Model F Labs: Difference between revisions
removed the shipping damage thing - products occasionally being shipped with crap packaging doesn't seem wiki-worthy. also removed original legal analysis |
re-added a bit taht got removed last edit |
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===Finish wear and the company's response=== | ===Finish wear and the company's response=== | ||
[[File:Model f labs wear.jpg|thumb|Finish wear reported on a Model F Labs F62 case, which the buyer who posted the photo said appeared after roughly nine months of use. The image is a community forum report.]] | [[File:Model f labs wear.jpg|thumb|Finish wear reported on a Model F Labs F62 case, which the buyer who posted the photo said appeared after roughly nine months of use. The image is a community forum report.]] | ||
Model F Labs' Terms and Conditions | Model F Labs' Terms and Conditions require buyers to accept cosmetic flaws as a condition of sale: ''"All buyers agree to accept cosmetic defects on all products."''<ref name="ToS" /> The listed examples include chips, scuffs, lost or missing paint, scratches, and gouges, and the terms add that keyboard finishes and surfaces will wear down over time with usage, ''"sometimes exposing the bare metal material."''<ref name="ToS" /> The same terms state that such cosmetic defects are not considered ''"non-conforming"''.<ref name="ToS" /> | ||
Rather than treating wear as a defect to be remedied, the Terms and Conditions tell buyers that each keyboard is powder-coated or anodized and direct them to buy their own touch-up paint, naming ordinary paint-store touch-up paint or Birchwood Casey Aluminum Touch Up to ''"improve any issues"''.<ref name="ToS" /> | Rather than treating wear as a defect to be remedied, the Terms and Conditions tell buyers that each keyboard is powder-coated or anodized and direct them to buy their own touch-up paint, naming ordinary paint-store touch-up paint or Birchwood Casey Aluminum Touch Up to ''"improve any issues"''.<ref name="ToS" /> | ||