Phone Number Prefix Normative: Difference between revisions
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The '''Phone Number Prefix Normative''' (in Spanish: Norma de Prefijos Telefónicos), also known as the "''anti-spam law''" is a modification of the Chilean Telecommunications Subsecretary (Subtel) Exempt N° 1319, a group of legislations and normatives that involve phone number structuration and management. The number prefix normative was announced by the Chilean government in March 2025<ref>{{Cite web |publisher= | The '''Phone Number Prefix Normative''' (in Spanish: Norma de Prefijos Telefónicos), also known as the "''anti-spam law''" is a modification of the Chilean Telecommunications Subsecretary (Subtel) Exempt N° 1319, a group of legislations and normatives that involve phone number structuration and management.<ref>{{Cite web |publisher=Biblioteca del Congreso Nacional de Chile |date=17 Jun 2025 |title=Resolución 900 EXENTA MODIFICA RESOLUCIÓN N° 1.319 EXENTA, DE 2004, DE LA SUBSECRETARÍA DE TELECOMUNICACIONES |trans-title= EXEMPT Resolution 900 MODIFIES EXEMPT RESOLUTION N° 1,319, OF 2004, BY THE TELECOMMUNICATIONS SUBSECRETARY |url=https://www.bcn.cl/leychile/navegar?idNorma=1214299&idParte=10552211 |url-status=live |archive-url=https://web.archive.org/web/20260407200737/https://www.bcn.cl/leychile/navegar?idNorma=1214299&idParte=10552211 |archive-date=2026-04-07 |access-date=7 Apr 2026}}</ref><ref name=":0">{{Cite web |publisher=Subtel |date=24 Jul 2025 |title=Prefijos Únicos – Comunicaciones Seguras |trans-title=Unique Prefixes - Safe Communications |url=https://www.subtel.gob.cl/prefijos-unicos/ |url-status=live |archive-url=https://web.archive.org/web/20260211002043/https://www.subtel.gob.cl/prefijos-unicos/ |archive-date=2026-02-11 |access-date=7 Apr 2026 |website=Subtel}}</ref> The number prefix normative was announced by the Chilean government in March 2025<ref>{{Cite web |publisher=Subtel |date=20 March 2025 |title=Gobierno anuncia implementación de numeración especial para la identificación de llamadas comerciales |trans-title=Government announces the implementation of special numeration for identifying commercial calls |url=https://www.subtel.gob.cl/gobierno-anuncia-implementacion-de-numeracion-especial-para-la-identificacion-de-llamadas-comerciales/ |url-status=live |access-date=25 Feb 2026 |website=Subtel}}</ref> and has been taking effect since August 13, 2025. The purpose of this law is to mandate commercial phone numbers to add fixed number prefixes to be easily identified by Chilean consumers and prevent scams and malicious phone calls disguised as commercial calls. <ref name=":1">{{Cite web |publisher=Defensa y Justicia |date=14 Aug 2025 |title=Chile estrena prefijos 600 y 809: así cambian las llamadas comerciales (y cómo evitar estafas) |trans-title=Chile releases 600 and 809 prefixes: this is how commercial calls change (and how to avoid scams) |url=https://defensayjusticia.cl/ley-antispam-600-809-chile-2025/ |url-status=live |access-date=25 Feb 2026 |website=Defensa y Justicia Abogados}}</ref> | ||
==Background== | ==Background== | ||
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==Exempt modification and effects== | ==Exempt modification and effects== | ||
[[File:Prefixescl.png|thumb|An official image from the Chilean Government and Subtel, showing a brief explanation of the exempt modification]] | [[File:Prefixescl.png|thumb|An official image from the Chilean Government and Subtel, showing a brief explanation of the exempt modification]] | ||
All phone numbers that belong to telecommunications companies that do commercial or massive phone calls, SMS or MMS messages with publicitary or informative purposes about a product, service, scheduling or activity confirmation, are mandated to add fixed number prefixes to their phone numbers in order to be recognizable for the consumers. Any company that does not comply will have to pay a fine between 5 and 5,000 UTM (approximately between $406 and $405,784). Consumers are able to report to Subtel if they find a company that is not complying with the norm. | All phone numbers that belong to telecommunications companies that do commercial or massive phone calls, SMS or MMS messages to users or subscribers, with publicitary or informative purposes about a product, service, scheduling or activity confirmation, are mandated to add fixed number prefixes to their phone numbers in order to be recognizable for the consumers. Any company that does not comply will have to pay a fine between 5 and 5,000 UTM (approximately between $406 and $405,784). Consumers are able to report to Subtel if they find a company that is not complying with the norm.<ref name=":1" /> | ||
===Prefix number 600=== | ===Prefix number 600=== | ||
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===Exceptions=== | ===Exceptions=== | ||
The law does not mandate phones that send messages via [[ | The law does not mandate phones that send messages via [[WhatsApp]] or similar applications to modify their prefixes.<ref name=":0" /> | ||
In March 2026, the Chilean Supreme Court stated the law will no longer affect phone numbers belonging to retailers, due to their claim the prefixes modification affected their ability to contact with in-debt customers.<ref>{{Cite web |last=Vergara |first=Mario |date=7 Mar 2026|title=Ya no están obligados a usar el prefijo 600 ni 809 por la ley anti-spam: esta llamada no se identificará en tu teléfono |trans-title=They will be no longer forced to use 600 nor 809 prefixes from the anti-spam law: this call will be not identified in your phone |url=https://www.adnradio.cl/2026/03/07/ya-no-estan-obligados-a-usar-el-prefijo-600-ni-809-por-la-ley-anti-spam-esta-llamada-no-se-identificara-en-tu-telefono/ |url-status=live |archive-url=https://web.archive.org/web/20260309080232/https://www.adnradio.cl/2026/03/07/ya-no-estan-obligados-a-usar-el-prefijo-600-ni-809-por-la-ley-anti-spam-esta-llamada-no-se-identificara-en-tu-telefono/ |archive-date=2026-03-09 |access-date=7 Apr 2026 |website=ADN Radio}}</ref> | |||
==Consequences== | ==Consequences== | ||
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==References== | ==References== | ||
{{Reflist}} | {{Reflist}} | ||
[[Category:Chile]] | [[Category:Chile]] | ||
[[Category:Legislation in Chile]] | [[Category:Legislation in Chile]] | ||
[[Category:Legislation in South America]] | [[Category:Legislation in South America]] | ||