Ecobee: Difference between revisions
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|Website=https://www.ecobee.com/ | |Website=https://www.ecobee.com/ | ||
|Description=Smart thermostats primarily. Also cameras, doorbells and security sensors and services. | |Description=Smart thermostats primarily. Also cameras, doorbells and security sensors and services. | ||
}}The [[wikipedia:Ecobee|ecobee]] (link to Wikipedia article) line of smart thermostats as well as cameras, doorbells and security sensors and services are from a company founded in 2007 and bought by Generac in 2021. | |Logo=File:Ecobee logo.svg}} | ||
The [[wikipedia:Ecobee|ecobee]] (link to Wikipedia article) line of smart thermostats as well as cameras, doorbells and security sensors and services are from a company founded in 2007 and bought by Generac in 2021. | |||
Discontinued products include several older smart thermostats (which lost smart functionality as a result<ref name=":0" /> - | Discontinued products include several older smart thermostats (which lost smart functionality as a result<ref name=":0" /> - | ||
| Line 16: | Line 18: | ||
**Model #: EB-EMS-02 | **Model #: EB-EMS-02 | ||
*Smart Si | *Smart Si | ||
*ecobee SMART and | *ecobee SMART and | ||
*Switch+ light switches.<ref name=":0">{{Cite web |title=Legacy Product Resources |url=https://support.ecobee.com/s/legacy-products |url-status=live |archive-url=https://archive.is/5EIy3 |archive-date={{subst:Datetime}}}}</ref> | *Switch+ light switches.<ref name=":0">{{Cite web |title=Legacy Product Resources |url=https://support.ecobee.com/s/legacy-products |url-status=live |archive-url=https://archive.is/5EIy3 |archive-date={{subst:Datetime}}}}</ref> | ||
Seems like thermostat functionality lost was, depending on model, none (top 2 thermostats) or only relatively minor (other 2 thermostats) compared to typical examples of [[Planned obsolescence]] and [[enshittification]]. "Temperature adjustments, mode control, and schedules will continue to function. '''Your device will no longer''' receive firmware updates or '''have''' '''remote access via the mobile app or web'''. Functions like retrieving weather data and third-party integrations will no longer be available as they rely on our servers. Our customer support team will no longer be able to remotely troubleshoot issues related to these two thermostat models." <ref name=":0" /> {{Ph-C-Int}} | Seems like thermostat functionality lost was, depending on model, none (top 2 thermostats) or only relatively minor (other 2 thermostats) compared to typical examples of [[Planned obsolescence]] and [[enshittification]]. Documented: ''"Temperature adjustments, mode control, and schedules will continue to function. '''Your device will no longer''' receive firmware updates or '''have''' '''remote access via the mobile app or web'''. Functions like retrieving weather data and third-party integrations will no longer be available as they rely on our servers. Our customer support team will no longer be able to remotely troubleshoot issues related to these two thermostat models."'' <ref name=":0" /> {{Ph-C-Int}} | ||
==Consumer-impact summary== | ==Consumer-impact summary== | ||
{{Ph-C-CIS}} | The AUP bars reverse engineering, scraping, benchmarking, and, security testing, which can have important consumer benefits.{{Ph-C-CIS}} | ||
==Incidents== | ==Incidents== | ||
{{Ph-C-Inc}} | {{Ph-C-Inc}} | ||
== 2026 changes == | ==2026 changes== | ||
Changes raised the ire of consumers, who argue compelled consumer compliance is a failing company policy, | Changes raised the ire of consumers, who argue compelled consumer compliance is a failing company policy, urging they "Do better."<ref name=":1">{{Cite web |date=April 2026 |title=See what [option is] missing here? "No. Keep using my device as before and stop receiving updates" |url=https://www.reddit.com/r/ecobee/comments/1sui48j/see_whats_missing_here_no_keep_using_my_device_as/ |website=Reddit - ecobee subreddit}}</ref> | ||
<ref>{{Cite web |title=See what [option is] missing here? "No. Keep using my device as before and stop receiving updates" |url=https://www.reddit.com/r/ecobee/comments/1sui48j/see_whats_missing_here_no_keep_using_my_device_as/}}</ref> | |||
=== Subscriptions === | ===Subscriptions=== | ||
*Ecobee restructured its Smart Security tiers into ''Core'' (Free), ''Plus'' (monthly or annual fee), and ''Advanced'' (monthly or annual fee). Professional monitoring is now offered as an optional add-on. Existing users' features and pricing are protected through 2026. | *Ecobee restructured its Smart Security tiers into ''Core'' (Free), ''Plus'' (monthly or annual fee), and ''Advanced'' (monthly or annual fee). Professional monitoring is now offered as an optional add-on. Existing users' features and pricing are protected through 2026. | ||
=== Privacy/Telemetry Data Use Expansion: === | ===Privacy/Telemetry Data Use Expansion:=== | ||
