AWS Lightsail Won't Cancel: Difference between revisions

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[https://aws.amazon.com/lightsail/ AWS Lightsail] is a set of services within Amazon Web Services that provides virtual-servers with popular pre-configured software options - such as a Wordpress server. It is notable for more-or-less instant setup speed and low cost operation.
[https://aws.amazon.com/lightsail/ AWS Lightsail] is a set of services within Amazon Web Services that provides virtual-servers with popular pre-configured software options - such as a Wordpress server. It is notable for more-or-less instant setup speed and low cost operation.


The Lightsail service also includes external IP addresses, to make your server internet publicly accessible, as well as snapshots and backups. Standard things a server service should have.
The Lightsail service also includes external IP addresses, to make servers publicly accessible over the internet, as well as snapshots and backups.  
 
=== So You Are Done With Your Server ===
No problem, Lightsail offers a not-to-difficult to find removal button.  They ask, as such services are wont to do, multiple times if you wish to delete your server - noting you will lose your server and its contents.  You confirm.
 
Server disappears from Lightsail page.
 
'''A month later, server does NOT disappear from your bill.'''


Two months later, server does NOT disappear from your bill.
===AWS Lightsail charging for deleted servers===
Lightsail offers a clear "Remove" button. Upon pressing it, the system asks multiple times if the user wishes to delete the server, noting that the server and its contents will be lost. Although the server disappears from the Lightsail page, the client continues to be charged for it.


=== Multiple chats with AWS Billing Rep later ===
This is explained by AWS Customer Service, revealing that deleting servers does not automatically delete screenshots and backups within that server.<ref>[https://docs.aws.amazon.com/lightsail/latest/userguide/delete-an-amazon-lightsail-instance.html Amazon Lightsail User Guide]</ref>
Billing rep keeps referring to your operating service. You keep referring to the fact you deleted the service.


Eventually it comes out that although the SERVER is deleted, and although the SERVICE is gone from the Lightsail home page,
In AWS, if a backup, snapshot, or resource (such as an IP address) associated with a server still exists, it remains billable even after the server or service has been terminated.


the SNAPSHOTS & BACKUPS DO NOT GET DELETED when you delete the SERVICE and SERVICE they are from.
For more information on these resources and how to delete them, [https://docs.aws.amazon.com/lightsail/latest/userguide/delete-an-amazon-lightsail-instance.html this guide] is available.


Per AWS, if a backup, snapshot, or resource (like an IP address) associated with a server still exists - it is BILLABLE even though the server or service is gone.
== References ==
<references />
[[Category:Subscription-based services]]
[[Category:Service cancellation]]