Nissan EVconnect application shutdowns (UK): Difference between revisions
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===CARWINGS and NissanConnect EV=== | ===CARWINGS and NissanConnect EV=== | ||
Nissan's connected vehicle services originated in 1997 with a telematics service called Compass Link, used in Japanese domestic models. When the first-generation Nissan Leaf launched in December 2010, Nissan integrated a system called CARWINGS that allowed owners to monitor battery charge, schedule charging, and activate climate control remotely via a mobile app.<ref name="carscoops-2024">{{Cite web |date=2024-03 |title=Nissan To Deactivate Key Features From Early EVs |url=https://www.carscoops.com/2024/03/nissan-to-deactivate-key-features-from-early-evs/ |access-date=2026-03-25 |website=Carscoops}}</ref> | Nissan's connected vehicle services originated in 1997 with a telematics service called Compass Link, used in Japanese domestic models. When the first-generation Nissan Leaf launched in December 2010, Nissan integrated a system called CARWINGS that allowed owners to monitor battery charge, schedule charging, and activate climate control remotely via a mobile app.<ref name="carscoops-2024">{{Cite web |last=Smith |first=Sam D. |date=2024-03-05 |title=Nissan To Deactivate Key Features From Early EVs |url=https://www.carscoops.com/2024/03/nissan-to-deactivate-key-features-from-early-evs/ |access-date=2026-03-25 |website=Carscoops}}</ref> | ||
On September 29, 2015, Nissan rebranded CARWINGS to NissanConnect EV. The app provided remote climate control (pre-heating in winter, cooling in summer), charging start/stop, battery state-of-charge monitoring, charging schedule management, and vehicle location services. These features were marketed as core selling points for the Leaf and the e-NV200 commercial van.<ref name="carscoops-2024" /> | On September 29, 2015, Nissan rebranded CARWINGS to NissanConnect EV. The app provided remote climate control (pre-heating in winter, cooling in summer), charging start/stop, battery state-of-charge monitoring, charging schedule management, and vehicle location services. These features were marketed as core selling points for the Leaf and the e-NV200 commercial van.<ref name="carscoops-2024" /> | ||
===2016 network transition=== | ===2016 network transition=== | ||
In the US, the first-generation Leaf (2011-2015 SV and SL trims) shipped with telematics control units (TCUs) that communicated over AT&T's 2G network. When AT&T announced it would shut down its 2G network on December 31, 2016, Nissan offered affected owners a hardware upgrade to 3G TCUs. Owners of 2015 models received the upgrade free of charge. Owners of 2011-2014 models paid $199.<ref name="greencar-3g">{{Cite web |date=2016-12 |title=Nissan offers 2G Leaf owners a $199 3G upgrade, with just 24 days left |url=https://www.greencarreports.com/news/1107682_nissan-offers-2g-leaf-owners-a-199-3g-upgrade-with-just-24-days-left |access-date=2026-03-25 |website=Green Car Reports}}</ref> | In the US, the first-generation Leaf (2011-2015 SV and SL trims) shipped with telematics control units (TCUs) that communicated over AT&T's 2G network. When AT&T announced it would shut down its 2G network on December 31, 2016, Nissan offered affected owners a hardware upgrade to 3G TCUs. Owners of 2015 models received the upgrade free of charge. Owners of 2011-2014 models paid $199.<ref name="greencar-3g">{{Cite web |last=Edelstein |first=Stephen |date=2016-12-08 |title=Nissan offers 2G Leaf owners a $199 3G upgrade, with just 24 days left |url=https://www.greencarreports.com/news/1107682_nissan-offers-2g-leaf-owners-a-199-3g-upgrade-with-just-24-days-left |access-date=2026-03-25 |website=Green Car Reports}}</ref> | ||
Nissan didn't publicly announce the $199 upgrade cost until early December 2016, leaving owners just 24 days before the 2G network went dark. Approximately 55,000 vehicles required the upgrade.<ref name="greencar-3g" /> | Nissan didn't publicly announce the $199 upgrade cost until early December 2016, leaving owners just 24 days before the 2G network went dark. Approximately 55,000 vehicles required the upgrade.<ref name="greencar-3g" /> | ||
