Authy: Difference between revisions

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==Consumer impact summary==

===User Freedom===

==== Inability to export tokens ====

Authy does not allow the user to export their 2FA tokens to another service in order to "maintain security for our users".<ref>{{Cite web |title=Export or Import Tokens in the Authy app Not Supported Objective |url=https://help.twilio.com/articles/19753420684059 |url-status=live |archive-url=https://web.archive.org/web/20260217105416/https://help.twilio.com/articles/19753420684059 |archive-date=2026-02-17 |access-date=2026-03-06 |work=Twilio Help Center}}</ref> This makes it harder for users to switch to another 2FA application, in return forces them to delete all their 2FA tokens and manually add set them up again in a new app.

===User Privacy===

The user account is linked to a mobile phone number

The user account is linked to a mobile phone number.

==Incidents==

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[[File:Authy Desktop App EOL.jpg|150px|thumb|right|Popup message on March 19, 2024]]

On March 19, 2024, Authy would no longer support their desktop app.<ref>{{Cite web |date=2024-01-01 |title=User guide: End of Life (EOL) for Twilio Authy Desktop app Overview |url=https://help.twilio.com/articles/22771146070299-User-guide-End-of-Life-EOL-for-Twilio-Authy-Desktop-app |url-status=live |archive-url=https://web.archive.org/web/20260208222002/https://help.twilio.com/articles/22771146070299-User-guide-End-of-Life-EOL-for-Twilio-Authy-Desktop-app |archive-date=2026-02-08 |work=Twilio Help Center}}</ref> Previously, the EOL date was August 19, 2024, however it was moved to March in order to "streamline our focus and provide more value on existing product solutions for which we see increasing demand".<ref>{{Cite web |last=Karthik |first=Ashwin |date=2024-01-08 |title=Authy authenticator apps for desktop are being discontinued in March 2024 |url=https://www.ghacks.net/2024/01/08/authy-authenticator-apps-for-desktop-are-being-discontinued-in-august-2024/ |url-status=live |archive-url=https://web.archive.org/web/20250724152419/https://www.ghacks.net/2024/01/08/authy-authenticator-apps-for-desktop-are-being-discontinued-in-august-2024/ |archive-date=2025-07-24 |work=[[ghacks.net]]}}</ref> It was noted by TheVerge that M1 and M2 Macs can download the iOS version of the app, though Windows and Linux computers are left unsupported.<ref>{{Cite web |last=Roth |first=Emma |date=2024-01-08 |title=Authy is shutting down its desktop app |url=https://www.theverge.com/2024/1/8/24030477/authy-desktop-app-shutting-down |url-status=live |archive-url=https://ghostarchive.org/archive/pwX53 |archive-date=2026-03-09 |work=[[TheVerge]]}}</ref>

~~===Inability to export tokens===~~

Authy does not allow the user to export their 2FA tokens to another service in order to "maintain security for our users".<ref>{{Cite web|url=https://help.twilio.com/articles/19753420684059|title=Export or Import Tokens in the Authy app Not Supported Objective|work=Twilio Help Center|access-date=2026-03-06|archive-url=https://web.archive.org/web/20260217105416/https://help.twilio.com/articles/19753420684059|archive-date=2026-02-17|url-status=live}}</ref> This makes it harder for users to switch to another 2FA application, in return forces them to delete all their 2FA tokens and manually add set them up again in a new app.

==See also==

@@ Line 14: / Line 14: @@
 ==Consumer impact summary==
 {{Ph-C-CIS}}
+===User Freedom===
+==== Inability to export tokens ====
+Authy does not allow the user to export their 2FA tokens to another service in order to "maintain security for our users".<ref>{{Cite web |title=Export or Import Tokens in the Authy app Not Supported Objective |url=https://help.twilio.com/articles/19753420684059 |url-status=live |archive-url=https://web.archive.org/web/20260217105416/https://help.twilio.com/articles/19753420684059 |archive-date=2026-02-17 |access-date=2026-03-06 |work=Twilio Help Center}}</ref> This makes it harder for users to switch to another 2FA application, in return forces them to delete all their 2FA tokens and manually add set them up again in a new app.
 ===User Privacy===
-The user account is linked to a mobile phone number
+The user account is linked to a mobile phone number.
 ==Incidents==
@@ Line 26: / Line 31: @@
 [[File:Authy Desktop App EOL.jpg|150px|thumb|right|Popup message on March 19, 2024]]
 On March 19, 2024, Authy would no longer support their desktop app.<ref>{{Cite web |date=2024-01-01 |title=User guide: End of Life (EOL) for Twilio Authy Desktop app Overview |url=https://help.twilio.com/articles/22771146070299-User-guide-End-of-Life-EOL-for-Twilio-Authy-Desktop-app |url-status=live |archive-url=https://web.archive.org/web/20260208222002/https://help.twilio.com/articles/22771146070299-User-guide-End-of-Life-EOL-for-Twilio-Authy-Desktop-app |archive-date=2026-02-08 |work=Twilio Help Center}}</ref> Previously, the EOL date was August 19, 2024, however it was moved to March in order to "streamline our focus and provide more value on existing product solutions for which we see increasing demand".<ref>{{Cite web |last=Karthik |first=Ashwin |date=2024-01-08 |title=Authy authenticator apps for desktop are being discontinued in March 2024 |url=https://www.ghacks.net/2024/01/08/authy-authenticator-apps-for-desktop-are-being-discontinued-in-august-2024/ |url-status=live |archive-url=https://web.archive.org/web/20250724152419/https://www.ghacks.net/2024/01/08/authy-authenticator-apps-for-desktop-are-being-discontinued-in-august-2024/ |archive-date=2025-07-24 |work=[[ghacks.net]]}}</ref> It was noted by TheVerge that M1 and M2 Macs can download the iOS version of the app, though Windows and Linux computers are left unsupported.<ref>{{Cite web |last=Roth |first=Emma |date=2024-01-08 |title=Authy is shutting down its desktop app |url=https://www.theverge.com/2024/1/8/24030477/authy-desktop-app-shutting-down |url-status=live |archive-url=https://ghostarchive.org/archive/pwX53 |archive-date=2026-03-09 |work=[[TheVerge]]}}</ref>
-===Inability to export tokens===
-Authy does not allow the user to export their 2FA tokens to another service in order to "maintain security for our users".<ref>{{Cite web|url=https://help.twilio.com/articles/19753420684059|title=Export or Import Tokens in the Authy app Not Supported Objective|work=Twilio Help Center|access-date=2026-03-06|archive-url=https://web.archive.org/web/20260217105416/https://help.twilio.com/articles/19753420684059|archive-date=2026-02-17|url-status=live}}</ref> This makes it harder for users to switch to another 2FA application, in return forces them to delete all their 2FA tokens and manually add set them up again in a new app.
 ==See also==