Crunchyroll: Difference between revisions
m →Inclusion of forced arbitration in Terms of Service (2025): fixed a typo |
|||
| (2 intermediate revisions by 2 users not shown) | |||
| Line 1: | Line 1: | ||
{{Stub}} | |||
{{ProductCargo | {{ProductCargo | ||
|Company=Sony Group Corporation | |Company=Sony Group Corporation | ||
| Line 4: | Line 5: | ||
|InProduction=Yes | |InProduction=Yes | ||
|ArticleType=Service | |ArticleType=Service | ||
|Logo=Crunchyroll.svg | |||
|Category=Streaming Services | |Category=Streaming Services | ||
|Website=https://www.crunchyroll.com/ | |Website=https://www.crunchyroll.com/ | ||
| Line 14: | Line 16: | ||
==Incidents== | ==Incidents== | ||
This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | ||
===Inclusion of forced arbitration in Terms of Service ( | ===Inclusion of forced arbitration in Terms of Service (2025)=== | ||
{{ | {{Excerpt|Inclusion of forced arbitration in Crunchyroll January 2025 TOS update}} | ||
===Data breach ( | ===Data breach (2026)=== | ||
In March 2026, the customer service platform was hacked and data from recent support tickets. The hacker claimed to take 8.8 million tickets and information from 6.8 million users. Data taken includes users' name, location, e-mail address, IP address, and credit card info (in some of the cases including the complete numbers of the cards). | In March 2026, the customer service platform was hacked and data from recent support tickets. The hacker claimed to take 8.8 million tickets and information from 6.8 million users. Data taken includes users' name, location, e-mail address, IP address, and credit card info (in some of the cases including the complete numbers of the cards). | ||
<ref>{{Cite web |last=Abrams |first=Lawrence |date=23 Mar 2026 |title=Crunchyroll probes breach after hacker claims to steal 6.8M users' data |url=https://www.bleepingcomputer.com/news/security/crunchyroll-probes-breach-after-hacker-claims-to-steal-68m-users-data/ |url-status=live |archive-url=https://web.archive.org/web/20260323195546/https://www.bleepingcomputer.com/news/security/crunchyroll-probes-breach-after-hacker-claims-to-steal-68m-users-data/ |archive-date=2026-03-23 |access-date=23 Mar 2026 |website=BleepingComputer}}</ref> | <ref>{{Cite web |last=Abrams |first=Lawrence |date=23 Mar 2026 |title=Crunchyroll probes breach after hacker claims to steal 6.8M users' data |url=https://www.bleepingcomputer.com/news/security/crunchyroll-probes-breach-after-hacker-claims-to-steal-68m-users-data/ |url-status=live |archive-url=https://web.archive.org/web/20260323195546/https://www.bleepingcomputer.com/news/security/crunchyroll-probes-breach-after-hacker-claims-to-steal-68m-users-data/ |archive-date=2026-03-23 |access-date=23 Mar 2026 |website=BleepingComputer}}</ref> | ||
==See also== | ==See also== | ||
*[[Netflix]] | |||
*[[Amazon]] | |||
*[[Disney+]] | |||
*[[HBO Max]] | |||
==References== | ==References== | ||
Latest revision as of 15:54, 18 May 2026
❗This article is a stub. You can help by expanding it.
#appeals channel in either Zulip or Discord to request removal.An article may be flagged as a stub when it is missing major elements needed to make it useful to a reader. You can help by adding missing sections, verifiable sources, relevant company policies and communications, etc. to make the article more complete.
| Basic Information | |
|---|---|
| Release Year | 2006 |
| Product Type | Streaming Services |
| In Production | Yes |
| Official Website | https://www.crunchyroll.com/ |
Crunchyroll is a US-based streaming platform dedicated to anime, owned by Sony. It was Launched on May 14, 2006.
Consumer-impact summary
[edit | edit source]
Incidents
[edit | edit source]This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Crunchyroll category.
Inclusion of forced arbitration in Terms of Service (2025)
[edit | edit source]On January 30, 2025, Crunchyroll emailed US users of its server about an update to its terms of service through email and notifications on login. There were two main updates to the terms of service - forced arbitration and a class action-lawsuit waiver, and an update to account usage guidelines. The messaging about these changes did not mention any means of opting out of these changes or give any warning - they are effective as soon as users click continue on the site or continue to use the service.
Data breach (2026)
[edit | edit source]In March 2026, the customer service platform was hacked and data from recent support tickets. The hacker claimed to take 8.8 million tickets and information from 6.8 million users. Data taken includes users' name, location, e-mail address, IP address, and credit card info (in some of the cases including the complete numbers of the cards). [1]
See also
[edit | edit source]References
[edit | edit source]- ↑ Abrams, Lawrence (23 Mar 2026). "Crunchyroll probes breach after hacker claims to steal 6.8M users' data". BleepingComputer. Archived from the original on 2026-03-23. Retrieved 23 Mar 2026.