Colgate: Difference between revisions

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===Removal of app features (''2024'')===

In October 2024, users of the "Colgate Connect" (previously "hum") application received pop-up notifications regarding the deprecation of previously existing features, such as "GoPirate!" and "mind your speed".<ref>{{Cite web |author=ChickenLover_YT |date=16 Oct 2024 |title=ChickenLover_YT on X |url=https://nitter.us.catsarch.com/ChickenLover_YT/status/1846675967369986129 |url-status=live |archive-url=https://megalodon.jp/2026-0322-0346-19/https://nitter.us.catsarch.com:443/ChickenLover_YT/status/1846675967369986129 |archive-date=21 Mar 2026 |access-date=19 Mar 2026 |website=[[X]] |quote=That moment when your toothbrush app removes over half of its brushing activities for no clear reason. This includes: *Mind Your Speed *Test Your Angles *GoPirate whats happening @Colgate?}}</ref> In December, more features were removed such as "test your angles" and "whitening reminders".<ref name="appstore">{{Cite web |author= |title=Colgate Connect on the App Store |url=https://apps.apple.com/us/app/colgate-connect/id1505852279 |website=[[Apple]] |date= |access-date=19 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250311165224/https://apps.apple.com/us/app/colgate-connect/id1505852279 |archive-date=11 Mar 2025}}</ref> Around this time, the "hum" brand of toothbrushes were quietly discontinued, with existing users not being aware of where to get new brush heads.<ref>{{Cite web |author=MiniJoules |title=Is Colgate Hum being discontinued/phased out? |url=https://old.reddit.com/r/Teethcare/comments/1exr297/is_colgate_hum_being_discontinuedphased_out/ |website=[[Reddit]] |date=21 Aug 2024 |access-date=19 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20260222214154/https://old.reddit.com/r/Teethcare/comments/1exr297/is_colgate_hum_being_discontinuedphased_out/ |archive-date=22 Feb 2026}}</ref> Most of the app features did not rely on a constant connection to servers, which made the removal of the app's features all the more confusing to its users.<ref>{{Cite web |author= |title=Colgate Connect - Apps on Google Play |url=https://play.google.com/store/apps/details?id=com.colgate.hum |website=[[Google]] |date= |access-date=25 Mar 2025 |url-status=live |archive-url=https://web.archive.org/web/20250311165146/https://play.google.com/store/apps/details?id=com.colgate.hum |archive-date=11 Mar 2025}}</ref>

On April 29, 2026, a pop-up message appeared in the app stating the app will be discontinued on December 11 while stating existing brushes will continue to function without the app.<ref>{{Cite web|url=https://shop.colgate.com/pages/colgate-connect-retirement|title=Colgate Connect Retirement|work=Colgate|access-date=2026-04-29}}</ref> It is also noted in their FAQ post that user data after the shutdown would "either be deleted or anonymized such that any information retained will not be identifiable".

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File:Colgate Connect screenshot 5.jpg|App update notes

File:Colgate Connect screenshot 6.jpg|Popup for Journal deprecation

File:Colgate Connect shutdown screenshot.png|Popup for app discontinuation

</gallery>

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 ===Removal of app features (''2024'')===
 In October 2024, users of the "Colgate Connect" (previously "hum") application received pop-up notifications regarding the deprecation of previously existing features, such as "GoPirate!" and "mind your speed".<ref>{{Cite web |author=ChickenLover_YT |date=16 Oct 2024 |title=ChickenLover_YT on X |url=https://nitter.us.catsarch.com/ChickenLover_YT/status/1846675967369986129 |url-status=live |archive-url=https://megalodon.jp/2026-0322-0346-19/https://nitter.us.catsarch.com:443/ChickenLover_YT/status/1846675967369986129 |archive-date=21 Mar 2026 |access-date=19 Mar 2026 |website=[[X]] |quote=That moment when your toothbrush app removes over half of its brushing activities for no clear reason. This includes: *Mind Your Speed *Test Your Angles *GoPirate whats happening @Colgate?}}</ref> In December, more features were removed such as "test your angles" and "whitening reminders".<ref name="appstore">{{Cite web |author= |title=Colgate Connect on the App Store |url=https://apps.apple.com/us/app/colgate-connect/id1505852279 |website=[[Apple]] |date= |access-date=19 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250311165224/https://apps.apple.com/us/app/colgate-connect/id1505852279 |archive-date=11 Mar 2025}}</ref> Around this time, the "hum" brand of toothbrushes were quietly discontinued, with existing users not being aware of where to get new brush heads.<ref>{{Cite web |author=MiniJoules |title=Is Colgate Hum being discontinued/phased out? |url=https://old.reddit.com/r/Teethcare/comments/1exr297/is_colgate_hum_being_discontinuedphased_out/ |website=[[Reddit]] |date=21 Aug 2024 |access-date=19 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20260222214154/https://old.reddit.com/r/Teethcare/comments/1exr297/is_colgate_hum_being_discontinuedphased_out/ |archive-date=22 Feb 2026}}</ref> Most of the app features did not rely on a constant connection to servers, which made the removal of the app's features all the more confusing to its users.<ref>{{Cite web |author= |title=Colgate Connect - Apps on Google Play |url=https://play.google.com/store/apps/details?id=com.colgate.hum |website=[[Google]] |date= |access-date=25 Mar 2025 |url-status=live |archive-url=https://web.archive.org/web/20250311165146/https://play.google.com/store/apps/details?id=com.colgate.hum |archive-date=11 Mar 2025}}</ref>
+On April 29, 2026, a pop-up message appeared in the app stating the app will be discontinued on December 11 while stating existing brushes will continue to function without the app.<ref>{{Cite web|url=https://shop.colgate.com/pages/colgate-connect-retirement|title=Colgate Connect Retirement|work=Colgate|access-date=2026-04-29}}</ref> It is also noted in their FAQ post that user data after the shutdown would "either be deleted or anonymized such that any information retained will not be identifiable".
 <gallery mode="packed" heights="182px">
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 File:Colgate Connect screenshot 5.jpg|App update notes
 File:Colgate Connect screenshot 6.jpg|Popup for Journal deprecation
+File:Colgate Connect shutdown screenshot.png|Popup for app discontinuation
 </gallery>