IPhone 6 error 53 fingerprint sensor incident: Difference between revisions
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When switching from iOS major version 8 to 9, [[iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web |last=Miles |first=Brignall |date=2016-02-05 |title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 |url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair |url-status=live |archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair |archive-date=2016-02-05 |access-date=2025-07-16 |website= | When switching from iOS major version 8 to 9, [[iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web |last=Miles |first=Brignall |date=2016-02-05 |title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 |url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair |url-status=live |archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair |archive-date=2016-02-05 |access-date=2025-07-16 |website=[[The Guardian]]}}</ref>. | ||
==Background== | ==Background== | ||
[[Apple]] is known for its anti-consumer practices regarding repairability, including a more recent "Unknown Part"<ref>{{Cite web |last=@ambrose194 |title=I have a non-Apple approved battery installed in my iPhone |url=https://discussions.apple.com/thread/254475434?sortBy=rank |url-status=live |website=[[Apple Community]]}}([http://web.archive.org/web/20260220075106/https://discussions.apple.com/thread/254475434?sortBy=rank Archived])</ref> notification in the "Settings" App, that is inserted on newer devices, when detecting a battery that was installed, not using means only available to their own official repair facilities. The incident discussed here ranks into just another incident, which was interpreted as deliberate practice when it originally happened | [[Apple]] is known for its anti-consumer practices regarding repairability, including a more recent "Unknown Part"<ref>{{Cite web |last=@ambrose194 |date=2022-12-17 |title=I have a non-Apple approved battery installed in my iPhone |url=https://discussions.apple.com/thread/254475434?sortBy=rank |url-status=live |website=[[Apple Community]]}}([http://web.archive.org/web/20260220075106/https://discussions.apple.com/thread/254475434?sortBy=rank Archived])</ref> notification in the "Settings" App, that is inserted on newer devices, when detecting a battery that was installed, not using means only available to their own official repair facilities. The incident discussed here ranks into just another incident, which was interpreted as deliberate practice when it originally happened | ||
==The fingerprint sensor incident== | ==The fingerprint sensor incident== | ||
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===Apple's response=== | ===Apple's response=== | ||
At 2:19 p.m. ET on 2/18/2016, Apple has responded to a request from TechCrunch with this statement: "This was designed to be a factory test and was not intended to affect customers,"<ref>{{Cite web |last=Panzarino |first=Matthew |date=2016-02-18 |title=Apple Apologizes And Updates iOS To Restore iPhones Disabled By Error 53 |url=https://techcrunch.com/2016/02/18/apple-apologizes-and-updates-ios-to-restore-iphones-disabled-by-error-53/ |url-status=live |website=[[Tech Crunch]]}}([http://web.archive.org/web/20250605194531/https://techcrunch.com/2016/02/18/apple-apologizes-and-updates-ios-to-restore-iphones-disabled-by-error-53/ Archived])</ref>. The issue of the phone being unusable was fixed later<ref>{{Cite web |last=Wiens |first=Kyle |date=2016-02-18 |title=Confirmed: Apple’s Error 53 Fix Works |url=https://www.ifixit.com/News/7924/error-53-fix |url-status=live |archive-url=https://web.archive.org/web/20200420200715/https://www.ifixit.com/News/7924/error-53-fix |archive-date=2020-04-20 |access-date=2025-07-16 |website= | At 2:19 p.m. ET on 2/18/2016, Apple has responded to a request from TechCrunch with this statement: "This was designed to be a factory test and was not intended to affect customers,"<ref>{{Cite web |last=Panzarino |first=Matthew |date=2016-02-18 |title=Apple Apologizes And Updates iOS To Restore iPhones Disabled By Error 53 |url=https://techcrunch.com/2016/02/18/apple-apologizes-and-updates-ios-to-restore-iphones-disabled-by-error-53/ |url-status=live |website=[[Tech Crunch]]}}([http://web.archive.org/web/20250605194531/https://techcrunch.com/2016/02/18/apple-apologizes-and-updates-ios-to-restore-iphones-disabled-by-error-53/ Archived])</ref>. The issue of the phone being unusable was fixed later<ref>{{Cite web |last=Wiens |first=Kyle |date=2016-02-18 |title=Confirmed: Apple’s Error 53 Fix Works |url=https://www.ifixit.com/News/7924/error-53-fix |url-status=live |archive-url=https://web.archive.org/web/20200420200715/https://www.ifixit.com/News/7924/error-53-fix |archive-date=2020-04-20 |access-date=2025-07-16 |website=[[iFixit]]}}</ref>, however the fingerprint sensor was disabled by said fix. | ||
==Lawsuit== | ==Lawsuit== | ||