Cricut: Difference between revisions - Consumer_Action

(11 intermediate revisions by 6 users not shown)

Line 1:

In 2020 Cricut tried to change their TOS that the machine ~~you bought an paid for~~ would require a subscription if ~~you~~ used it more then 20 times in a month. ~~There~~ was ~~backlash and~~ they went back on this change.

{{InfoboxCompany

| Name = Cricut

| Type = Public

| Founded = 1969

| Industry = Consumer electronics

| Official Website = https://cricut.com/

| Logo = Cricut.png

}}

'''[[wikipedia:Cricut|Cricut, Inc.]]''' is an American brand of cutting plotters, or motorised cutting machines, designed for home crafters. The machines are used for cutting paper, felt, and vinyl<ref>[https://www.nytimes.com/2009/12/03/technology/personaltech/03CRAFTS.html?_r=0 Digital Cutting Machines Alter the World of Crafts] - The New York Times</ref> plus materials such as fabric, leather, matboard, and wood. Cricut is headquartered in South Jordan, Utah.<ref>[https://investor.cricut.com/shareholder-resources/faqs#:~:text=When%20was%20Cricut%20founded%3F,its%20name%20to%20Cricut%2C%20Inc. FAQs] | Cricut, Inc.</ref>

== Consumer impact summary ==

{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):

* User Freedom

* User Privacy

* Business Model

* Market Control}}

==Controversies==

===Attempted move to subscription model===

In 2020 Cricut tried to change their [[Terms of Service]] (TOS) so that the machine that was already purchased would now require a subscription if a consumer used it more then 20 times in a month. The backlash was significant enough that they went back on this change, striking through the statement on their website <ref>[https://cricut.com/blog/new-features-and-updates-coming-to-design-space/ "New features and updates coming to Design Space"] - cricut.com - accessed 2025-01-29</ref><ref>[https://hackaday.com/2021/03/15/cricut-decides-to-charge-rent-for-people-to-use-the-cutting-machines-they-already-own/ Cricut Decides To Charge Rent For People To Fully Use The Cutting Machines They Already Own] | Hackaday</ref>

===Replacement warranty policy===

<blockquote>Further Reading: [[Cricut Replacement Warranty Policy]]</blockquote>In 2023, YouTuber Buy it Fix it bought a second hand Cricut Maker 3, which was still under warranty, and alleged Cricut had failed to offer an option to repair the product. They instead offered to furnish a new device and instructed the consumer to dispose of the nonfunctioning device. Buy it Fix it further alleges Cricut bans the serial numbers of the devices due to be disposed, making them impossible to use with their proprietary software, effectively ruining any chance of repairing the device in the future.<ref name=":0">[https://www.youtube.com/watch?v=2mKlYF1TCKs Faulty Cricut Maker 3 - Trying To Repair...] - YouTube</ref>

===Inability to use device offline===

== Products ==

{{Placeholder box|This is a list of the company's product lines '''with articles on this wiki'''.

* [[Example product line one]] (release date): Short summary of the product's incidents.

* [[Example product line two]] (release date):}}

==See also==

*[[Cricut Replacement Warranty Policy]]

==References==

[[Category:Articles in need of additional work]]

[[Category:Cricut]]

@@ Line 1: / Line 1: @@
 {{StubNotice}}
-In 2020 Cricut tried to change their TOS that the machine you bought an paid for would require a subscription if you used it more then 20 times in a month. There was backlash and they went back on this change.
+{{InfoboxCompany
+| Name = Cricut
+| Type = Public
+| Founded = 1969
+| Industry = Consumer electronics
+| Official Website = https://cricut.com/
+| Logo = Cricut.png
+}}
+'''[[wikipedia:Cricut|Cricut, Inc.]]''' is an American brand of cutting plotters, or motorised cutting machines, designed for home crafters. The machines are used for cutting paper, felt, and vinyl<ref>[https://www.nytimes.com/2009/12/03/technology/personaltech/03CRAFTS.html?_r=0 Digital Cutting Machines Alter the World of Crafts] - The New York Times</ref> plus materials such as fabric, leather, matboard, and wood. Cricut is headquartered in South Jordan, Utah.<ref>[https://investor.cricut.com/shareholder-resources/faqs#:~:text=When%20was%20Cricut%20founded%3F,its%20name%20to%20Cricut%2C%20Inc. FAQs] | Cricut, Inc.</ref>
+== Consumer impact summary ==
+{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
+* User Freedom
+* User Privacy
+* Business Model
+* Market Control}}
+==Controversies==
+===Attempted move to subscription model===
+In 2020 Cricut tried to change their [[Terms of Service]] (TOS) so that the machine that was already purchased would now require a subscription if a consumer used it more then 20 times in a month. The backlash was significant enough that they went back on this change, striking through the statement on their website <ref>[https://cricut.com/blog/new-features-and-updates-coming-to-design-space/ "New features and updates coming to Design Space"] - cricut.com - accessed 2025-01-29</ref><ref>[https://hackaday.com/2021/03/15/cricut-decides-to-charge-rent-for-people-to-use-the-cutting-machines-they-already-own/ Cricut Decides To Charge Rent For People To Fully Use The Cutting Machines They Already Own] | Hackaday</ref>
+===Replacement warranty policy===
+<blockquote>Further Reading: [[Cricut Replacement Warranty Policy]]</blockquote>In 2023, YouTuber Buy it Fix it bought a second hand Cricut Maker 3, which was still under warranty, and alleged Cricut had failed to offer an option to repair the product. They instead offered to furnish a new device and instructed the consumer to dispose of the nonfunctioning device. Buy it Fix it further alleges Cricut bans the serial numbers of the devices due to be disposed, making them impossible to use with their proprietary software, effectively ruining any chance of repairing the device in the future.<ref name=":0">[https://www.youtube.com/watch?v=2mKlYF1TCKs Faulty Cricut Maker 3 - Trying To Repair...] - YouTube</ref>
+===Inability to use device offline===
+<ref name=":0" />
+== Products ==
+{{Placeholder box|This is a list of the company's product lines '''with articles on this wiki'''.
+* [[Example product line one]] (release date): Short summary of the product's incidents.
+* [[Example product line two]] (release date):}}
+==See also==
+*[[Cricut Replacement Warranty Policy]]
+==References==
+<references />
+[[Category:Articles in need of additional work]]
+[[Category:Cricut]]