Eight Sleep: Difference between revisions
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*'''Retroactive subscription requirement:''' Around 2023, Eight Sleep implemented a mandatory subscription model, placing previously free features behind a paywall ranging from $199 to $299 annually.<ref>{{cite web |url=https://powermoves.blog/health/eight-sleep-review/ |title=Eight Sleep Pod 5 Cover Review: Insights After Four Years as a User |website=Power Moves |date=2025-09-08 |access-date=2025-09-12 |archive-url=http://web.archive.org/web/20251226054240/https://powermoves.blog/health/eight-sleep-review/ |archive-date=26 Dec 2025}}</ref> | *'''Retroactive subscription requirement:''' Around 2023, Eight Sleep implemented a mandatory subscription model, placing previously free features behind a paywall ranging from $199 to $299 annually.<ref>{{cite web |url=https://powermoves.blog/health/eight-sleep-review/ |title=Eight Sleep Pod 5 Cover Review: Insights After Four Years as a User |website=Power Moves |date=2025-09-08 |access-date=2025-09-12 |archive-url=http://web.archive.org/web/20251226054240/https://powermoves.blog/health/eight-sleep-review/ |archive-date=26 Dec 2025}}</ref> | ||
*'''Security vulnerabilities:''' Security researchers discovered SSH backdoors and exposed AWS keys in February 2025 that could allow unauthorized access to customers' home networks.<ref>{{cite web |url=https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed |title=Removing Jeff Bezos From My Bed |website=Truffle Security Co. |date=2025-02-21 |access-date=2025-09-12 |archive-url=http://web.archive.org/web/20251114111323/https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed |archive-date=14 Nov 2025}}</ref> | *'''Security vulnerabilities:''' Security researchers discovered SSH backdoors and exposed AWS keys in February 2025 that could allow unauthorized access to customers' home networks.<ref>{{cite web |url=https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed |title=Removing Jeff Bezos From My Bed |website=Truffle Security Co. |date=2025-02-21 |access-date=2025-09-12 |archive-url=http://web.archive.org/web/20251114111323/https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed |archive-date=14 Nov 2025}}</ref> | ||
*'''False discount allegations:''' A class action lawsuit filed in 2025 alleges the company engaged in deceptive pricing practices.<ref>{{cite web |url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/eight-sleep-sued-for-alleged-false-discounts-on-luxury-bedding-products/ | | *'''False discount allegations:''' A class action lawsuit filed in 2025 alleges the company engaged in deceptive pricing practices.<ref name=":0">{{cite web |date=2025-05-09 |title=Eight Sleep sued for alleged false discounts on luxury bedding products |url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/eight-sleep-sued-for-alleged-false-discounts-on-luxury-bedding-products/ |url-status=live |archive-url=http://web.archive.org/web/20260223042206/https://topclassactions.com/lawsuit-settlements/lawsuit-news/eight-sleep-sued-for-alleged-false-discounts-on-luxury-bedding-products/ |archive-date=2026-02-23 |access-date=2025-09-12 |website=Top Class Actions}}</ref> | ||
*'''Consumer complaints:''' The Better Business Bureau profile shows numerous complaints filed against the company, with issues including product failures after warranty expiration and poor customer service.<ref>{{cite web |url=https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 |title=Eight - BBB Business Profile |website=Better Business Bureau |access-date=2025-09-12 |archive-url=http://web.archive.org/web/20240120002830/https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 |archive-date=20 Jan 2024}}</ref> | *'''Consumer complaints:''' The Better Business Bureau profile shows numerous complaints filed against the company, with issues including product failures after warranty expiration and poor customer service.<ref>{{cite web |url=https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 |title=Eight - BBB Business Profile |website=Better Business Bureau |access-date=2025-09-12 |archive-url=http://web.archive.org/web/20240120002830/https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 |archive-date=20 Jan 2024}}</ref> | ||
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===False discount pricing lawsuit=== | ===False discount pricing lawsuit=== | ||
In 2025, consumers Tushar Chopra and Brian Delshad filed a class action lawsuit against Eight Sleep Inc. in California federal court, alleging the company engaged in deceptive pricing practices.<ref | In 2025, consumers Tushar Chopra and Brian Delshad filed a class action lawsuit against Eight Sleep Inc. in California federal court, alleging the company engaged in deceptive pricing practices.<ref name=":0" /> | ||
====Allegations==== | ====Allegations==== | ||