False advertising: Difference between revisions

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==Special cases==

<u>Poor self moderation</u> is the same as poor moderation except that the marketplace platform itself inadequately moderates its own content, resulting in potentially incorrect or inadequate presentation of a product's information. In this instance, all blame is placed on the marketplace itself for the oversight.

<u>Retroactive sale falsification</u> occurs when a product listing suddenly contains misinformation due to changes in the product outside of the control of the seller. This can occur commonly with internet connected products, especially physical products dependent on remote servers, if a server goes offline it may cause features of the product to cease functioning. Retroactive sale falsification is special in that false advertising does occur but not due to the fault of the seller at least initially. It is arguable that blame can be put on the seller after significant time has passed and especially if there is evidence that they had become aware of changes  

An interesting case of a potential sale falsification occurred with the [[Spotify Car Thing]] (SCT) on a site known as "[[StockX]]"<ref name=":0">[https://archive.is/50fMR "Spotify Car Thing YX5H6679"] - archive.is - accessed 2025-01-25</ref>. StockX creates a page for each product it receives in stock and allows anyone to sell the product anonymously by selling it to StockX, StockX then resells the product after confirming its functioning. As of January 25th, 2025 this site currently uses this description for the SCT:{{Quote|The Spotify Car Thing was made available in February 2022. The release includes updated software allowing customers to see incoming calls on their mobile devices immediately. The ability to exercise control over various media-playing applications is one of the most notable features offered by the Spotify Car Thing.

The Spotify Car Thing was made available on February 22, 2022, at a retail price of $80.}}Notably, the StockX page does not mention that the SCT had stopped working due to [[discontinuation bricking]], the product being discontinued or bricked is not mentioned once throughout the entire product page. Unfortunately CAT does not have the ability to confirm the exact moment the page was published but we do know this:

#The first sale of an SCT on StockX after Spotify official announced the planned discontinuation bricking on May 5th 2024 was made [[:File:Spotify car thing stockx sales data backup2.png|2024-05-23 at 12:47pm]]. After this point StockX should have edited the product description to protect consumers.

#The first sale of an SCT on StockX after the discontinuation bricking incident truly occurred on was on [[:File:Spotify car thing stockx sales data backup2.png|2025-01-07 at 1:47am]]. At this point StockX has failed to protect the consumer.

#'''Poor moderation''' - StockX demonstrated poor moderation by allowing bricked SCTs to be sold, had StockX thoroughly inspected the user delivered product themselves as they claim<ref name=":0" /> they would have discovered that it no longer functions; this in of itself justifies updating the product description.

#'''Poor self-moderation -''' StockX demonstrated poor self-moderation when they did not update the page after the planned discontinuation bricking was announced. It is possible that they had never learned of this, there is no

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