TeamViewer terminates perpetual licenses: Difference between revisions

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Perpetual license pricing was tiered. A single-computer Business license cost roughly $650, while multi-computer licenses ran around $1,300 CAD.<ref name="caretech">{{Cite web |last=CareTech Computing |date=19 Feb 2018 |title=Don't like TeamViewer's subscription pricing? Here's an alternative for you |url=https://www.caretech.io/2018/02/19/dont-like-teamviewers-subscription-pricing-heres-an-alternative-for-you/ |access-date=28 Mar 2026}}</ref> Version upgrades (e.g., v10 to v12) cost an additional $639 or more.<ref name="caretech" />

In 2014, private equity firm Permira Holdings acquired TeamViewer & restructured the company toward recurring revenue.<ref name="permira" /> On September 25, 2019, TeamViewer conducted its IPO on the Frankfurt Stock Exchange at €26.25 per share.<ref name="permira" /> Under Permira's ownership, TeamViewer transformed into a pure SaaS provider; the company's revenue grew from approximately €100 million at acquisition to roughly €700 million by the time Permira completed its exit in September 2025.<ref name="permira" />

In 2014, [[wikipedia:Private_equity_firm|private equity firm]] Permira Holdings acquired TeamViewer & restructured the company toward recurring revenue.<ref name="permira" /> On September 25, 2019, TeamViewer conducted its IPO on the Frankfurt Stock Exchange at €26.25 per share.<ref name="permira" /> Under Permira's ownership, TeamViewer transformed into a pure SaaS provider; the company's revenue grew from approximately €100 million at acquisition to roughly €700 million by the time Permira completed its exit in September 2025.<ref name="permira" />

TeamViewer 12, released in November 2016, was the last version widely sold with a perpetual license.<ref name="tv12-release">{{Cite web |title=The Final Version of TeamViewer 12 is Here! |date=29 Nov 2016 |url=https://community.teamviewer.com/English/discussion/1081/the-final-version-of-teamviewer-12-is-here |access-date=28 Mar 2026 |website=TeamViewer Community}}</ref> TeamViewer's own end-of-support announcement describes versions 11 & 12 as "the last versions of TeamViewer that were not subscription based."<ref name="announcement" /> The company no longer offers perpetual licenses.<ref name="subscription">{{Cite web |title=All about subscription |url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ |access-date=28 Mar 2026 |website=TeamViewer Support}}</ref> Perpetual licenses purchased before the switch were supposed to remain valid. Forum users in the TeamViewer community cited what they described as a 10-year server availability guarantee in their license agreements.<ref name="forum-eula-claim">{{Cite web |title=TeamViewer 9 & 10 End-of-Life (page 7) |url=https://community.teamviewer.com/English/discussion/108667/teamviewer-9-10-end-of-life/p7 |access-date=28 Mar 2026 |website=TeamViewer Community}}</ref> Archived copies of the EULA from 2017, retrieved via the Wayback Machine, do not contain such a clause; Section 5 covers customer obligations & makes no mention of server availability.<ref name="eula-archived">{{Cite web |title=TeamViewer End-User License Agreement (archived 29 Jun 2017) |url=https://web.archive.org/web/20170629123344/https://www.teamviewer.com/en/eula/ |access-date=28 Mar 2026 |website=TeamViewer (via Wayback Machine)}}</ref> When versions 8 through 10 reached end-of-life in 2021, a TeamViewer staff member acknowledged a commitment to "10 years of server service from purchase year" for those license holders.<ref name="v910-eol" />

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'''How does this affect you?'''

* After the above date, licenses for TeamViewer '''11 and 12 will no longer be supported''' on our global network infrastructure.

*After the above date, licenses for TeamViewer '''11 and 12 will no longer be supported''' on our global network infrastructure.

* You will still be able to use these versions for local (LAN) connections, where both devices are on the same network, but internet-based remote sessions will no longer be available.

*You will still be able to use these versions for local (LAN) connections, where both devices are on the same network, but internet-based remote sessions will no longer be available.

'''Why this change?'''