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==Nissan's response== | ==Nissan's response== | ||
Nissan attributed the shutdown to "the legacy architecture of the current platform," stating that it "cannot be upgraded to support future enhancements or align with our ongoing development plans."<ref name="examinerlive">{{Cite web |date=2026-03 |title=Nissan Leaf car owners facing unwelcome change from March 30 |url=https://www.examinerlive.co.uk/news/uk-world-news/nissan-leaf-car-owners-facing-33591509 |access-date=2026-03-25 |website=Yorkshire Live}}</ref> | Nissan attributed the shutdown to "the legacy architecture of the current platform," stating that it "cannot be upgraded to support future enhancements or align with our ongoing development plans."<ref name="examinerlive">{{Cite web |last=Rodger |first=James |date=2026-03-14 |title=Nissan Leaf car owners facing unwelcome change from March 30 |url=https://www.examinerlive.co.uk/news/uk-world-news/nissan-leaf-car-owners-facing-33591509 |access-date=2026-03-25 |website=Yorkshire Live}}</ref> | ||
When owners asked about hardware upgrades, Nissan said no retrofit was available: "The current hardware is linked to the existing technical platform, which does not support upgrades. Nissan is focusing on delivering next-generation connectivity solutions in future vehicle models."<ref name="guardian" /> Nissan also stated that third-party applications "will not be possible" and that the shutdown "also applies to any third-party applications, which will no longer be able to access remote features for your vehicle."<ref name="guardian" /> | When owners asked about hardware upgrades, Nissan said no retrofit was available: "The current hardware is linked to the existing technical platform, which does not support upgrades. Nissan is focusing on delivering next-generation connectivity solutions in future vehicle models."<ref name="guardian" /> Nissan also stated that third-party applications "will not be possible" and that the shutdown "also applies to any third-party applications, which will no longer be able to access remote features for your vehicle."<ref name="guardian" /> | ||
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==Third-party alternatives== | ==Third-party alternatives== | ||
Despite Nissan's statement that third-party apps won't work{{CitationNeeded}}, there are two available solutions. | Despite Nissan's statement that third-party apps won't work{{CitationNeeded}}, there are two available solutions. | ||
* The open-source '''Open Vehicle Monitoring System (OVMS)''' provides a hardware workaround. | *The open-source '''Open Vehicle Monitoring System (OVMS)''' provides a hardware workaround. | ||
* The open-source '''OpenCARWINGS''' uses existing hardware paired with server software. | *The open-source '''OpenCARWINGS''' uses existing hardware paired with server software. | ||
OVMS v3 supports all Leaf ZE0 and ZE1 models and all e-NV200 models. The hardware kit costs approximately $200 and includes a 4G/LTE cellular modem that connects to the vehicle's OBD-II diagnostic port.<ref name="ovms">{{Cite web |title=Nissan Leaf/e-NV200 - Open Vehicles documentation |url=https://docs.openvehicles.com/en/latest/components/vehicle_nissanleaf/docs/index.html |access-date=2026-03-25 |website=Open Vehicles}}</ref> | OVMS v3 supports all Leaf ZE0 and ZE1 models and all e-NV200 models. The hardware kit costs approximately $200 and includes a 4G/LTE cellular modem that connects to the vehicle's OBD-II diagnostic port.<ref name="ovms">{{Cite web |title=Nissan Leaf/e-NV200 - Open Vehicles documentation |url=https://docs.openvehicles.com/en/latest/components/vehicle_nissanleaf/docs/index.html |access-date=2026-03-25 |website=Open Vehicles}}</ref> | ||
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[[Category:Nissan]] | [[Category:Nissan]] | ||
[[Category:Planned | [[Category:Planned obsolescence]] | ||
[[Category:App | [[Category:App discontinuation]] | ||