comments/74e4jv/canary_slashes_features_from_free_tier_cameras/#:~:text=Id%20ask%20them%2C%20but%20they,to%20my%20support%20ticket%20:%2D/&text=Alternatively%2C%20invest%20in%20a%20hardware,you%20do%20for%20car%20insurance.&text=This%20is%20pretty%20much%20the,people%20who%20can%20run%20POE. |quote=I bought a couple Canary cameras a few months ago because they offered free 24h video clip history. They recently sent an email saying that their servers are overwhelmed, so they’ve changed the free tier to 1) only record 10 second clips 2) not record at night and 3) you won’t be able to download the recordings without paying for a monthly subscription.<br/>This sudden reduction in features seems to be a ruse to buy the monthly subscription, and I regret giving these clowns almost $400 for the cameras just to have them force an upsell on me. |archive-url=http://web.archive.org/web/20230612130631/https://old.reddit.com/r/homedefense/comments/74e4jv/canary_slashes_features_from_free_tier_cameras/ |archive-date=12 Jun 2023}}</ref>
 All video is sent to the cloud, with all the privacy implications of that.
-== Incidents ==
+==Free tier enshittification==
-This is a list of all consumer protection incidents related to this product line.
+The free-with-purchase tier:
-{{ProductLineCargo|ArticleType=Product|Category=Security Cameras|Company=Canary|Description=|InProduction=Yes|Logo= |ReleaseYear= |Website=https://canary.is}} <!--*''[[Example incident one]]'' (''date''): ''Short summary of the incident (could be the same as the summary preceding the article).''
+*Video History: initially 7 days, later reduced to 24 hours, then 12 hours and then to limited 30-second clips, even if motion goes on for longer.<ref name=":0" /><ref>{{Cite web |title=Plan Pricing |url=http://canary.is/plans/ |url-status=deviated |archive-url=https://web.archive.org/web/20160412005458/https://canary.is/plans/ |archive-date=12 Apr 2016 |quote=12 Hours of Video History, 3 Video Downloads, 5 Video Bookmarks, Included}}</ref>
-*''[[Example incident two]]'' (''date''):-->
-== Products ==
+*Night Mode, previously free, is now disabled for non-subscribers.<ref name=":1">{{Cite news |last=Lloyd |first=Craig |date=2017-10-06 |title=Canary’s Free Tier May Have Changed, But It Still Offers More Than Other Cams |url=https://www.howtogeek.com/328624/canarys-free-tier-may-have-changed-but-it-still-offers-more-than-other-cams/ |url-status=live |archive-url=https://web.archive.org/web/20230330201958/https://www.howtogeek.com/328624/canarys-free-tier-may-have-changed-but-it-still-offers-more-than-other-cams/ |archive-date=2023-03-30 |work=How-To-Geek}}</ref>
+*Recording video while in Home Mode, previously free, is now disabled for non-subscribers.<ref name=":1" />
+*Video downloads, previously free, are now disabled for non-subscribers.<ref name=":1" />
+*<!-- I think they ~disabled the air quality monitoring too.  -->
-* Pro, View, and Flex cameras
+==Products==
-* Premium service (currently $20/mo)
-== See also ==
+*Pro, View, and Flex cameras
+*Premium service (currently $20/mo)
-* [[Enshittification]]
+==See also==
-== References ==
+*[[Enshittification]]
+==References==
 <references />
+[[Category:{{PAGENAME}}]]