@@ Line 22: / Line 22: @@
 Perpetual license pricing was tiered. A single-computer Business license cost roughly $650, while multi-computer licenses ran around $1,300 CAD.<ref name="caretech">{{Cite web |last=CareTech Computing |date=19 Feb 2018 |title=Don't like TeamViewer's subscription pricing? Here's an alternative for you |url=https://www.caretech.io/2018/02/19/dont-like-teamviewers-subscription-pricing-heres-an-alternative-for-you/ |access-date=28 Mar 2026}}</ref> Version upgrades (e.g., v10 to v12) cost an additional $639 or more.<ref name="caretech" />
-In 2014, private equity firm Permira Holdings acquired TeamViewer & restructured the company toward recurring revenue.<ref name="permira" /> On September 25, 2019, TeamViewer conducted its IPO on the Frankfurt Stock Exchange at €26.25 per share.<ref name="permira" /> Under Permira's ownership, TeamViewer transformed into a pure SaaS provider; the company's revenue grew from approximately €100 million at acquisition to roughly €700 million by the time Permira completed its exit in September 2025.<ref name="permira" />
+In 2014, [[wikipedia:Private_equity_firm|private equity firm]] Permira Holdings acquired TeamViewer & restructured the company toward recurring revenue.<ref name="permira" /> On September 25, 2019, TeamViewer conducted its IPO on the Frankfurt Stock Exchange at €26.25 per share.<ref name="permira" /> Under Permira's ownership, TeamViewer transformed into a pure SaaS provider; the company's revenue grew from approximately €100 million at acquisition to roughly €700 million by the time Permira completed its exit in September 2025.<ref name="permira" />
 TeamViewer 12, released in November 2016, was the last version widely sold with a perpetual license.<ref name="tv12-release">{{Cite web |title=The Final Version of TeamViewer 12 is Here! |date=29 Nov 2016 |url=https://community.teamviewer.com/English/discussion/1081/the-final-version-of-teamviewer-12-is-here |access-date=28 Mar 2026 |website=TeamViewer Community}}</ref> TeamViewer's own end-of-support announcement describes versions 11 & 12 as "the last versions of TeamViewer that were not subscription based."<ref name="announcement" /> The company no longer offers perpetual licenses.<ref name="subscription">{{Cite web |title=All about subscription |url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ |access-date=28 Mar 2026 |website=TeamViewer Support}}</ref> Perpetual licenses purchased before the switch were supposed to remain valid. Forum users in the TeamViewer community cited what they described as a 10-year server availability guarantee in their license agreements.<ref name="forum-eula-claim">{{Cite web |title=TeamViewer 9 & 10 End-of-Life (page 7) |url=https://community.teamviewer.com/English/discussion/108667/teamviewer-9-10-end-of-life/p7 |access-date=28 Mar 2026 |website=TeamViewer Community}}</ref> Archived copies of the EULA from 2017, retrieved via the Wayback Machine, do not contain such a clause; Section 5 covers customer obligations & makes no mention of server availability.<ref name="eula-archived">{{Cite web |title=TeamViewer End-User License Agreement (archived 29 Jun 2017) |url=https://web.archive.org/web/20170629123344/https://www.teamviewer.com/en/eula/ |access-date=28 Mar 2026 |website=TeamViewer (via Wayback Machine)}}</ref> When versions 8 through 10 reached end-of-life in 2021, a TeamViewer staff member acknowledged a commitment to "10 years of server service from purchase year" for those license holders.<ref name="v910-eol" />
@@ Line 46: / Line 46: @@
 '''How does this affect you?'''
-* After the above date, licenses for TeamViewer '''11 and 12 will no longer be supported''' on our global network infrastructure.
+*After the above date, licenses for TeamViewer '''11 and 12 will no longer be supported''' on our global network infrastructure.
-* You will still be able to use these versions for local (LAN) connections, where both devices are on the same network, but internet-based remote sessions will no longer be available.
+*You will still be able to use these versions for local (LAN) connections, where both devices are on the same network, but internet-based remote sessions will no longer be available.
 '''Why this change?'''