*The updated Terms of Service allow Ecobee to utilize site and app usage information for "any purpose related to any use of the Site or App," though detailed opt-out toggles remain available in the app settings. | *The updated Terms of Service allow Ecobee to utilize site and app usage information for "any purpose related to any use of the Site or App," though detailed opt-out toggles remain available in the app settings - see the reddit thread for a list ot 10 settings to opt out on.<ref name=":1" /> | ||
=== AI and Machine Learning: === | ===AI and Machine Learning:=== | ||
*New language has been added to cover artificial intelligence and machine learning features. Use of these advanced features requires affirmative opt-in by the subscriber. | *New language has been added to cover artificial intelligence and machine learning features. Use of these advanced features requires affirmative opt-in by the subscriber. | ||
=== Utility Programs: === | ===Utility Programs:=== | ||
*For users participating in energy-saving or grid stabilization "Utility Programs," the policy explicitly details how name, address, and usage information may be shared with utility providers and program administrators. | *For users participating in energy-saving or grid stabilization "Utility Programs," the policy explicitly details how name, address, and usage information may be shared with utility providers and program administrators. | ||
=== Liability Limits: === | ===[[Liability Limits]]:=== | ||
*Liability for hardware and software issues is now capped at $100 instead of the original product purchase price. | *Liability for hardware and software issues is now capped at $100 instead of the original product purchase price. | ||
Check the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | |||
{{ | |||
==Products== | ==Products== | ||
See the [[wikipedia:Ecobee|ecobee]] Wikipedia article. | |||
==See also== | ==See also== | ||
Latest revision as of 18:31, 22 June 2026
Ecobee
| Basic Information | |
|---|---|
| Release Year | 2008 |
| Product Type | SmartHome |
| In Production | Yes |
| Official Website | https://www.ecobee.com/ |
The ecobee (link to Wikipedia article) line of smart thermostats as well as cameras, doorbells and security sensors and services are from a company founded in 2007 and bought by Generac in 2021.
Discontinued products include several older smart thermostats (which lost smart functionality as a result[1] -
- ecobee Smart Thermostat
- Model #: EB-STAT-02
- ecobee Energy Management System (EMS)
- Model #: EB-EMS-02
- Smart Si
- ecobee SMART and
- Switch+ light switches.[1]
Seems like thermostat functionality lost was, depending on model, none (top 2 thermostats) or only relatively minor (other 2 thermostats) compared to typical examples of Planned obsolescence and enshittification. Documented: "Temperature adjustments, mode control, and schedules will continue to function. Your device will no longer receive firmware updates or have remote access via the mobile app or web. Functions like retrieving weather data and third-party integrations will no longer be available as they rely on our servers. Our customer support team will no longer be able to remotely troubleshoot issues related to these two thermostat models." [1]
Consumer-impact summary
[edit | edit source]The AUP bars reverse engineering, scraping, benchmarking, and, security testing, which can have important consumer benefits.
Incidents
[edit | edit source]
2026 changes
[edit | edit source]Changes raised the ire of consumers, who argue compelled consumer compliance is a failing company policy, urging they "Do better."[3]
Subscriptions
[edit | edit source]- Ecobee restructured its Smart Security tiers into Core (Free), Plus (monthly or annual fee), and Advanced (monthly or annual fee). Professional monitoring is now offered as an optional add-on. Existing users' features and pricing are protected through 2026.
Privacy/Telemetry Data Use Expansion:
[edit | edit source]- The updated Terms of Service allow Ecobee to utilize site and app usage information for "any purpose related to any use of the Site or App," though detailed opt-out toggles remain available in the app settings - see the reddit thread for a list ot 10 settings to opt out on.[3]
AI and Machine Learning:
[edit | edit source]- New language has been added to cover artificial intelligence and machine learning features. Use of these advanced features requires affirmative opt-in by the subscriber.
Utility Programs:
[edit | edit source]- For users participating in energy-saving or grid stabilization "Utility Programs," the policy explicitly details how name, address, and usage information may be shared with utility providers and program administrators.
- Liability for hardware and software issues is now capped at $100 instead of the original product purchase price.
Check the Ecobee category.
Products
[edit | edit source]See the ecobee Wikipedia article.
See also
[edit | edit source]
References
[edit | edit source]- ↑ 1.0 1.1 1.2 "Legacy Product Resources". Archived from the original on {{subst:Datetime}}.
{{cite web}}: Check date values in:|archive-date=(help) - ↑ ref goes here
- ↑ 3.0 3.1 "See what [option is] missing here? "No. Keep using my device as before and stop receiving updates"". Reddit - ecobee subreddit. April 2026.