Netflix: Difference between revisions

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On April 1st, 2026, a court in Rome, Italy, stated that Netflix's price hikes from 2017, 2019, 2021 and 2024 were unlawful and not justified with valid reasons. The lawsuit was brought by a consumer-advocate movement named ''Movimento Consumatori'', claiming the price modifications were violating the [[Consumer Code]], an Italian legislation aimed to protect Italian consumer rights.

The Rome court mandated Netflix ~~to inform in the next 90 days~~ to inform their Italian consumers about the right of get a refund.

The Rome court mandated Netflix to inform their Italian consumers about the right to get a refund in the next 90 days.

Consumers subscribed to the premium tier have the right to get a refund of approximately 500 euros, and standard tier ~~subscribed~~ have the right to get a refund of approximately 250 euros. Basic tier subscribers also have the right to get a refund.

Consumers subscribed to the premium tier have the right to get a refund of approximately 500 euros, and standard tier subscribers have the right to get a refund of approximately 250 euros. Basic tier subscribers also have the right to get a refund.

Along with this, Netflix was also mandated to modify their subscription prices in Italy, with the premium tier ~~modified~~ from €19.99 to €11.99 and the standard tier from €13.99 to €9.99.

Along with this, Netflix was also mandated to modify their subscription prices in Italy, with the order to modify premium tier price from €19.99 to €11.99 and the standard tier price from €13.99 to €9.99.

A Netflix spokeperson appealed, claiming they "take consumer rights very seriously" and they believe their terms and conditions "have always been in line with Italian law and practice".<ref>{{Cite web |last=Harding |first=Scharon |date=3 Apr 2026 |title=Netflix must refund customers for years of price hikes, Italian court rules |url=https://arstechnica.com/gadgets/2026/04/netflix-ordered-to-refund-subscribers-up-to-e500-for-unlawful-price-hikes/ |url-status=live |archive-url=https://web.archive.org/web/20260403174600/https://arstechnica.com/gadgets/2026/04/netflix-ordered-to-refund-subscribers-up-to-e500-for-unlawful-price-hikes/ |archive-date=2026-04-03 |access-date=7 Apr 2026 |website=Ars Technica}}</ref>

==See also==

@@ Line 67: / Line 67: @@
 On April 1st, 2026, a court in Rome, Italy, stated that Netflix's price hikes from 2017, 2019, 2021 and 2024 were unlawful and not justified with valid reasons. The lawsuit was brought by a consumer-advocate movement named ''Movimento Consumatori'', claiming the price modifications were violating the [[Consumer Code]], an Italian legislation aimed to protect Italian consumer rights.
-The Rome court mandated Netflix to inform in the next 90 days to inform their Italian consumers about the right of get a refund.
+The Rome court mandated Netflix to inform their Italian consumers about the right to get a refund in the next 90 days.
-Consumers subscribed to the premium tier have the right to get a refund of approximately 500 euros, and standard tier subscribed have the right to get a refund of approximately 250 euros. Basic tier subscribers also have the right to get a refund.
+Consumers subscribed to the premium tier have the right to get a refund of approximately 500 euros, and standard tier subscribers have the right to get a refund of approximately 250 euros. Basic tier subscribers also have the right to get a refund.
-Along with this, Netflix was also mandated to modify their subscription prices in Italy, with the premium tier modified from €19.99 to €11.99 and the standard tier from €13.99 to €9.99.
+Along with this, Netflix was also mandated to modify their subscription prices in Italy, with the order to modify premium tier price from €19.99 to €11.99 and the standard tier price from €13.99 to €9.99.
 A Netflix spokeperson appealed, claiming they "take consumer rights very seriously" and they believe their terms and conditions "have always been in line with Italian law and practice".<ref>{{Cite web |last=Harding |first=Scharon |date=3 Apr 2026 |title=Netflix must refund customers for years of price hikes, Italian court rules |url=https://arstechnica.com/gadgets/2026/04/netflix-ordered-to-refund-subscribers-up-to-e500-for-unlawful-price-hikes/ |url-status=live |archive-url=https://web.archive.org/web/20260403174600/https://arstechnica.com/gadgets/2026/04/netflix-ordered-to-refund-subscribers-up-to-e500-for-unlawful-price-hikes/ |archive-date=2026-04-03 |access-date=7 Apr 2026 |website=Ars Technica}}</ref>
 ==See also==