Amazon Luna revocation of third-party games: Difference between revisions

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{{IncidentCargo
{{IncidentCargo
|Company=Amazon
|Company=Amazon
|Date=2026-04-10
|StartDate=10 June 2026
|Type=Revocation of Digital Goods
|EndDate=
|Status=Ongoing
|Status=Unresolved
|ProductLine=
|Product=
|ArticleType=Revocation of Digital Goods
|Type=
|Description=Amazon removed the ability to stream previously purchased third-party games on its Luna cloud gaming platform without offering refunds, revoking the cloud access consumers paid for.
|Description=Amazon removed the ability to stream previously purchased third-party games on its Luna cloud gaming platform without offering refunds, revoking the cloud access consumers paid for.
}}
}}


On April 10, 2026, [[Amazon]] announced it would end support for individual game purchases and third-party storefront integrations on its Luna cloud gaming platform, revoking cloud streaming access for consumers who had purchased games to play via the service.<ref name="TheVerge_Luna_Shutdown">{{Cite web |title=Amazon Luna axes third-party game purchases |url=https://www.theverge.com/tech/910025/amazon-luna-third-party-games-subscriptions |website=The Verge |date=2026-04-10 |access-date=2026-04-18}}</ref> Effective June 10, 2026, the service removed previously purchased games from its cloud streaming library, though users could still play them on other PC platforms through the accounts used to purchase the titles.<ref name="TheVerge_Luna_Shutdown" /> Amazon stated it would not offer refunds for third-party games purchased through Luna.<ref name="TheVerge_Luna_Shutdown" />
On 10 April 2026, [[Amazon]] announced it would end support for individual game purchases and third-party storefront integrations on its Luna cloud gaming platform, revoking cloud-streaming access for consumers who had purchased games to play via the service.<ref name="TheVerge_Luna_Shutdown">{{Cite web |last=Roth |first=Emma |title=Amazon Luna axes third-party game purchases |url=https://www.theverge.com/tech/910025/amazon-luna-third-party-games-subscriptions |website=The Verge |date=10 Apr 2026 |access-date=21 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260410173403/https://www.theverge.com/tech/910025/amazon-luna-third-party-games-subscriptions |archive-date=10 Apr 2026}}</ref> Effective 10 June 2026, the service removed previously purchased games from its cloud-streaming library, though users could still play them on other PC platforms through the accounts used to purchase the titles.<ref name="TheVerge_Luna_Shutdown" /> Amazon stated it would not offer refunds for third-party games purchased through Luna.<ref name="TheVerge_Luna_Shutdown" />


== Background ==
==Background==
Amazon Luna launched in 2020 as a cloud gaming service competing with Google Stadia and Xbox Cloud Gaming.<ref name="TheVerge_Luna_Shutdown" /> In 2023, Amazon Luna introduced the ability to purchase individual games through the platform.<ref name="TheVerge_Luna_Shutdown" />
Amazon Luna launched in 2020 as a cloud gaming service competing with [[Stadia|Google Stadia]] and Xbox Cloud Gaming.<ref name="TheVerge_Luna_Shutdown" /> In 2023, Amazon Luna introduced the ability to purchase individual games through the platform.<ref name="TheVerge_Luna_Shutdown" />


== Revocation of Third-Party Purchases ==
==Revocation of third-party purchases==
Amazon's April 2026 changes prevented players from purchasing third-party games and discontinued subscriptions to third-party services like Ubisoft Plus and Jackbox Games.<ref name="TheVerge_Luna_Shutdown" /> The platform also eliminated its "Bring Your Own Library" benefit, ending support for EA, Ubisoft, and GOG third-party stores and blocking access to titles from those platforms on Luna after June 3, 2026.<ref name="TheVerge_Luna_Shutdown" />
Amazon's April 2026 changes prevented players from purchasing third-party games and discontinued subscriptions to third-party services such as Ubisoft Plus and Jackbox Games.<ref name="TheVerge_Luna_Shutdown" /> The platform also eliminated its "Bring Your Own Library" benefit, ending support for [[EA]], [[Ubisoft]], and [[GOG.com|GOG]] third-party stores and blocking access to titles from those platforms on Luna after 3 June 2026.<ref name="TheVerge_Luna_Shutdown" />


== Lack of Refunds ==
===Amazon's response===
Despite revoking the ability to stream the games via its cloud infrastructure, Amazon refused to offer refunds to users who purchased third-party games through Luna.<ref name="TheVerge_Luna_Shutdown" /> An Amazon spokesperson stated the service was transitioning away from à la carte purchasing in favor of subscription approaches.<ref name="TheVerge_Luna_Shutdown" />
Despite revoking the ability to stream the games via its cloud infrastructure, Amazon refused to offer refunds to users who purchased third-party games through Luna.<ref name="TheVerge_Luna_Shutdown" /> An Amazon spokesperson stated the service was transitioning away from ''à la carte'' purchasing in favor of subscription approaches.<ref name="TheVerge_Luna_Shutdown" />


== References ==
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[[Category:Incidents]]
==References==
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[[Category:Amazon Luna]]
[[Category:Amazon]]
[[Category:Amazon]]
[[Category:Digital rights]]
[[Category:Digital rights]]